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Steve Pfeiffer
300 Reviews
300 Reviews
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300 Reviews of Steve Pfeiffer
May 13, 2026
Sales fine. Not happy with service dept. A week for a Mini dealer to get a Mini tire?! One apology that it took so long. But it shouldn’t! I got a tire elsewhere Not happy with service dept. A week for a Mini dealer to get a Mini tire?! One apology that it took so long. But it shouldn’t! I got a tire elsewhere for the Mini. Small shop had the tire in less than 24 hours. Then surprise me with a credit card fee with no heads up. I would’ve brought cash or a check. The person taking my cc was apologetic but no one else. Then I get in my car only to find the display black. It had to be reset. I commented that I shouldn’t have been given the car that way. No apology only an excuse “we didn’t know.” But of course whomever drove it up knew. I mentioned that. Got a shrug. At least this time roadside assistance was okay. In the fall out of town it was horrendous. More
by LR
Other Employees Tagged: Erica Wells
May 08, 2026
I have always had excellent service at Mini of St Louis. Everyone is helpful, friendly and knowledgeable. I have spent several hours there picking out a car and everyone was patient and generous with their Everyone is helpful, friendly and knowledgeable. I have spent several hours there picking out a car and everyone was patient and generous with their time. More
by moniquehortenstine
Other Employees Tagged: Sam Hall
May 05, 2026
This was honestly the best car buying experience I’ve ever had. The staff are always nice and friendly willing to help and always bring my son some yummy snack snacks if he’s with me. I never feel like I ever had. The staff are always nice and friendly willing to help and always bring my son some yummy snack snacks if he’s with me. I never feel like I am trying to get played into having more issues with my car than our actually present. I trust this dealership and will definitely buy from them again if I decide to get another mini. More
by KK
Other Employees Tagged: Bill Harada, Erica Wells , Matt Viero
April 28, 2026
We were there yesterday, the day of all the tornado & severe thunderstorm warnings. We appreciated that we could stay there until there was a break. Your service is always 5 ⭐️Thank you for always taking severe thunderstorm warnings. We appreciated that we could stay there until there was a break. Your service is always 5 ⭐️Thank you for always taking good care of Mini Pearl. More
by Terri
Other Employees Tagged: Carrie Brown, Erica Wells
April 22, 2026
Purchased my Mini countryman from them in 2019 and appreciate how easy it is to get in with service - and receive a loaner car while they’re working on my vehicle appreciate how easy it is to get in with service - and receive a loaner car while they’re working on my vehicle More
by HK STL
Other Employees Tagged: Erica Wells
April 16, 2026
Outstanding. I broke down and was towed in and they worked quickly to get me on the road again. I broke down and was towed in and they worked quickly to get me on the road again. More
by cpound3693
Other Employees Tagged: Carrie Brown, Erica Wells , David
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