Steve Grant

My service advisor, Ma Phan in Sudbury, is outstanding. Listened to what I was saying and went above and beyond. As she said, Herb Chambers may not be here, but I represent him and want to give the best Listened to what I was saying and went above and beyond. As she said, Herb Chambers may not be here, but I represent him and want to give the best for our customers. She met that goal and then some. The service foreman, Steve, listened to me and was helpful. As a female there is a tendency for service guys to speak down, I have never had that experience at the Sudbury BMW dealership. More

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Service was excellent and the advisor was professional In and out quick did not have long wait time and out quick did not have long wait time More

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They did a great job. The video was a great explanation. Was done on time The video was a great explanation. Was done on time More

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Car was serviced no issues washed and ready I less than 45min A plus no complain 45min A plus no complain More

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I was very disappointed with the services performed by this dealership. I bought over $12000 in extra warranties, including tires protection plan, but when I needed, they did not honor it. The vehicle had this dealership. I bought over $12000 in extra warranties, including tires protection plan, but when I needed, they did not honor it. The vehicle had nails in the two front tires and they refused to fix or replace them. I had to drive home with the tires leaking and find another place to fix them. Unfortunately I do not recommend this dealership. More

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This team always top of the line. Service Department, led by Steve Grant is outstanding Service Department, led by Steve Grant is outstanding More

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Very responsive and accommodating . They picked up my car and left a loaner wonderful service They picked up my car and left a loaner wonderful service More

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Kinda slow but not too bad. Iffy wifi and no outdoor power but still quite comfy. My car drives like a million bucks but the price was very good. power but still quite comfy. My car drives like a million bucks but the price was very good. More

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Excellent. Hospital clean shop. Professional mechanics. Trusted service. Thorough inspection on arrival. Covid Safe and well organized. Trusted service. Thorough inspection on arrival. Covid Safe and well organized. More

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Always thorough and attentive. Great service at HC BMW of Sudbury! Sudbury! More

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