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Stephen Scott Mankin
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Stephen Scott Mankin
Master Certified Service Advisor
Subaru of Pembroke Pines
16100 Pines Boulevard
Pembroke Pines, FL 33027
98 Reviews
Dealership Experience
12 yrs
Industry Experience
12 yrs
Specialties & Trainings
Master Cetified Service Consultant
ASE Certified Service Consultant
Senior Certified Service Consultant
Senior Certified Sales Consultant
98 Reviews of Stephen Scott Mankin
January 29, 2024
Be careful with Service Department and one of the Service advisor name JS TERRIBLE SERVICE ! advisor name JS TERRIBLE SERVICE ! More
by import-export
Other Employees Tagged: Robert Ladaga, Brian Martin , Jon Whitney
February 25, 2021
Did great job. Everything was clearly explained and executed in timely manner. Car was clean and respected. Dealership was clean and COVID safe. Will come back for service again. executed in timely manner. Car was clean and respected. Dealership was clean and COVID safe. Will come back for service again. More
by CJV024
Verified CustomerOther Employees Tagged: Robert Ladaga, Brian Martin, Rudy Font , Jon Whitney
February 19, 2021
Best service experience with everyone involved. Steven, Elba, Jaime, Joe. what a team. Thank you for always taking care of me. I will always come by here for service. If you have a Subaru you should too, Elba, Jaime, Joe. what a team. Thank you for always taking care of me. I will always come by here for service. If you have a Subaru you should too, More
by Shanita Medina
Other Employees Tagged: Robert Ladaga, Jaime Gaitan, Bryan Medina , Jon Whitney
February 06, 2021
Joe Salerno continues to exceed my expectations. He goes the extra mile to satisfy his client. So far, for me it is worthwhile drive 22 miles to your dealership the extra mile to satisfy his client. So far, for me it is worthwhile drive 22 miles to your dealership More
by americasrep
Other Employees Tagged: Robert Ladaga, Brian Martin , Tony D'Argenzio, Jon Whitney
January 29, 2021
You guys provide fantastic service! I love that each time I bring my car and you guys wash it for me. It’s a pleasure to do business with you. I bring my car and you guys wash it for me. It’s a pleasure to do business with you. More
by TEGALOS2
Other Employees Tagged: Robert Ladaga, Brian Martin , Jon Whitney
January 16, 2021
As always a very nice experience, helpful people ready to assist with any issue or concerns. Not happy that I have to write 25 words or more. On this survey! The rest is awesome. assist with any issue or concerns. Not happy that I have to write 25 words or more. On this survey! The rest is awesome. More
by rmestril
January 06, 2021
Very pleased with the courteous and professional treatment received by service team. Juan Carlos was very helpful with my issues and solved promptly. Felt comfortable with COVID precautions taken treatment received by service team. Juan Carlos was very helpful with my issues and solved promptly. Felt comfortable with COVID precautions taken both indoors and outdoors. Great experience, prompt service and my car runs smoothly. Gerald Mayer More
by gmayer2447
Other Employees Tagged: Sean O'Grady
December 20, 2020
Sales and finance dept worked hard to craft a deal we could afford. We are grateful for their patience, professionalism, and courtesy. Service dept A-one could afford. We are grateful for their patience, professionalism, and courtesy. Service dept A-one More
by leaf009
Other Employees Tagged: Mike Kahuk, Jaime Gaitan, Ron Martin
December 11, 2020
Service was excellent, and car was super clean, when I got it back. The time in and out was very quick, looking forward to see you guys in the New Years got it back. The time in and out was very quick, looking forward to see you guys in the New Years More
by ulysses9
Other Employees Tagged: Robert Ladaga, Brian Martin , Jon Whitney
November 29, 2020
I had scheduled an appointment for a recall on my Subaru. They had informed me when I made the appointment it would take 2-2.5 hours to complete. Once I got there they let me know that it was going to take They had informed me when I made the appointment it would take 2-2.5 hours to complete. Once I got there they let me know that it was going to take 3-4 hours. No problem. Three hours later I gave them a call to get a status. "Sorry your service rep is not available and probably on lunch." Again no problem I will wait. So I call an hour later "Sorry your service rep is not available". So I asked if anyone can provide any updates. "Sorry only your service rep can provide a status." This is hour four and the time I should be picking up my car. Two hours later after two additional calls with the same response my car is now ready for pickup, So my car was there a total of 6 hours and not a soul called me to inform me it would be delayed or that it was ready for pickup. Based on what I wrote above you can come up with your own conclusion. More
by Less Track
Other Employees Tagged: Robert Ladaga, Brian Martin , Jon Whitney
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