John Sawyer

I had an issue with my 2020 Ford edge where it shuddered at around 2,000 RPM. Once I got above that to highway cruising speeds it was fine. I brought it in and they diagnosed it as needing a torque conve at around 2,000 RPM. Once I got above that to highway cruising speeds it was fine. I brought it in and they diagnosed it as needing a torque converter. After they installed the torque converter, however, the road test showed other failures. Long story short, they ended up overhauling the entire transmission. The best part is that they had given me a brand new 2026 Ford Explorer as a loaner for the entire time they had the vehicle. It took a while to fix, but like the pizza box says, "good food takes time". The service representative kept me informed frequently. And since the car is under the extended warranty I only had to pay $100 deductible. More

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I was very satisfied, bringing my car in for an oil change at Malouf Lincoln. I received professional courteous service. change at Malouf Lincoln. I received professional courteous service. More

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My Service manager was George. George provided outstanding service. The dealer Malouf sent a loaner car to my house and we exchanged the loaner and my Lincoln Navigator. My Lincoln George provided outstanding service. The dealer Malouf sent a loaner car to my house and we exchanged the loaner and my Lincoln Navigator. My Lincoln was serviced and returned to my home the next morning. It was inconvenient for me to exchange the loaner at the end of the day. Malouf accomodated me and made the exchange the next morning. I am very pleased with my service from Malouf More

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Lisa, Sal and the rest of the team are always polite and professional. This is the 3rd car I have purchased from this dealership and the service department is hands down the best. professional. This is the 3rd car I have purchased from this dealership and the service department is hands down the best. More

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Work was done in a timely fashion. Employees are all friendly and kept me posted on how things were going Employees are all friendly and kept me posted on how things were going More

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Good service. Polite and knowledgeable I like the pick up / delivery service it’s very convenient Polite and knowledgeable I like the pick up / delivery service it’s very convenient More

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Phenomenal the hole staff and the technician that worked on my 2024 Ford bronco if I can give 1 billion stars I would they are phenomenal. Everyone is excellent. on my 2024 Ford bronco if I can give 1 billion stars I would they are phenomenal. Everyone is excellent. More

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Excellent service, the people in the Service area Malouf ford of North Brunswick NJ are always willing to help and go beyond to help with any questions and problems I may have. I know I can count on them to ford of North Brunswick NJ are always willing to help and go beyond to help with any questions and problems I may have. I know I can count on them to help with my situation. Extra Thank you George and Jerry for all your help. More

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I have been a lifelong Ford owner, and I always use Malouf Ford for all my Ford needs, purchase and service. They are professional and always are at their best. Sal Giordano in service is my go-to guy, Malouf Ford for all my Ford needs, purchase and service. They are professional and always are at their best. Sal Giordano in service is my go-to guy, answers all my questions and works to get my service needs met. In my area there are three other dealers, always return to Malouf. More

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Flawless experience. My salesperson Marlo was excellent and extremely knowledgeable about all vehicle details and features. My salesperson Marlo was excellent and extremely knowledgeable about all vehicle details and features. More

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