Stephen Shaughnessy | Page 16

Superior customer support and effort. There is a genuine care for service. I am truly satisfied with my dealings and trust in their recommendations for my vehicle upkeep care for service. I am truly satisfied with my dealings and trust in their recommendations for my vehicle upkeep More

Report | Print

This is our second purchase from Garavel - we leased a new Subaru from them a few years back, and recently purchased a non-Subaru used car from their pre-owned lot earlier this month. In both cases, the new Subaru from them a few years back, and recently purchased a non-Subaru used car from their pre-owned lot earlier this month. In both cases, the staff was helpful and on top of our questions, requests and concerns with timely and honest communication. Miles and Steve S (sales guys) were open, upfront and pleasant to work with. Further, the used car lot manager (Logan) helped personally clarify questions I had about the used vehicle we purchased, proving their emphasis on strong customer service. - happy customer More

Report | Print

Great experience when we did our homework & purchased car for son last year. So...when we decided it was time to look at a new car for me, did some reading up on models and then went in to meet with Steve ag for son last year. So...when we decided it was time to look at a new car for me, did some reading up on models and then went in to meet with Steve again. Once again, a great experience and looking forward to our new car!! More

Report | Print

Stephen & Teddy were great! Second car with Subaru for us! They both are very patient and there is no pressure. us! They both are very patient and there is no pressure. More

Report | Print

Initially I visited this dealer in July, 2021. At that time, there were a few cars that could test drive, but the inventory was extremely limited. I was not completely sold on the idea of paying MSRP on time, there were a few cars that could test drive, but the inventory was extremely limited. I was not completely sold on the idea of paying MSRP on whatever available, so I passed on the purchase decision. Two months later, in September 2021, I visited the dealer again, and this time, I found out the not only there is absolutely no inventory, but all the cars in transit (about 67 cars) were already spoken for. I was stunned as I was hoping for the situation to get better, only to find out that the situation got worse. Totally surprised and confused as to what I can do at that point, I listened to what the salesman recommended. Stephen Shaughnessy recommended that I order a new car which may take 3 or 4 months. I was skeptical at first, but waiting for the future allocations was equally uncertain. So, I took Stephen’s advice and ordered a car on September 17, 2021. As it turned out, my new ordered car came in on November 23, 2021, 2 months and one week since I ordered. That was such a pleasant surprise. Not only the came earlier than I expected, but it was su much nicer than I have been dreaming. Remember that I ordered this car without physically looking at it or test drive. This is one of the best thing that happened during pandemic, and I highly appreciate Stephen’s advice through the 5-month purchasing experience. Everyone at the dealership was nice and I look forward to being a friend of Garavel Subaru. More

Report | Print

Have used this dealership for the last 8 Subaru's I have gotten. Always outstanding from the Service Department to Gary and the sales staff. Thank you! gotten. Always outstanding from the Service Department to Gary and the sales staff. Thank you! More

Report | Print

This is our fourth car bought in the same dealer, and not just time,buth all the times we have received the best Service,Attention and Friendly treatment,so We will continue having the best references for th just time,buth all the times we have received the best Service,Attention and Friendly treatment,so We will continue having the best references for the Dealer,but no less for Stephen,who is like a brother guiding us for all the selection Process of the buying, giving best advice, and at the end teaching my Wife and me all the fixture related with so beautiful,modern and futuristic car.Important motion of Tom,very helpful with the process of selling the Subaru.Thanks to all. More

Report | Print

My 16 y/o Subaru developed engine problems and I needed to replace it immediately. I was able to purchase a 20219 Subaru Impresa which was what I wanted. The whole experience was very positive - Stephen to replace it immediately. I was able to purchase a 20219 Subaru Impresa which was what I wanted. The whole experience was very positive - Stephen was very helpful and worked with my needs and schedule. I bought the 2005 Outback from Garavel and my son also bought an Outback from Garavel so obviously we are pleased with the service. More

Report | Print

Stephen Shaughnessy was great to work with. Always friendly and helpful he made the experience of buying a new car during this time of limited inventory smooth and easy. I would definitely recommend h friendly and helpful he made the experience of buying a new car during this time of limited inventory smooth and easy. I would definitely recommend him to anyone. More

Report | Print

Thank you for taking the time to explain all the features in my daughters new Subaru. I will definitely recommend your dealership to anyone in the market. Everyone was so nice and friendly! in my daughters new Subaru. I will definitely recommend your dealership to anyone in the market. Everyone was so nice and friendly! More

Report | Print