

Steve Monk
Parts & Service Manager
Matthews Mitsubishi Planet PreOwned
2100 Vestal Pkwy E AB
Vestal , NY 13850
183 Reviews
Write a Review183 Reviews of Steve Monk
April 12, 2025
I drive from Ithaca to have my vehicles serviced at Matthew's. They are that good. Nice waiting area. Prompt service. Friendly staff. Reasonable prices. Try it. Brian DeYoung Matthew's. They are that good. Nice waiting area. Prompt service. Friendly staff. Reasonable prices. Try it. Brian DeYoung More
April 08, 2025
Thank you to the Service Team. I recently needed my car inspected and scheduling was a breeze, the service team was efficient and courteous, and I was on my way quickly. Same for I recently needed my car inspected and scheduling was a breeze, the service team was efficient and courteous, and I was on my way quickly. Same for a previous visit this past Fall for a regular maintenance checkup. They're great to work with! More
April 07, 2025
I scheduled a NYS inspection with this dealership after buying the car in PA (but living in NY). The inspection took extremely quick, which was nice... but lacked quality. The day after my inspection, I wa buying the car in PA (but living in NY). The inspection took extremely quick, which was nice... but lacked quality. The day after my inspection, I was notified that my third brake light was out. I investigated on my own to find that the wire connector to the light was not seated. This means it was not an issue that just popped up overnight, but something that had been true for a longer period of time. I'm not sure if they missed this part of the inspection or just went through it too quickly since the vehicle had just got a PA inspection a few weeks prior. More
March 22, 2025
It was ok. The waiting room was nice. I had to wait longer than an hour and had to come back because parts were on order. I was accommodated for my inconvenien The waiting room was nice. I had to wait longer than an hour and had to come back because parts were on order. I was accommodated for my inconvenience. More
March 18, 2025
I trust the mechanic Rob to work on my cars. I know he does what's needed and it's done correctly. I know he does what's needed and it's done correctly. More
Other Employees Tagged: Isaiah Brookes , Rob Ames

