Steve Rittter
Steve Rittter at Ourisman Chrysler Dodge Jeep RAM
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Steve Rittter

Service Writer

Ourisman Chrysler Dodge Jeep RAM

12430 Auto Drive
Clarksville, MD 21029

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4.6
82 Reviews
4.6

82 Reviews

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82 Reviews of Steve Rittter

December 31, 2024

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My experience was great and worryfree with the maintenance of my jeep grand Cherokee. Doug was knowledgeable and provided top notch customer care. More

by Emmanuel
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Recommend Dealer
Yes

Other Employees Tagged: Dwayne Bridget, Leonie Null

October 31, 2024

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Very professional and delivered when promised. Great experience! I will highly recommend if someone asks me More

by Kevinpwynne
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Recommend Dealer
Yes
Nov 09, 2024

Ourisman Chrysler Dodge Jeep RAM responded

Kevin, Thank you for your wonderful feedback! We're thrilled to hear you had a great experience and that everything was delivered as promised. Our team takes pride in providing professional service, and it means a lot to know you would recommend us to others. Enjoy your new vehicle, and please don’t hesitate to reach out if there’s anything more we can do for you!

October 21, 2024

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Needed some extended warranty work and a new Jeep dealer since Service Manager brother-in-law had retired. Part needed to be ordered, but came in quickly and Steve Ritter helped get the repair done while w More

by Rocketman
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Recommend Dealer
Yes

July 24, 2024

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Excellent customer service by the advisor team. Scheduling is easy, efficient, and with a high level of professionalism (they track quality). Service advisors are highly communicative and knowledge More

by GeckoGreenJeep
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Recommend Dealer
Yes

Other Employees Tagged: Dwayne Bridget

Jul 26, 2024

Ourisman Chrysler Dodge Jeep RAM responded

Thank you so much for your glowing review! We're delighted to hear about your positive experiences with our advisor team and service staff. It's wonderful to know that our commitment to quality, professionalism, and customer satisfaction has made a lasting impression on you over the past 11 years. Your continued trust and loyalty mean the world to us. If there's anything more we can do to make your visits even better, please let us know. We're here to help!!

July 18, 2024

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Courteous Staff, Happy with the quality service and will continue to take my Ram to Ourisman for maintenance. No complaints. More

by Kent008
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Recommend Dealer
Yes

Other Employees Tagged: Cashier

Jul 26, 2024

Ourisman Chrysler Dodge Jeep RAM responded

Thank you for your kind words! We're glad to hear that you're happy with the quality of service and our courteous staff. It's great to know you'll continue to trust us with your Ram's maintenance. If you ever need anything or have any questions, we're here to help. Thanks again for choosing Ourisman CDJR of Clarksville!!

June 26, 2024

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Excellent treatment at every step of the maintenance event that was scheduled and completed. I purchased the car and have consistently satisfied. If I decide to purchase another I will be back. More

by peterw
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Recommend Dealer
Yes

Other Employees Tagged: Steve Sparks

Jul 16, 2024

Ourisman Chrysler Dodge Jeep RAM responded

Thank you for sharing your positive experience with us! We are delighted to hear that you received excellent treatment throughout your maintenance visit. Your satisfaction with your car purchase and our service means a lot to us. We look forward to assisting you again in the future, whether it's for maintenance or a new car purchase. Safe travels, and thank you for being a valued customer of Ourisman Clarksville!!

May 15, 2024

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The Ourisman service team at Ourisman CDJR in Clarksville, Maryland is superb!!! After completing the service appointment for my Dodge Durango, all the known issues were resolved and recommende More

by rlojazzviolin
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Recommend Dealer
Yes
May 16, 2024

Ourisman Chrysler Dodge Jeep RAM responded

Hi Robert, Thank you so much for your 5-star review! We're thrilled to hear that you had such a positive experience with the Ourisman service team at Ourisman CDJR in Clarksville. It's wonderful to know that we were able to resolve all the issues with your Dodge Durango and perform the recommended maintenance to your satisfaction. We truly appreciate your recommendation and your trust in our dealership. Your feedback motivates us to continue providing top-notch service. If there's anything more we can assist you with, please don’t hesitate to reach out. Thanks again for your support and for being such a valued customer!!!

February 08, 2024

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Great Service! ! Service team was able to diagnose issue and get replacement quickly. Very convenient to schedule appointment. More

by wcyoung
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Recommend Dealer
Yes

Other Employees Tagged: Dwayne Bridget, Mike Porter

Feb 19, 2024

Ourisman Chrysler Dodge Jeep RAM responded

Thank you so much, wcyoung, for taking the time to share your feedback with us! We take genuine pride in the excellent customer service we provide, and we're thrilled you experienced that working with Dwayne, Steve, and Mike. Glad to hear they worked hard to quickly diagnose the issue with your Jeep and repair it. Thanks, too, for your feedback on how convenient it was to schedule an appointment. We appreciate your business and look forward to your next visit with us. Have safe travels!

September 27, 2023

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Excellent work been coming to this dealership for 30 years excellent job all the time care about your car More

by Paulk123
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Recommend Dealer
Yes

Other Employees Tagged: Matthew Moon

Oct 02, 2023

Ourisman Chrysler Dodge Jeep RAM responded

Hi Paul!! Great to hear that you've had positive experiences with Ourisman CDJR of Clarksville for the past 30 years, and you're happy with the service we provide for your vehicle. Loyalty to a dealership can often be a testament to their consistent quality and customer care. If you have any specific questions or if there's anything else you'd like to share or discuss about your experience, feel free to let me know! Thank you again for 30 years of using our services!!!

September 01, 2023

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Great service and sales department. I am completely satisfied on the way they handled my truck service More

by mtairyac
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Recommend Dealer
Yes
Sep 06, 2023

Ourisman Chrysler Dodge Jeep RAM responded

Thank you so much! Our top priority is excellent customer service, and we're grateful you experienced that throughout your service visit.

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