Steve Denson | Page 116

Excellent customer service and very easy process I started by placing internet pricing on various dealer's website. I also used Edmunds and TrueCar. The best price was from TrueCar with Hamer Toyota I started by placing internet pricing on various dealer's website. I also used Edmunds and TrueCar. The best price was from TrueCar with Hamer Toyota having the best price. Manny contacted me about visiting their dealership. He was very friendly, polite, and easy to talk to. When I arrived, Manny referred me to Steve Denson. This was a great move by Manny. Steve is awesome to work with. There was issues with the TrueCar pricing that I noticed right away. I selected financing but yet TrueCar applied a $1,500.00 rebate to my quote. They also defaulted on the color and the options of the 2014 Sienna LE that was quoted. Steve assured me that his system took into consideration additional discounts due to the van he has in stock has more options. After about 30 minutes, the deal was made. There was no haggling or the back and forth price negotiations that I was accustomed to in the past. TrueCar helped me save time and we agreed upon roughly what was quoted by TrueCar. This was by far the most easiest car buying experienced I have ever had. Steve took the time to answer all my questions. Thank you Steve for your professionalism and honesty! I also want to thank Shawn in Finance who made this part of deal hassle free. Normally in the past, the Finance person would want to sell the extended warranty and was very pushy. Shawn did a great job in explaining all the extras without pressuring me to buy. This is a good move because I left the dealership feeling great about my purchase and at a price that I think was a good deal. Each and every step of the car buying process was excellent. Also, Bianca, Steve's assistant, helped me with the basic operations of the vehicle before I left the dealership. She was very knowledgeable about the vehicle and was very patient. She made sure I was comfortable with the basics. This was an extremely busy Labor Day Weekend and their dealership was packed. However, due to people mentioned above, I was in and out in 2.5 hours. I must commend management for the workflow that they have placed on the car buying experience at Hamer Toyota. This was by far the best experience I ever had in buying a car. I will definitely buy again from Steve. If I hear anyone wants to buy a Toyota, I will definitely refer them to Steve. Thanks again to everyone who was involved with the purchase of my new van. More

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Never thought it would this easy! It was a great experience buying our first brand new car from Steve. Everything is straight forward and directly cut to the chest without extra fluffy It was a great experience buying our first brand new car from Steve. Everything is straight forward and directly cut to the chest without extra fluffy back and forth on pricing and etc. Time saving and very efficient. I would highly recommend Steve to friends and I would love to come back for future car buying without a doubt. Thank you Steve. You are excellent! More

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Finally, an honest dealer! After shopping around for a Prius C lease for what seemed like an eternity I stumbled upon Steve at Hamer Toyota. He was the first and only dealer I s After shopping around for a Prius C lease for what seemed like an eternity I stumbled upon Steve at Hamer Toyota. He was the first and only dealer I spoke with who was willing to talk specifics over the phone, which saved me so much time and hassle. I wish I'd found him sooner. I got the car I wanted at a great price, and was in and out within 3 hours. If any of my friends are looking for a Toyota, I will send them straight to Steve. More

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Willing to go the extra mile The car I wanted was not available- Steve and Bianca made sure I got what I wanted and so in a short while after explaining buying and leasing options The car I wanted was not available- Steve and Bianca made sure I got what I wanted and so in a short while after explaining buying and leasing options - I knew what I wanted. However the color and model was not available. In 2 short hours the car was brought to me from Manhattan Beach . Steve went above and beyond to help me get the car I wanted. He is so personable and straightforward- No high pressure. His assistant Bianca is also helpful and personable as well. Sincerely Barb More

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Quick and Painless Thanks to Blanca and Steven our experience was wonderful. We downloaded TrueCar prices and called Hamer Toyota because they had the best price. Blan Thanks to Blanca and Steven our experience was wonderful. We downloaded TrueCar prices and called Hamer Toyota because they had the best price. Blanca worked with us over the phone and we had a quote in 15 minutes. We showed up at the dealer, walked straight into the office, and went over the deal. Everything was exactly as was quoted over the phone....no hidden fees....no extras added.....no complications at all! Our experience started with a phone call from our home at 2 pm and we were back home with our new car before 6 pm. Everyone we dealt with was honest, straight forward, and quick, even though it was Labor Day weekend. This is the way to do business! More

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great experience Steve is always your No.1 choice,he deserves the highest rating,perfect experience,if any of my friends need a Toyota,they will directly go to Steve Steve is always your No.1 choice,he deserves the highest rating,perfect experience,if any of my friends need a Toyota,they will directly go to Steve More

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Steve Is The MAN! Steve Denson is the man! He found me the car, he honored true car prices, and he got me in and out under 3 hours on an incredibly busy Saturday. He ev Steve Denson is the man! He found me the car, he honored true car prices, and he got me in and out under 3 hours on an incredibly busy Saturday. He even had the tank filled and car cleaned before we finished signing paperwork. It was a 100% hassle-free experience. I can't stress enough how awesome this guy is. Steve is one of those guys that legitimately cares about his customers more than he cares about his commission. With all of the salespeople I met at other dealers, I can tell you that he is 1 in a million. It was a pleasure doing business with him and I'll return to him with all of my future Toyota Purchases. More

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Hassle-free Experience My husband and I have had the opportunity to do business with Steve Denson twice. Both experiences have been the best car buying experiences ever. He' My husband and I have had the opportunity to do business with Steve Denson twice. Both experiences have been the best car buying experiences ever. He's honest and aims to satisfy his customers with the right car and right price! More

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Great experience! Came in to purchase a 2014 Prius on the current 0% APR promo and my husband and I had a great experience with Truecar, and Hamer staff - Steve D and h Came in to purchase a 2014 Prius on the current 0% APR promo and my husband and I had a great experience with Truecar, and Hamer staff - Steve D and his assistant Bianca. It was easy and quick to plug in our dream car on Truecar online. Bianca at Hamer was the first dealership to contact us and set up an appointment. Steve was very professional and went over all of the new features since we already have an '08 Prius. The price from online was exactly what we paid, plus he honored the additional dealership offer of $500 off with Yelp check in! Super happy with our Prius family and Hamer Toyota! More

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A new world record! I've bought a few cars in my time. I'm used to a dealership saying they can get you out in less than an hour...then four hours later you are still wa I've bought a few cars in my time. I'm used to a dealership saying they can get you out in less than an hour...then four hours later you are still waiting. Even though Steve and his team couldn't get us out less than hour; they now hold the new world record of fastest car dealer transaction by getting us in and out of a dealership in,..an hour and twenty minutes. There wasn't any hidden fees, dealer markups or follow-on sale pressure for warranties, etc.... Just the deal, the finance, the car. I will do business again with them. RECOMMEND++ Thanks Steve and Bianca. More

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