Steve Close

my 205,000 mile Ford f150 was on its way out. I finally junked it after about 4-5 months of debate. I started looking back then. Hence I went to several dealers over that time frame. The last one I finally junked it after about 4-5 months of debate. I started looking back then. Hence I went to several dealers over that time frame. The last one I went to was Malouf Ford in New Brunswick ( about an hours drive for me). Communication was great (Steve Case). They had many to choose from (looking for used). They had them ready for me when I got there! I worked with Alex. He wasn't pushy at all and very easy to deal with. AND HERE IS WHERE THEY DIFFERED FROM ALL THE OTHERS: they had an online price that remained EXACTLY the same as when I got there (not true in 3 or 4 other dealers). When I went to pay it showed the original price, taxes, and the DMV fees. AND THAT WAS IT (but for an etched VIN that cost less than the reduction in my insurance $149??). where are the PREP fees? where are the added costs if I didnt finance thru them? where are the fees I couldnt figure out what they were for? where were the extra "certified" fees?? "this was PRE-certified" sir, you will have to pay another $1985 for this actual cert". "but we will waive that so you can put it towards your $3,200 BETTER cert" said a few of them!!!!! My was GOLD CERTIFIED and there were no extra charges.The 2022 was pristine. The million check points were all excellent. The finance guy was very low key and extrordinarily nice as well. And off I drove with my "new' to me truck feeling like a got a great dealer at a great dealership. Thanks Alex! More

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I just purchased a brand new Lincoln from Malouf. I had a very positive experience, my sales person. Marlow was excellent walked me through the whole process and made it easy and stressless. She trea I had a very positive experience, my sales person. Marlow was excellent walked me through the whole process and made it easy and stressless. She treated me like family. More

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Absolutely amazing service and knowledge! Flawless experience! Marlo and the team were amazing to deal with. Thank you again Flawless experience! Marlo and the team were amazing to deal with. Thank you again More

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Chris Fitzgerald at Malouf Lincoln is top notch! Smooth buying process with Outstanding sales knowledge and customer service. The manager Steve was very pleasant and professional. Great buying exper Smooth buying process with Outstanding sales knowledge and customer service. The manager Steve was very pleasant and professional. Great buying experience! More

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amazing experience using them over 10yrs great service and sales team will recommend for sure and sales team will recommend for sure More

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I had the pleasure of dealing with Mr Robert Yorsky as my salesperson. He was very knowledgeable and answered all my questions. All in all a great experience. salesperson. He was very knowledgeable and answered all my questions. All in all a great experience. More

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The process of finding, negotiating a price and then picking up the vehicle was incredibly easy and efficient. Only spent about 1.5 hours at the dealership. picking up the vehicle was incredibly easy and efficient. Only spent about 1.5 hours at the dealership. More

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Your people are down to earth informative and helpful. So pleased I had my faith in the Malouf staff So pleased I had my faith in the Malouf staff More

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As an out-of-state buyer my concern was there could be some funny business on delivery. Gladly I found the process to be smooth and as it should be. I would not hesitate to buy from Malouf again. some funny business on delivery. Gladly I found the process to be smooth and as it should be. I would not hesitate to buy from Malouf again. More

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Most stress free car purchase i ever made. These guys made it easy! The Sales Team are Pros! These guys made it easy! The Sales Team are Pros! More

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