Steve Tuschen
Steve Tuschen at Walser Buick GMC Roseville

Steve Tuschen

General Manager

Walser Buick GMC Roseville

2775 Long Lake Rd
Roseville, MN 55113

4.1
599 Reviews
4.1

599 Reviews

Write a Review

Dealership Experience

2 yrs, 10 mos

599 Reviews of Steve Tuschen

October 19, 2026

Dealership Rating
Employee Rating

Good communication with scheduling time to meet and look at vehicle. Salesman was friendly and good at his job. More

by jeffsievek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 19, 2026

Walser Buick GMC Roseville responded

Thank you for the 5-star review! We’re glad scheduling a time to see the vehicle was easy and your salesperson was friendly and good at what he does. Clear communication and a no-hassle car buying experience are what we aim for at Walser Buick GMC Roseville. We’ll be sure to pass your kind words along, and thank you for choosing our team in Roseville, MN!

October 19, 2026

Dealership Rating
Employee Rating

A great experience from sale to follow up. Walser offered professional services and if anything was awry rectified the issue. More

by kent.christensen
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Sales, sales management and service all very professional

Oct 19, 2026

Walser Buick GMC Roseville responded

Thank you for the 5-star review! We’re glad you had a great experience from the sale all the way through follow-up. When something isn’t right, we want to fix it quickly. That’s how a trusted dealership should treat its customers, and it’s what we work for at Walser Buick GMC Roseville. Thank you for choosing our team in Roseville, MN!

October 19, 2026

Dealership Rating
Employee Rating

Was not impressed with how my issue with a headlight and taillight issues were resolved. More

by MIKE_EYE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 19, 2026

Walser Buick GMC Roseville responded

We’re sorry your headlight and taillight repair didn’t end the way you expected. We’d like to understand what went wrong and make it right. Please call our Service Manager, Mike Trok, directly at 952-467-6976. He’ll review your visit personally and work with you on a solution. You deserve to leave the Walser Buick GMC Roseville service center in Roseville, MN confident the problem is fixed.

October 16, 2026

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Awesome service and attention to completing the process and being able to get financing completed. More

by lori.lundgren
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anna Cary, Gary Thomas, Dani Platteter , Jesse B

Oct 16, 2026

Walser Buick GMC Roseville responded

We’re glad our service and attention during your purchase and financing process for your new Buick Encore GX met your needs. Knowing that everything went smoothly means a lot to our team. Walser Buick GMC Roseville Team

October 12, 2026

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Employee Rating

I test-drove a vehicle at Walser, and everything was going well until I started hearing noises coming from the dashboard about halfway through the drive. I brought this to the salesperson’s attention, a More

by larsonk08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Oct 13, 2026

Walser Buick GMC Roseville responded

We’re very sorry. This is not the experience we want anyone to have at Walser Buick GMC Roseville. You told us about the noise during your test drive and trusted us to look into it. Instead, you got sent elsewhere, had to come back twice to get the job finished, and were met with sarcasm and dismissive answers. That’s not acceptable, and I apologize for all of it. Holding our team accountable is my responsibility. Please call me directly at 952-467-8633 so I can hear the full story and work with you on making this right. Steve Tuschen, General Manager, Walser Buick GMC Roseville, Roseville, MN

October 10, 2026

Dealership Rating
Employee Rating

Service was fine. I hate that I am forced to write Fifteen words. Blah blah More

by Gasguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 12, 2026

Walser Buick GMC Roseville responded

Thank you for the 5-star review, and for putting up with the 15-word minimum! We appreciate you taking the time anyway. We’re glad your visit to the Walser Buick GMC Roseville service center went smoothly, and we hope to see you again for your next maintenance visit in Roseville, MN.

October 05, 2026

Dealership Rating
Employee Rating

The experience was great. The only thing is we have been waiting for a new trim piece, (been a month). When we called they had no,idea what piece was needed. They took a pi More

by Jduellman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dani Platteter

Oct 05, 2026

Walser Buick GMC Roseville responded

Thank you for the 5 stars and for the kind words about your salesperson! I'm sorry about the wait and the confusion on your trim piece. You shouldn't have had to follow up or send another photo. Our team should have reached out, and your installation should now be scheduled. We appreciate your patience and look forward to getting you taken care of.

October 05, 2026

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Awesome customer service! We had a great experience with buying a new vehicle! It was a very quick and easy process! More

by jeanotte79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 05, 2026

Walser Buick GMC Roseville responded

Thank you for the 5-star review! We're so glad buying your new vehicle was quick and easy, and that our team took great care of you. Congratulations, and we look forward to seeing you for service.

October 05, 2026

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Employee Rating

Great new vehicle purchase experience! Our salesman was professional and knowledgable. Vehicle selection was good, found exactly what we were looking for. After sale support for access More

by jmiknayan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 05, 2026

Walser Buick GMC Roseville responded

Thank you for the 5-star review and for recommending Walser! We're thrilled you found exactly what you were looking for and that the accessories came together smoothly after the sale. Congratulations on your new vehicle, and we look forward to seeing you for service.

September 28, 2026

Dealership Rating
Employee Rating

Service team was easy to work with. Scheduling was flexible and simple. Would return again if needed. More

by brandonmac833
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 28, 2026

Walser Buick GMC Roseville responded

Our service team is pleased we could offer flexible, straightforward scheduling for the service on your GMC Canyon. Hearing that the process felt easy and that you’d return means a lot to us. Walser Buick GMC Roseville Team

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