Check out Steve Galbraith's reviews on DealerRater

October 03, 2025

Dealership Rating

Employee Rating

Great experience! I live 2 hours from the dealership. The sales and finance team were able to put together a deal over the phone to save time. Once I came in the servi I live 2 hours from the dealership. The sales and finance team were able to put together a deal over the phone to save time. Once I came in the service department had my new truck ready to go. It was a pleasure from start to finish. More

by a_dubb812

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ra'Shaad Hill, Chris Townsend , I'shaun Casey

Report | Print

Oct 03, 2025 -

Joseph Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joseph Buick GMC. We look forward to having you as one of our valued customers for many more years to come!

September 30, 2025

Dealership Rating

Employee Rating

Second time I have had my oil changed and have a leak again tired of having to go back again tired of having to go back More

by DWISE12

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

No

Other Employees Tagged: Terry

Report | Print

Oct 03, 2025 -

Joseph Buick GMC responded

We're sorry to hear about your experience and would love to get to the bottom of it with you to see if there is something we can do to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Oct 03, 2025 -

Joseph Buick GMC responded

We're sorry to hear about your experience and would love to get to the bottom of it with you to see if there is something we can do to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

September 27, 2025

Dealership Rating

Employee Rating

Wonderful Service Highly recommended them! You can always trust Joseph Buick GMC. Call them when you are ready You can always trust Joseph Buick GMC. Call them when you are ready More

by carmen.ramundo

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Sep 27, 2025 -

Joseph Buick GMC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joseph Buick GMC.

August 16, 2025

Dealership Rating

Employee Rating

Joseph Buick Service is great, called at last minute and they were able to fit me it. I waited for my car while they changed my oil and rotated my tires. Was quick and everyone was very pleasant and kept me they were able to fit me it. I waited for my car while they changed my oil and rotated my tires. Was quick and everyone was very pleasant and kept me up to date. Check out was easy, even offered me cookies! Waiting room is large, clean and they have coffee and water available. Will be back More

by blakegusta

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Aug 16, 2025 -

Joseph Buick GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joseph Buick GMC!

August 14, 2025

Dealership Rating

Employee Rating

Everyone was friendly, fast, professional. I was able to get in and get out. Thank you I was able to get in and get out. Thank you More

by gnomechasing

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Aug 14, 2025 -

Joseph Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 10, 2025

Dealership Rating

Employee Rating

I had an appointment to get my oil changed at 9am and I was told it would be 3-4 hour wait time and then they didn’t call me to tell me it was finished til 2pm. What’s the point of having an appointment. I was told it would be 3-4 hour wait time and then they didn’t call me to tell me it was finished til 2pm. What’s the point of having an appointment. I had to get an uber home, I don’t have hours upon hours to wait for the oil change. More

by BOWMAN.JENNA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

No

Report | Print

Aug 12, 2025 -

Joseph Buick GMC responded

Hi Jenna: We're sorry that you didn't have a completely satisfying visit. Feel free to call someone from our management team. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

Aug 14, 2025 -

Joseph Buick GMC responded

Hi Jenna: We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

August 01, 2025

Dealership Rating

Employee Rating

Everything was as expected, friendly and very helpful in all matters,will continue doing business. all matters,will continue doing business. More

by MMEADOWS941

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Aug 01, 2025 -

Joseph Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 24, 2025

Dealership Rating

Employee Rating

Did not check a/c liked asked clutch on compressor broke toke to other place to fix never be back toke to other place to fix never be back More

by RROARK4333

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

No

Report | Print

Jul 27, 2025 -

Joseph Buick GMC responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

Jul 28, 2025 -

Joseph Buick GMC responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

July 23, 2025

Dealership Rating

Employee Rating

Service writer was very pleasant and thorough, service was completed rapidly, waiting area is clean and comfortable Very smooth and counter was completed rapidly, waiting area is clean and comfortable Very smooth and counter More

by SDOG55

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Jul 23, 2025 -

Joseph Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joseph Buick GMC. We look forward to having you as one of our valued customers for many more years to come!

July 23, 2025

Dealership Rating

Employee Rating

Very inconsiderate wouldn’t you come return phone call or text messages mechanic hidden wrong parts had to wait to get the vehicle fixed almost a month text messages mechanic hidden wrong parts had to wait to get the vehicle fixed almost a month More

by NLIGON2071

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

No

Report | Print

Jul 27, 2025 -

Joseph Buick GMC responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

Jul 27, 2025 -

Joseph Buick GMC responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

Steve Galbraith | Page 4

Service Manager

Joseph Buick GMC

73 Reviews of Steve Galbraith

Dealership Inventory (241 Vehicles)