Great dealership, beautiful facility.
Excellent sales associate, very knowledgeable and extremely helpful. I was particularly appreciative of obtaining my license plate at the time of pur
Excellent sales associate, very knowledgeable and extremely helpful. I was particularly appreciative of obtaining my license plate at the time of purchase. Thank you!
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by davidgingold2004
Verified Customer
Verified Customer
May 02, 2026 -
Walser Buick GMC Roseville responded
Thank you so much for the 5-star review! We’re thrilled to hear you enjoyed our facility and that our team’s knowledge made your experience smooth. We know how much of a hassle DMV trips can be, so we love being able to provide your license plates right on the spot. Enjoy your new ride!
Awsome professional dealer ship would recommend it to
anyone to try out walser has the best techs out there on the automotive industry
anyone to try out walser has the best techs out there on the automotive industry
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by lcampbell9
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Josh olson
Apr 25, 2026 -
Walser Buick GMC Roseville responded
Thank you so much for the 5-star shout-out! We take a lot of pride in having the best techs in the industry, and it’s awesome to hear that their professionalism and expertise made an impression on you. We truly appreciate the recommendation and look forward to taking care of you and your vehicle next time!
Never buy a vehicle from this dealer and use the service.
Never leave or forget your valuables in your vehicle during the service. I regret buying my GMC from this dealer.
Never leave or forget your valuables in your vehicle during the service. I regret buying my GMC from this dealer.
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by Osman YILDIRIM
Service Price Transparency
Apr 24, 2026 -
Walser Buick GMC Roseville responded
We sincerely appreciate you taking the time to speak with our General Manager, Steve Tuschen, regarding this serious matter. As Steve mentioned during your conversation, we are currently conducting a thorough internal review to investigate your concerns. We take the security of our guests' property very seriously and appreciate your patience while we complete this process. If you have any further questions in the meantime, please feel free to reach back out to Steve directly at 952-467-8633.
I had an extremely disappointing experience with this
dealership and would strongly advise others to think twice before bringing their vehicle here.
My GMC needed a transmission replacement at just 90
dealership and would strongly advise others to think twice before bringing their vehicle here.
My GMC needed a transmission replacement at just 90,000 miles, which is already frustrating on its own—but being charged over $10,000 for the repair was completely unreasonable. To make matters worse, the dealership did not provide a loaner vehicle during the process, leaving me without reliable transportation for an extended period.
The service itself was even more frustrating. Communication was poor, and I constantly felt like I had to chase them down for updates. At no point did I feel like a valued customer—instead, I felt overlooked and unimportant. On top of that, they seemed to nickel-and-dime me for every little thing, adding unnecessary charges wherever possible.
Overall, this experience has completely turned me off from the GMC brand. Between the costly failure at relatively low mileage and the lack of care and professionalism from the dealership, I would not recommend either to anyone.
If you’re considering buying or servicing a vehicle here, I’d strongly encourage you to look elsewhere.
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by marcusvpaulson
Verified Customer
Verified Customer
Service Price Transparency
Apr 24, 2026 -
Walser Buick GMC Roseville responded
We sincerely apologize for the experience you had with your transmission replacement. We understand how frustrating it is to deal with a major repair at 90,000 miles, and it is clear we fell short of the high standards for communication and transparency we strive to provide. We take your feedback regarding the cost and our service process seriously, and we would appreciate the opportunity to discuss this with you directly to address your concerns. Please reach out to our General Manager, Steve Tuschen, at 952-467-8633 so he can personally look into your case.
They replaced my engine after having my car for over a
month and then two days later the bottom of my car fell off and they were not helpful in fixing it
month and then two days later the bottom of my car fell off and they were not helpful in fixing it
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by kekrenz
Verified Customer
Verified Customer
Service Price Transparency
Apr 22, 2026 -
Walser Buick GMC Roseville responded
We are very sorry to hear about this dangerous situation and the frustration it has caused. The safety and reliability of our repairs are our top priorities, and it is clear we missed the mark here. We want to investigate exactly what happened with your engine replacement and the subsequent issues you experienced to make this right. Please contact our Service Manager Mike Trok directly at 952-467-6976 so we can prioritize your case.
We were helped immediately by our salesman Daniel who
promptly arranged for us to test drive a vehicle we were interested in. After the test drive, he worked with us to discuss payment options and the d
promptly arranged for us to test drive a vehicle we were interested in. After the test drive, he worked with us to discuss payment options and the dealer arranged better financing for us to go ahead with our purchase
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by rjozwiak
Verified Customer
Verified Customer
Other Employees Tagged:
Anna Cary
, Daniel Paulus
Apr 19, 2026 -
Walser Buick GMC Roseville responded
Thank you for sharing your experience. We’re glad our team could arrange your GMC Canyon test drive right away and secure financing that met your needs. Please reach out to Steve or Anna if there’s anything else we can assist you with.
Walser Buick GMC Roseville Team
Our experience with this dealership was great.
The salesman was the best! Very helpful and answered all of our questions!
The salesman was the best! Very helpful and answered all of our questions!
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by slm112891
Verified Customer
Verified Customer
Apr 19, 2026 -
Walser Buick GMC Roseville responded
We’re thrilled our sales team provided such helpful service and answered all of your questions. Enjoy driving your new GMC!
Walser Buick GMC Roseville Team
I was impressed with the service and communication
provided while our car was in the shop. Other facilities could learn a lot from you. Thanks.
provided while our car was in the shop. Other facilities could learn a lot from you. Thanks.
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by phil.holt
Verified Customer
Verified Customer
Service Price Transparency
Apr 12, 2026 -
Walser Buick GMC Roseville responded
Thank you for highlighting the communication and care your Pontiac G3 received in our shop. It’s wonderful to know you were impressed with our service. Steve and our team appreciate your feedback and look forward to helping you again.
Walser Buick GMC Roseville Team
Fast and friendly.
Always keep me updated and pricing is good. Recommend them for service.
Always keep me updated and pricing is good. Recommend them for service.
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by SL2KM0926
Verified Customer
Verified Customer
Service Price Transparency
Apr 11, 2026 -
Walser Buick GMC Roseville responded
Thanks for the 5-star review! We’re happy to hear you enjoyed our fast and friendly service at Walser Buick GMC Roseville. Keeping you updated and offering fair pricing are top priorities for us, so we appreciate the recommendation!
Excellent service and my needs were met.
It was easy and did not take much time.
It was easy and did not take much time.
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by lkmckane
Verified Customer
Verified Customer
Apr 11, 2026 -
Walser Buick GMC Roseville responded
Thanks so much for the 5-star review! We're glad to hear your experience at Walser Buick GMC Roseville was easy and that we met all your needs efficiently. We appreciate your business and look forward to helping you again in the future!