Stephen Mendez | Page 52

Dennis service 061718 Genuinely friendly and informative listens to my questions and concerns provide detailed explanation of concerns or issues keeps me updated on status Genuinely friendly and informative listens to my questions and concerns provide detailed explanation of concerns or issues keeps me updated on status of my vehicle More

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I have never experanced customer service at this level! After coming to this dealer to purchase my vehicle, i would not consider going anywhere else. Customer service at this service department is not only After coming to this dealer to purchase my vehicle, i would not consider going anywhere else. Customer service at this service department is not only welcoming, but very well informed and do what they can to get me satisfied with my services. They answer my questions and help me with my needs to maintain my vehicle as much as they can and I cant have any complaints. Not only is Donny welcoming and helpful, but the entire staff welcomes you from the minute I pull in and I feel like I can safely be relieved of any tension or anxiety when it comes to helping me with my vehicle. I recommend they do the same to my friends and family coming to do business with services! More

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Great service I really like this dealership,best services on your vehicle after you buy or lease it I would recommend Sports Mazda to anyone wanting a Mazda!!! I really like this dealership,best services on your vehicle after you buy or lease it I would recommend Sports Mazda to anyone wanting a Mazda!!! More

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Customer for life I have been a loyal customer with Mazda for over 20 years. I will always reccomend Mazda to anyone I know. I’m treated like a queen from entering the I have been a loyal customer with Mazda for over 20 years. I will always reccomend Mazda to anyone I know. I’m treated like a queen from entering the store until I walk out. I’m fed while waiting for my vehicle that’s being serviced and entertained by the staff. They keep me up to date with my vehicle being serviced without me having to check in with them. Thank you Mazda!!! More

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Needs Diversity training! James was terrific and I would have given my experience a 5 except for how I was halfway greeted then ignored by the only female Service Adviser wor James was terrific and I would have given my experience a 5 except for how I was halfway greeted then ignored by the only female Service Adviser working there Ellie. Evidently she was too busy working on something when I arrived and chose to give me an abrupt "I am finishing up something, then I will help you", rather than taking a few minutes to greet me with Good morning or ask one of the other Advisers to assist me. I stood at her station for another 5 minutes, and she kept on working. Another customer walked in after me, was immediately greeted by another Adviser and I thought "Well, what am I chopped liver". This was my first time at your dealership. I proceeded to back away from her station. then when Stephen finished his phone call, he checked me in. Stephen was also warm and welcoming. More

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Stephen took care of my needs promptly. Stephen is a great service representative. He knew what I needed and made an appointment at a convenient time. Made sure everything was complete - was Stephen is a great service representative. He knew what I needed and made an appointment at a convenient time. Made sure everything was complete - was polite, helpful, and courteous. Waiting area very comfortable. Corey is a great sales representative. More

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Stephen should be the standard for customer service reps Stephen was a very pleasant gentleman. He greeted me with a smile and was very informative. I decided to run errands while waiting and Stephen contact Stephen was a very pleasant gentleman. He greeted me with a smile and was very informative. I decided to run errands while waiting and Stephen contacted me by phone to give an update and obtain authorization for additional services. When I returned, he checked in with me on several occasions to give me a status update on my vehicle. He appears to be a very genuine person that was happy to be of service. He is definitely a big reason I will return for service in the future. Great new facility! More

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Excellent customer service representative Stephen is an excellent customer representative. He goes above and beyond to make the experience run smooth. He is a real people and he's an asset to Stephen is an excellent customer representative. He goes above and beyond to make the experience run smooth. He is a real people and he's an asset to the company. I would hesitate to recommend him to anyone. More

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Become a family This dealership has wonderful people working there who cares about handling your concern and overall meeting your needs. Everyone has become part of m This dealership has wonderful people working there who cares about handling your concern and overall meeting your needs. Everyone has become part of my family and we are greatful for the time spent of purchasing my car. More

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Clear explanation and nice attention. I wan to said thanks guys in sport Mazda. God bless and your help me with my problem in the car. Quiero dar GRACIAS por su ayuda en el arreglo a mi ca I wan to said thanks guys in sport Mazda. God bless and your help me with my problem in the car. Quiero dar GRACIAS por su ayuda en el arreglo a mi carro ahora esta mejor que antes. Bendiciones a todos. More

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