Routine Service - No Complaints!
This is my first Brand New Car, they have been very helpful with all of my questions.
This is my first Brand New Car, they have been very helpful with all of my questions.
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by adshively
Service Price Transparency
Very good service!
Polite, efficient, and fast. Was able to get car fixed and home in a very timely manner
Polite, efficient, and fast. Was able to get car fixed and home in a very timely manner
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by Jo
Verified Customer
Verified Customer
Service Price Transparency
Mar 09, 2026 -
Holm Automotive Center Inc responded
Thank you, Jo, for the 5-star review!
We are so glad to hear that you experienced polite, efficient, and fast service during your visit. Getting your car fixed and having you back home in a timely manner is always our goal, and we are happy we could make that happen for you.
We appreciate your business and look forward to seeing you again!
Sincerely, the Holm Automotive Team of Abilene.
Chuck was very helpful.
He provided a fast and accurate quote for needed repairs on my 2008 Avalanche. Repairs were done faster than anticipated. Truck is running better tha
He provided a fast and accurate quote for needed repairs on my 2008 Avalanche. Repairs were done faster than anticipated. Truck is running better than ever!
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by cyndalou
Service Price Transparency
Feb 27, 2026 -
Holm Automotive Center Inc responded
Thank you, cyndalou, for the 5-star review!
We are thrilled to hear your 2008 Avalanche is running better than ever. We'll be sure to pass your kind words along to **Chuck**—he does a great job providing our guests with fast, accurate information and getting them back on the road ahead of schedule.
We appreciate your business and look forward to seeing you again!
Sincerely, the Holm Automotive Team of Abilene.
Have bought two used cars always professional and
courteous. Service and autobody staff are also.
courteous. Service and autobody staff are also.
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by bjtmsw
Service Price Transparency
Feb 27, 2026 -
Holm Automotive Center Inc responded
Thank you for the 5-star review!
We are honored that you have chosen us for two vehicle purchases. It is wonderful to hear that our sales, service, and autobody teams have all consistently provided the professional and courteous care you deserve.
We truly appreciate your continued business and look forward to seeing you again!
Sincerely, the Holm Automotive Team of Abilene.
When the engine in our late‑model GMC Sierra Denali
suffered a major mechanical failure, we were understandably worried about what it would take to get it back on the road. What could have been a stres
suffered a major mechanical failure, we were understandably worried about what it would take to get it back on the road. What could have been a stressful, drawn‑out ordeal quickly turned into a reminder of what true customer service looks like, thanks to the team at Holm Automotive.
A special thanks goes to Chuck Loader, the Service Advisor who oversaw the entire situation from start to finish. Chuck kept us consistently informed about the status of our vehicle, answered every question with patience and clarity, and made sure we always knew what to expect. His professionalism and steady communication made a huge difference during a challenging time.
The broader Holm Automotive team also went above and beyond by searching nationwide to locate a replacement engine. Their persistence, communication, and dedication were evident every step of the way. While our truck waited for parts and repairs, they graciously provided temporary transportation, ensuring our family stayed mobile and supported throughout the process.
This level of care is rare, and it’s easy to see why Holm Automotive has earned so many industry awards. Their professionalism, empathy, and commitment to doing right by their customers transformed a major setback into a genuinely positive experience. We are deeply grateful for their help and recommend them without hesitation.
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by KSOffroader
Service Price Transparency
Feb 09, 2026 -
Holm Automotive Center Inc responded
Thank you, KSOffroader, for the 5-star review!
We know how stressful a major mechanical failure can be, especially with a vehicle like your GMC Sierra Denali. We are so grateful for your kind words regarding our team's persistence in searching nationwide for a replacement engine. It is wonderful to hear that Chuck Loader provided the steady communication and professionalism needed to make the process as smooth as possible. Providing temporary transportation is just one of the ways we try to support our customers during these challenging times.
We truly appreciate your recommendation and are happy we could get your family back on the road!
Sincerely, the Holm Automotive Team of Abilene.
Very prompt and friendly service.
I only needed air in tires but they still treated me great Thanks alot.
I only needed air in tires but they still treated me great Thanks alot.
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by jolynn.stroda
Service Price Transparency
Feb 02, 2026 -
Holm Automotive Center Inc responded
Thank you, jolynn.stroda, for the 5-star review!
We believe that no job is too small for top-tier service. Whether you are in for a major repair or just need a quick tire pressure adjustment, we want you to feel welcome and well-taken care of. It is great to hear that Steve Schiltz provided you with the prompt and friendly service we strive for.
We appreciate your kind words and look forward to seeing you again!
Sincerely, the Holm Automotive Team of Abilene.
Feb 04, 2026 -
Holm Automotive Center Inc responded
Thank you, jolynn.stroda, for the 5-star review!We believe that no job is too small for top-tier service. Whether you are in for a major repair or just need a quick tire pressure adjustment, we want you to feel welcome and well-taken care of. It is great to hear that Steve Schiltz provided you with the prompt and friendly service we strive for.We appreciate your kind words and look forward to seeing you again!Sincerely, the Holm Automotive Team of Abilene.
This was my first time working with Holm.
I brought my sister’s car in for routine service. Steve was very friendly and helped me out by showing me the customer area. He just didn’t point
I brought my sister’s car in for routine service. Steve was very friendly and helped me out by showing me the customer area. He just didn’t point it out, he accompanied me. I was very impressed with his friendly service and the service received on the vehicle. I will back!
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by jo.osbourn
Service Price Transparency
Feb 02, 2026 -
Holm Automotive Center Inc responded
Thank you, jo.osbourn, for the wonderful 5-star review!
We are so happy to hear that your first experience with Holm Automotive Center was such a positive one. We believe that hospitality is just as important as the service we provide under the hood. It’s great to know that Steve Schiltz went the extra mile to personally show you to the customer area—that personal touch is exactly what we strive for.
We are glad we could take care of your sister’s car, and we truly look forward to seeing you back for your own vehicle needs in the future!
Sincerely, the Holm Automotive Team of Abilene.
Steve was very helpful and I appreciated his level of
service he provided. We will be back.
service he provided. We will be back.
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by Al Mitchell
Service Price Transparency
Feb 02, 2026 -
Holm Automotive Center Inc responded
Thank you, Al Mitchell, for the 5-star review!
We are so glad to hear that **Steve** was very helpful during your visit. Providing a high level of service is what we strive for every day, and it’s wonderful to know we met your expectations. We truly appreciate your business and look forward to welcoming you back next time!
Sincerely, the Holm Automotive Team of Abilene.
I came to Holm Automotive with a flat tire.
I was traveling on the Interstate 70 and stopped to get a bit to eat. When I left McDonald's my front let tire was flat. Holm Automotive was across t
I was traveling on the Interstate 70 and stopped to get a bit to eat. When I left McDonald's my front let tire was flat. Holm Automotive was across the street. They determined a new tire was needed but the correct size was not available in Abilene. Steve Schiltz worked with me to get a loaner so that I could complete my trip to Topeka for a funeral. They said they could have new tires for me the next day. I received a message early the next morning that my vehicle was ready to go. Latter in the day, I returned the loaner, paid my bill and was on my way. Everyone at the dealership was most courteous. I could not have been treated better. There was no extra charge for the loaner car. Since I live several hours from Abilene, it is very unlikely that I will purchase a vehicle from them. If I lived close, I would consider doing business with Holm Automotive.
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by tedsky59
Service Price Transparency
Feb 02, 2026 -
Holm Automotive Center Inc responded
Thank you, tedsky59, for the 5-star review and for sharing your story.
We are so glad we were able to help during such a difficult and stressful time. Dealing with a flat tire while traveling for a funeral is never easy, but we are happy that Steve Schiltz and our team could provide a solution to get you to Topeka on time. Providing a complimentary loaner vehicle is just one way we try to go above and beyond for our guests, even those who are just passing through.
We truly appreciate your kind words regarding our courtesy and efficiency. While you may live several hours away, please know that you are always welcome at Holm Automotive whenever your travels bring you back through Abilene!
Sincerely, the Holm Automotive Team of Abilene.
Service was terrible.
Diagnosed the problem, but did not fix it. Technically, they didn’t actually diagnose the problem because they didn’t fix it.
Diagnosed the problem, but did not fix it. Technically, they didn’t actually diagnose the problem because they didn’t fix it.
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by Monte.wunderle
Verified Customer
Verified Customer
Service Price Transparency
Jan 22, 2026 -
Holm Automotive Center Inc responded
Dear Monte,
Thank you for bringing this to our attention. We take all feedback seriously, but we have been unable to locate a service repair order in our system under your name. We would like the opportunity to learn more about your experience and look into what happened.
Please reach out to our Service Manager, Gary Hasselman, at 785-263-4000 so we can address your concerns directly and work toward a resolution.
Sincerely, the Holm Automotive Team of Abilene.