Steve Toppins | Page 7

Our sales rep, Beth, went above and beyond to get us into a vehicle we could afford that met all our needs!!! a vehicle we could afford that met all our needs!!! More

by BPHUMPHREY83 Verified Customer Verified Customer

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The dealership needs to make there sales and service people more knowledgeable about the vehicles they are selling.That way they can further assist the customer about the vehicle they are going to or wa people more knowledgeable about the vehicles they are selling.That way they can further assist the customer about the vehicle they are going to or wanting to purchase More

by wizard612000 Verified Customer Verified Customer

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09/28 I would like to express my concerns regarding my recent experience at the Suntrup Nissan dealership on S. Lindbergh while attempting to purchase a 2024 Nissan Frontier SV. After confirming the av recent experience at the Suntrup Nissan dealership on S. Lindbergh while attempting to purchase a 2024 Nissan Frontier SV. After confirming the availability of the truck and receiving a proposal from my initial contact person, I scheduled an appointment to test drive the Frontier. I arrived expecting a seamless transaction characterized by "Zero Haggling, Zero Surprises, Zero Stress," and with the hope of establishing a long-term relationship built on "Trust" for future purchases and services. Upon my arrival and after meeting my contact person, however, I was informed that the 2024 Nissan Frontier was not on the lot for me to test drive or purchase, which was baffling and disappointing. Despite my efforts to follow up with my contact person, I was unable to reach him. I left a voicemail with my contact details, but did not receive a response. Determined to move forward I revisited the dealership. After some difficulty, I located or found the 2024 Frontier on the lot. I was finally able to test drive the vehicle. In the end, my contact person would not honor the proposal, and that resulted in a significant price increase. I was also informed that I had to put down a $500 "nonrefundable" deposit. Regrettably, my experience was inexcusable, confusing and disappointing. My intention was to test drive the vehicle and proceed with a straightforward purchase, but I encountered several unnecessary and unwarranted obstacles along the way. Doug More

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Great place . Super friendly and helpful . I definitely recommend dealership to all my friends and family Super friendly and helpful . I definitely recommend dealership to all my friends and family More

by FACUCHE84 Verified Customer Verified Customer

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We had a great, smooth and quick experience! Would definitely choose Suntrup again. Everyone was kind, patient, knowledgeable and made everything super easy. We love our new pathfinder Would definitely choose Suntrup again. Everyone was kind, patient, knowledgeable and made everything super easy. We love our new pathfinder More

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I’ve bought and traded at least 5 cars with Suntrup and have always been treated perfectly! have always been treated perfectly! More

by ladelmann369 Verified Customer Verified Customer

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Everyone was very nice and friendly. I really appreciate them. Awesome team. I will refer them to everyone. They made My experience wonderful. They have big hearts from sales manager(St I really appreciate them. Awesome team. I will refer them to everyone. They made My experience wonderful. They have big hearts from sales manager(Steve) to the salesman (Kenan) and finance manager(Jill). I love you guys ;) More

by nataliesmith2882 Verified Customer Verified Customer

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Friendly and easy to work with. Aaron and Jake were great to work with and made the buying experience go smoothly Aaron and Jake were great to work with and made the buying experience go smoothly More

by qman99999 Verified Customer Verified Customer

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I can not thank Aaron, Jill and Steve enough for all of their patience and dedication in getting me into my new Nissan Sentra!!!! We truly feel like family everytime we come in! You guys are the best! Than their patience and dedication in getting me into my new Nissan Sentra!!!! We truly feel like family everytime we come in! You guys are the best! Thank you again for taking such good care of me! I love my new car!! More

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Experience was great. I was not there long and got to meet a few of the managers. Perfectly laid out options for the car we wanted. Finance office was a great experience. I was not there long and got to meet a few of the managers. Perfectly laid out options for the car we wanted. Finance office was a great experience. More

by james@atrstl.com Verified Customer Verified Customer

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