Steve Tuschen | Page 22

3 plus weeks you kept my car to replace sensor. problem fried my battery. but yet i had to buy the battery vs warranty.representative refused to talk via a phone an despite several message to call problem fried my battery. but yet i had to buy the battery vs warranty.representative refused to talk via a phone an despite several message to call never did. Just text is all I could get. also bought this vehicle from. you and second toe into fix in first 6 mon. terrible More

by ortonct Verified Customer Verified Customer

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The last time I was in for service I had 3 things done. An oil change/tire rotation, a computer recall and a fuel induction cleaning. The recall was covered under warranty, I have a oil change package I pu An oil change/tire rotation, a computer recall and a fuel induction cleaning. The recall was covered under warranty, I have a oil change package I purchased from when I bought the truck so the only thing I was paying for was the induction cleaning yet they were trying to charge me on all 3 things. They fixed the bill when I told them but it’s annoying that I had to tell them. Now there is a discrepancy on the oil change package too that they say I have to take up with my salesman which is an inconvenience as well. More

by BURKE757 Verified Customer Verified Customer

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Charlie was our salesman made our purchase easy, no pressure great experience, great selection will go back pressure great experience, great selection will go back More

by rb8679202 Verified Customer Verified Customer

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Service was fast, informed of all stages of the repair process. Facility was clean and staff was friendly. process. Facility was clean and staff was friendly. More

by Indtechmn Verified Customer Verified Customer

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Wonderful place to do business! Very nice and clean facility. Hopefully we can make another deal in a few years when the time comes. Very nice and clean facility. Hopefully we can make another deal in a few years when the time comes. More

by brianandmary2396 Verified Customer Verified Customer

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Everything went great and I will be back! Thanks for great service and making my first oil change memorable. Thanks for great service and making my first oil change memorable. More

by Muggs28 Verified Customer Verified Customer

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I bought Mr Acadia through Roseville gmc, the facility is clean and the service is excellent clean and the service is excellent More

by cayroll@msn.com Verified Customer Verified Customer

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I always give 5's. This time i didnt feel really welcome walking in. It was just a basic oil change so not much to it. Every other time I'm given a car wash. I wasnt This time i didnt feel really welcome walking in. It was just a basic oil change so not much to it. Every other time I'm given a car wash. I wasnt offered one this time. I wasn't sent the video reviewing my truck. It just seemed different than the normal service I'm used to. More

by MANOS.MICHAEL Verified Customer Verified Customer

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Worst experience I have ever had buying a brand new vehicle. Told them 5 days prior to arriving I was going to pick up the vehicle. When we arrived it was dirty, decals were still on windows and nothin vehicle. Told them 5 days prior to arriving I was going to pick up the vehicle. When we arrived it was dirty, decals were still on windows and nothing was ready, had to have him put the floor mats in as they were still in the bags. You would also think you would get a full tank of gas but it was half full. Salesperson was to busy running back and forth with other people to explain anything to us. Was supposed to have paperwork ready with GM cash from my card applied and was not so had to wait while they redid all the paperwork. Had questions about the AWD and the salesperson had to actually step out of the car to see if it was AWD. This was my daughter's first car and was a terrible experience. I have purchased many new vehicles and have never went through something like this. When I left the dealership I noticed the lane assist needed service and was not working, we called him back and gave me to service, they said they could set up an appointment but I am 4 hours away, told him I would have to go to another dealer. Got home put it in the garage for two weeks till my daughter got her license and now the car I completely dead, fob, lights, nothing works, put on charger and says it is charged but everything is still dead. Going to have to get a wrecker to haul a brand new Buick to a dealership. Pretty scared I just bought a lemon for my daughter. Bought a brand new Chevy Silverado ZR2 from Walsar Chevrolet 3 months prior to this and was one of the best experiences I ever had, called them prior to coming down to pick it up and had it cleaned up and all paperwork ready to sign, Salesperson explained everything. More

by tbrandner126 Verified Customer Verified Customer

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Enjoyed working with Adam. The trade in process was somewhat painful, a lot of people looking and then checking with the GM then having conversations in offices. Wish salespeo The trade in process was somewhat painful, a lot of people looking and then checking with the GM then having conversations in offices. Wish salespeople had offices, strange to talk about deals and financing on a table in an open room. More

by kellyo1504 Verified Customer Verified Customer

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