Great selection.
Staff friendly and knowledgeable. Second time buying from them and will return next time.
Staff friendly and knowledgeable. Second time buying from them and will return next time.
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by justellen10
Verified Customer
Verified Customer
Service Price Transparency
They do a great job getting the cars in for service and
getting them out.
getting them out.
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by lesliejm01@yahoo.com
Verified Customer
Verified Customer
Service Price Transparency
Dec 19, 2024 -
Matthews Mitsubishi Planet PreOwned responded
Hi- Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!
As part of the 90Kmi service on a VW TDI, I asked for a
tire rotation. I expect a tire rotation includes a pressure check. On my way home, the check tire pressure light came on. The sticker cold pressur
tire rotation. I expect a tire rotation includes a pressure check. On my way home, the check tire pressure light came on. The sticker cold pressure is 38 psi in all tires. The measured warm pressures were: 32, 34, 34, 37.
On the other hand, the oil and filer change, and brake system flush were completed in a timely manner. I hope with better care than the tire rotation. The staff was pleasant and courteous.
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by Jim
Verified Customer
Verified Customer
Other Employees Tagged:
Darby Matthews
Nov 26, 2024 -
Matthews Mitsubishi Planet PreOwned responded
We sincerely apologize for your recent experience with us! We want to assure you that this is not how we do business. We’d like the opportunity to speak with you in hopes to learn from our mistakes, at your earliest convenience please reach out to TellUs@matthewsauto.com.
Always able to schedule an appointment in a timely amount
of time. Staff is very friendly!
of time. Staff is very friendly!
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by dbender1@stny.rr.com
Verified Customer
Verified Customer
Service Price Transparency
Nov 15, 2024 -
Matthews Mitsubishi Planet PreOwned responded
Hi- Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!
I found the service to be quick, complete and fair.
They did a thorough checklist of my vehicle and reported in detail to me on their findings.
They did a thorough checklist of my vehicle and reported in detail to me on their findings.
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by tmheslin2000
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Sean Judge
Nov 15, 2024 -
Matthews Mitsubishi Planet PreOwned responded
Hi-Thank you for the 5 Star Review and your business!
Took my car in with no appointment, provided the needed
service, offered me coffee while waiting for my car. Service was quick & excellent. I was indeed very impressed!
service, offered me coffee while waiting for my car. Service was quick & excellent. I was indeed very impressed!
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by wbennett3
Verified Customer
Verified Customer
Service Price Transparency
Oct 28, 2024 -
Matthews Mitsubishi Planet PreOwned responded
HI, We’re so glad to hear you had a great experience with us! Thank you for your business and the great review!
I still own my 2017 VW Passat which was purchased new
from Matthew's VW. My last visit to Matthew's VW was for a new battery.
from Matthew's VW. My last visit to Matthew's VW was for a new battery.
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by SAM3968
Verified Customer
Verified Customer
Service Price Transparency
Oct 14, 2024 -
Matthews Mitsubishi Planet PreOwned responded
Hi SAM3968,
We appreciate your continued business and the 5 Star Review!
My 2019 VW Atlas had recalls that needed to be taken care
of by the manufacturer. I am a first time customer and feel they did a great job.
of by the manufacturer. I am a first time customer and feel they did a great job.
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by larry.grace
Verified Customer
Verified Customer
Service Price Transparency
Oct 11, 2024 -
Matthews Mitsubishi Planet PreOwned responded
Hi,
Thank you for choosing Matthews Volkswagen for your recent service appointment! We appreciate your business and the 5 Star Review!
Fast and efficient and repaired done on timely basis but
feel that i bought a lemon.
feel that i bought a lemon.
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by mareizzy09
Verified Customer
Verified Customer
Service Price Transparency
Oct 14, 2024 -
Matthews Mitsubishi Planet PreOwned responded
Hi Mareizzy09,
Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!
Had a problem with the airbag sensor
Quickly fixed in
one day! Great service department
one day! Great service department
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by TARZSTARZBRI
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Steve
Oct 07, 2024 -
Matthews Mitsubishi Planet PreOwned responded
Hi-Thank you for the 5 Star Review and your business!