Stephen Mendez | Page 42

Sport Mazda responded

Jax, Thank you for the kind review. It was our pleasure to make sure your car was serviced fast, and well. As a loyal customer, I appreciate very much you mentioning Stephen, Angelo, and Nick, some of the best Service Advisors you would every want to work with. It is because of caring professionals like them that you received the best possible service on your Mazda, each and every visit. They do care about you and your car. Thank you so much for having the trust in Sport Mazda to recommend us to others. It is greatly appreciated, just as you are by all of us here at Sport Mazda. Thank you for being our loyal customer. JAY MEALEY, OWNER

Sport Mazda responded

Eric, Thank you for taking your valuable time to write this very positive review about your experience at the Sport Mazda Service Center. I know for certain that Stephen and Nick appreciate hearing that you have never had a negative experience in service and they will be here to make sure that you never do. It is so great to hear from a loyal customer with kind comments that let my staff know that you noticed. So glad you are our loyal customer. JAY MEALEY, OWNER

Sport Mazda responded

I am so happy that you feel at home here at Sport Mazda and that the staff make sure you are respected and receive the trusted service that you deserve. We thank you so much for letting others know how you feel and for writing this kind review. You will always be a valued customer here at Sport Mazda. Thank you again, JAY MEALEY, OWNER

Sport Mazda responded

Joselyn, Thank you for the nice review. It was great to hear that Stephen was able to make your day just a little bit better. I am so proud of my staff. They are wonderful people as well as service professionals. I especially like it when they do those little things for our valuable customers that let them know we care about them. Thank you for being our great customer and you and your toddler will always be welcome at Sport Mazda. JAY MEALEY, OWNER

Sport Mazda responded

Serviceman, Thank you for being our service customer and for writing this kind review letting others know how Stephen treated you during your recent visit. Listening to our customers is our strong point and Stephen and the other wonderful Service Advisors here at Sport Mazda are very good at making sure that all your issues and concerns are understood and addressed to your satisfaction. The results are that like you, they leave happy with their service and satisfied with the treatment they received. Thank you for everything. You will always be welcome at the Sport Mazda Service Center. JAY MEALEY, OWNER

Sport Mazda responded

Kenny, I am sure you would not be surprised at how many of our customers have made new car purchases after bringing their Mazda in for service. I believe it is because of the quality and enjoyment they have already experienced in their present Mazda, like your Mazda3. Both Stephen in Service and Jorell in Sales know that the best thing they can do is to provide the best service possible and to make sure they answer every question or concern you have. Once the decision was made, the remainder of the team, Mike (Finance) and Michell (Delivery) are here to make sure you get the best financial options and leave after learning all the new features that make your new Mazda so enjoyable for you. When a team works well, it means that our customers leave after having a great experience and are happy and satisfied. Thank you for your kind comments in this wonderful review. We all appreciate you being our valued and loyal customer and welcome you to the Sport Mazda Family of Mazda Owners for the second time. JAY MEALEY, OWNER

Sport Mazda responded

DEX, Thank you for your review and rating for the Sport Mazda Service Center. I am sure that both Stephen and Brittany will certainly appreciate the kind words. Respect is one thing that every customer deserves and I am grateful to hear that Brittany provided that during you follow-up call. Thank you again for being a valued service customer and for taking your valuable time to let me and others know about your experience here at Sport Mazda, where you will always be welcome. JAY MEALEY, OWNER

Sport Mazda responded

Musher, Rather than load every new Mazda on the lot with accessories, we make it easy for our customers to choose for themselves. Our great service team is well-equipped to handle any accessories additions after sale, quickly at a great price. Thank you for your kind review for Nick, Stephen and the certified technicians that provided that service for you. I especially want to thank you for letting others know how easy it is. I am proud to have you as our valued customer and appreciate very much your review. JAY MEALEY, OWNER

Sport Mazda responded

Michael, I assure you that the pleasure was all ours. Thank you on behalf of Stephen Mendez and the rest of the service team for taking your valuable time to let others know of your recent experience at the Sport Mazda Service Center. I am so happy that you enjoyed your visit and came away feeling that both you and your car were properly cared for. Thank you for being our valued customer. JAY MEALEY, OWNER

Sport Mazda responded

I am so happy that you had an enjoyable and successful visit to my dealership and thank you for choosing Sport Mazda for your new Mazda. It is very kind of you to let others know about your experience here and especially the part that Jorell Figueroa played in making it special. I am grateful to Jorell, Stepen and Mike for providing you the respect that you deserved and treating you as our valued customer. I welcome you to the Sport Mazda Family and know that you will enjoy many safe, fun and happy Mazda miles. The entire team is always here to assist you and you are always welcome at my dealership. Thank you also for mentioning the use of texting to receive the information you needed before your arrival at Sport Mazda. My sales team is always happy to work with customers and you can be sure that what you see before you arrive, is what you will get when you are at the dealership. You recommendation of Jorell and Sport Mazda is greatly appreciated. JAY MEALEY, OWNER