Steve Gagyi

Amazing Service and Amazing people who work hard to be the best! It's always a pleasure to work with the best at Basney Honda! the best! It's always a pleasure to work with the best at Basney Honda! More

by DHAMMER151 Verified Customer Verified Customer

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Overall great experience, very happy with the process and communication. Especially appreciate the text notifications for work needing done. communication. Especially appreciate the text notifications for work needing done. More

by molly1696 Verified Customer Verified Customer

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Every person that has anything to do with Basney is top notch and I am going to lease every car there for the rest of my life. notch and I am going to lease every car there for the rest of my life. More

by soxwinsoxwin Verified Customer Verified Customer

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I have been disappointed at every step with this dealership. They sold me a car with a damaged windshield and would not replace it. Made me come in twice for a separate recall that still has not b dealership. They sold me a car with a damaged windshield and would not replace it. Made me come in twice for a separate recall that still has not been fixed. They overcharged for a tune up and sold me a car with a bunch of other people’s personal information on it. Also, they gave me a ridiculous quote for changing out the damaged windshield. Can’t see doing business with them or Honda again. More

by john.borkowski Verified Customer Verified Customer

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I had a broken part dragging under my CRV. Basney took it in immediately to remove it while I waited. They then scheduled me to install the replacement part a couple of days later, when the pa Basney took it in immediately to remove it while I waited. They then scheduled me to install the replacement part a couple of days later, when the part had come in. Scheduling ahead is better, but, when an emergency struck, Basney stepped up. More

by RLRPCRAFT Verified Customer Verified Customer

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I have been a customer of this dealership for 25 years and I have never been disappointed and have always been welcomed here and I have never been disappointed and have always been welcomed here More

by hickvillage1 Verified Customer Verified Customer

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I have been a customer here for 25 years and have always been very wecomed been very wecomed More

by hickvillage1 Verified Customer Verified Customer

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Needs to improve service department with more staffing, better communication, and organization! Lacks great customer service. I’ve seen better from them. better communication, and organization! Lacks great customer service. I’ve seen better from them. More

by oliviakfrick Verified Customer Verified Customer

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The only downside was the service department was not open over the weekend. I got a flat tire that could not be patched at a tire shop and they didn’t have the tire to match my other 3 tires. So only being i over the weekend. I got a flat tire that could not be patched at a tire shop and they didn’t have the tire to match my other 3 tires. So only being in town for the weekend meant I needed to extend my stay until Monday. However, Steve kept me informed of my tire fix and sent an Uber to pick me up. Then I was on my way back to Ohio. Shoutout to Cynthia who was helpful on Friday at 5:45pm! And to Madison who on Monday pulled my car under the awning so I could load up my luggage and not get wet in the thunderstorms. Overall, solid positive dealership experience! More

by TBinthecity Verified Customer Verified Customer

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The service advisor did a great job. The service technician also did a wonderfull job. The service technician also did a wonderfull job. More

by jgosc Verified Customer Verified Customer

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