Stephen Shaughnessy | Page 14

I went into Garavel to purchase a car by myself for the first time in more than 25 years because I was recently widowed. Stephen, the sales consultant who assisted me, provided incredible customer service. first time in more than 25 years because I was recently widowed. Stephen, the sales consultant who assisted me, provided incredible customer service. He listened carefully to what I wanted and helped me clarify what I was looking for. He was forthright about delivery and wait times for a new Subaru versus a used Subaru. His professionalism, courtesy, and genuine pleasantness made my buying experience painless and positive. Before I left the dealership with it, Stephen ensured I knew how the features of the car worked. The day after I took delivery of the car, I locked myself out of it. I called Stephen from a parking lot and he talked me through getting into the car. I couldn't recommend Stephen and Garavel highly enough. More

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Very professional, very courteous, and extremely helpful. Second purchase here and same excellent experience. I highly recommend this dealership. Second purchase here and same excellent experience. I highly recommend this dealership. More

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Garavel was great to deal with. My salesperson, Stephen, was very responsive and helpful, and he didn't blow up my phone with calls/texts like every other dealership when I simply r My salesperson, Stephen, was very responsive and helpful, and he didn't blow up my phone with calls/texts like every other dealership when I simply reached out for a price quote on a car. He was willing to answer some questions via email before discussing it further over the phone, which was great. Pricing on my new Impreza was very competitive, and it arrived in about a month and a half, which was faster than expected. More

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Awesome delivery of vehicle, staff is friendly and the communication for the purchase of the car was excellent. communication for the purchase of the car was excellent. More

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Garavel Subaru of Norwalk has a great customer service. They guide you thru the entire process of buying your car. Stephen provided an excellent service during my purchase. Thank you. They guide you thru the entire process of buying your car. Stephen provided an excellent service during my purchase. Thank you. More

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Service department is always helpful and honest. Never pushing services I don’t need which is appreciated. pushing services I don’t need which is appreciated. More

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I have leased new cars from a number of dealerships (Acura/Audi/Ford/Honda) over the years and I was very pleased with the professionalism and courtesy of everyone I dealt with at Garavel. Highly reco (Acura/Audi/Ford/Honda) over the years and I was very pleased with the professionalism and courtesy of everyone I dealt with at Garavel. Highly recommend it. And oh yeah, also enjoying my new Forester. Great car. More

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Everyone was friendly and efficient. Our salesperson, Stephen, did a great job communicating with us while we were waiting for our car to be shipped. Once the car arrived he went to a great deal of troub Stephen, did a great job communicating with us while we were waiting for our car to be shipped. Once the car arrived he went to a great deal of trouble to go through with us all of the features on the car. More

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This is one of the few car dealerships that actually cares about you as a human being. Stephen is absolutely wonderful - he is attentive, he cares, and he does great work! I have spent time at several S cares about you as a human being. Stephen is absolutely wonderful - he is attentive, he cares, and he does great work! I have spent time at several Subaru dealerships over the years as a Subaru driver of 6 years and Garavel is #1. If you are looking for a Subaru, you definitely have to check out Garavel! More

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My sakes representative and all dealer staff are welcoming and friendly. Stephen kept us informed. On pick up day, it was a new experience from previous cars. welcoming and friendly. Stephen kept us informed. On pick up day, it was a new experience from previous cars. More

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