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Steve Monk
Steve Monk at Matthews Mitsubishi Planet PreOwned
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Steve Monk

Parts & Service Manager

Matthews Mitsubishi Planet PreOwned

2100 Vestal Pkwy E AB
Vestal , NY 13850

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4.6
178 Reviews
4.6

178 Reviews

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178 Reviews of Steve Monk

March 22, 2025

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Employee Rating

It was ok. The waiting room was nice. I had to wait longer than an hour and had to come back because parts were on order. I was accommodated for my inconvenien More

by samwhollenbeck2
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Recommend Dealer
Yes
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Mar 24, 2025

Matthews Mitsubishi Planet PreOwned responded

Hi- Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

March 19, 2025

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Service manager was very kind and informative and kept me aware of the process with the car. More

by wintertyme2000
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Recommend Dealer
Yes
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Mar 20, 2025

Matthews Mitsubishi Planet PreOwned responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

March 18, 2025

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I trust the mechanic Rob to work on my cars. I know he does what's needed and it's done correctly. More

by pauldsturd
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Recommend Dealer
Yes

Other Employees Tagged: Isaiah Brookes , Rob Ames

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Mar 19, 2025

Matthews Mitsubishi Planet PreOwned responded

Hi- Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

March 12, 2025

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Was greeted well. Work was explained. Phones calls were timely. I could understand what was happening. Very pleased. More

by frantzat
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Recommend Dealer
Yes
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Mar 17, 2025

Matthews Mitsubishi Planet PreOwned responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

March 08, 2025

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Matthews inspected my car, changed the oil and 2 filters and had me out in an hour. More

by beaglegram56
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Recommend Dealer
Yes
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Mar 12, 2025

Matthews Mitsubishi Planet PreOwned responded

Hi- Thank you for the 5 Star Review and your business!

March 08, 2025

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Very professional service at a very reasonable price. My vehicle was serviced in a very reasonable amount of time. More

by Hc710
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Recommend Dealer
Yes
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Mar 12, 2025

Matthews Mitsubishi Planet PreOwned responded

Hi- We’re so glad to hear you had a great experience with us! Thank you for your business and the great review!

February 24, 2025

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It was easy to get an appointment and the service team diagnosed and repaired the problem in the time frame promised. More

by HandyRandy65
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Recommend Dealer
Yes
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Feb 25, 2025

Matthews Mitsubishi Planet PreOwned responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

February 24, 2025

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I was pleased with my first service on my Honda CRV. Work was done in reasonable time. More

by tcoynehorton
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Recommend Dealer
Yes
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Feb 25, 2025

Matthews Mitsubishi Planet PreOwned responded

Hi-Thank you for the 5 Star Review and your business!

February 18, 2025

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Another good experience with the Matthews team. Always attentive to my questions, comments and concerns! More

by LAPIDUSNY
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Recommend Dealer
Yes

Other Employees Tagged: Jared Galusha-5 stars

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Feb 19, 2025

Matthews Mitsubishi Planet PreOwned responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

January 29, 2025

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Everything has been good with the service that I have received from this Service Center. More

by alans4
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Recommend Dealer
Yes

Other Employees Tagged: Jim Morse

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Jan 30, 2025

Matthews Mitsubishi Planet PreOwned responded

Hi- Thank you for the 5 Star Review and your business!

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