Cynthia Krause

Basney service department has friendly and knowledgeable staff. Cyndi really took time with me during check in while I asked questions and expressed concerns. staff. Cyndi really took time with me during check in while I asked questions and expressed concerns. More

by ericaandlayla Verified Customer Verified Customer

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Got my appointment quickly, in and out in less time than expected, friendly service techs expected, friendly service techs More

by TPKELLER0 Verified Customer Verified Customer

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Prize Honesty above all else when it comes to trust and integrity. I have never been disappointed by Basney Honda: I have been dealing with these fine folks for the past 20 years and they have always stood integrity. I have never been disappointed by Basney Honda: I have been dealing with these fine folks for the past 20 years and they have always stood by me and looked after the two fine automobiles we have in our family. More

by geo747bro Verified Customer Verified Customer

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Took my 2024 Pilot in for an issue with a loud sound coming from my vehicle after traveling on the bypass and coming to a stop. I was given 4 things that were wrong with my vehicle that didn’t have to coming from my vehicle after traveling on the bypass and coming to a stop. I was given 4 things that were wrong with my vehicle that didn’t have to do with the issue. My husband was promised that the issue would be fixed after the brakes/rotors were worked on. HA! I just got done driving on the bypass 2 days after my car was “fixed” only to have the same issue that it was taken in for! I will be going elsewhere. More

by MCONNORS1229 Verified Customer Verified Customer

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Typical dealer experience. Zero customer service. Treated like a nuisance. I can’t even confirm whether or not they actually performed any service, nor could I tell you who wor Zero customer service. Treated like a nuisance. I can’t even confirm whether or not they actually performed any service, nor could I tell you who worked on my car. More

by dezdolly Verified Customer Verified Customer

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Always great service ! Especially with Austin I have been coming to them for 3-4 years already!! Especially with Austin I have been coming to them for 3-4 years already!! More

by lizgonzalez12306 Verified Customer Verified Customer

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Service was good, clean and on time. Will be back for more service in the future. Will be back for more service in the future. More

by greg_b5847 Verified Customer Verified Customer

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First class service and professionalism as I have come to expect with every interaction with the service team! I will never go to another dealership or buy anything other than a Honda. expect with every interaction with the service team! I will never go to another dealership or buy anything other than a Honda. More

by MartinHuntUK Verified Customer Verified Customer

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We love Basney Sales and Service! We are always treated respectfully. The last trip was a battery issue. Beau Basney waited on us and the issue was resolved quickly. The mechanic cam We are always treated respectfully. The last trip was a battery issue. Beau Basney waited on us and the issue was resolved quickly. The mechanic came out and personally talked to us. We bought a new 2025 CRV and also own an older CRV. We only have our vehicles serviced at Basney. Would highly recommend this dealership. More

by SUEGRUETT Verified Customer Verified Customer

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They are always so kind and professional I come here all the time for my car washes too the time for my car washes too More

by Honda Verified Customer Verified Customer

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