Stephen Shaughnessy | Page 15

Stephen was so helpful!!!Found and purchased our car Stephen was so helpful!!! Found and purchased our car within 24 hours! Thank you!!! A great experience all around Stephen was so helpful!!! Found and purchased our car within 24 hours! Thank you!!! A great experience all around More

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Stephen was excellent with communication, helpfulness, professionalism & patience. Stephen made a seemingly complicated and potentially undoable car situation into reality. I am grateful for Stephen’s te professionalism & patience. Stephen made a seemingly complicated and potentially undoable car situation into reality. I am grateful for Stephen’s tenacity & willingness to find exactly what I was hoping for. More

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The service at Garavel Subaru is exceptionally good! Our communication is very fluent. What's more? I bought a new BRZ 2022 at MSRP, unbelievable. And more? It's delivered right before Christmas, miraculous communication is very fluent. What's more? I bought a new BRZ 2022 at MSRP, unbelievable. And more? It's delivered right before Christmas, miraculous! If anyone is swinging between other dealers, I sincerely recommend you to choose Garavel Subaru. More

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Stephen Shaughnessy was very effective in reaching me on a Friday night when the car had just arrived for resale. I was at dinner out out when my phone rang. He gave me the description and mileage and color a Friday night when the car had just arrived for resale. I was at dinner out out when my phone rang. He gave me the description and mileage and color and I made an appointment to view it the next morning. I bought it without a test drive (tire was flat) based on the Carfax and service record. More

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I had a wonderful experience with Evelyn. I wouldn’t recommend anyone else. If you’re in the market for a new car look no where else. Go see Evelyn recommend anyone else. If you’re in the market for a new car look no where else. Go see Evelyn More

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Superior customer support and effort. There is a genuine care for service. I am truly satisfied with my dealings and trust in their recommendations for my vehicle upkeep care for service. I am truly satisfied with my dealings and trust in their recommendations for my vehicle upkeep More

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This is our second purchase from Garavel - we leased a new Subaru from them a few years back, and recently purchased a non-Subaru used car from their pre-owned lot earlier this month. In both cases, the new Subaru from them a few years back, and recently purchased a non-Subaru used car from their pre-owned lot earlier this month. In both cases, the staff was helpful and on top of our questions, requests and concerns with timely and honest communication. Miles and Steve S (sales guys) were open, upfront and pleasant to work with. Further, the used car lot manager (Logan) helped personally clarify questions I had about the used vehicle we purchased, proving their emphasis on strong customer service. - happy customer More

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Great experience when we did our homework & purchased car for son last year. So...when we decided it was time to look at a new car for me, did some reading up on models and then went in to meet with Steve ag for son last year. So...when we decided it was time to look at a new car for me, did some reading up on models and then went in to meet with Steve again. Once again, a great experience and looking forward to our new car!! More

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Stephen & Teddy were great! Second car with Subaru for us! They both are very patient and there is no pressure. us! They both are very patient and there is no pressure. More

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Initially I visited this dealer in July, 2021. At that time, there were a few cars that could test drive, but the inventory was extremely limited. I was not completely sold on the idea of paying MSRP on time, there were a few cars that could test drive, but the inventory was extremely limited. I was not completely sold on the idea of paying MSRP on whatever available, so I passed on the purchase decision. Two months later, in September 2021, I visited the dealer again, and this time, I found out the not only there is absolutely no inventory, but all the cars in transit (about 67 cars) were already spoken for. I was stunned as I was hoping for the situation to get better, only to find out that the situation got worse. Totally surprised and confused as to what I can do at that point, I listened to what the salesman recommended. Stephen Shaughnessy recommended that I order a new car which may take 3 or 4 months. I was skeptical at first, but waiting for the future allocations was equally uncertain. So, I took Stephen’s advice and ordered a car on September 17, 2021. As it turned out, my new ordered car came in on November 23, 2021, 2 months and one week since I ordered. That was such a pleasant surprise. Not only the came earlier than I expected, but it was su much nicer than I have been dreaming. Remember that I ordered this car without physically looking at it or test drive. This is one of the best thing that happened during pandemic, and I highly appreciate Stephen’s advice through the 5-month purchasing experience. Everyone at the dealership was nice and I look forward to being a friend of Garavel Subaru. More

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