Stephen Mendez
Stephen Mendez at Sport Mazda

Stephen Mendez | Page 33

Service Manager

Sport Mazda

9786 S. Orange Blossom Trail
Orlando, FL 32837

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4.9
575 Reviews

Languages Spoken

English English

Spanish Spanish

4.9

575 Reviews

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575 Reviews of Stephen Mendez

July 02, 2020

Dealership Rating
Employee Rating

Vendedor muito atencioso e prestativo ele trata o cliente muito bem . A Mazda está de parabéns e quando for trocar o meu carro vou trocar por outro Mazda More

by Andre franca
Recommend Dealer
Yes

Other Employees Tagged: Angelo Nieves

June 30, 2020

Dealership Rating
Employee Rating

he is very kind and he solved all my doubts i recommend sport mazda 100% Very good service they serve you very quickly thanks for everything More

by Francisco Bonilla
Recommend Dealer
Yes

Other Employees Tagged: Jay Mealey, Victor Ortiz, Michael Craig-Voyk , Carlos Balula, Angelo Nieves, Nick Radoslavov, Brittany Schultz, Carlos Tamayo

Jul 01, 2020

Sport Mazda responded

Francisco, Thank you very much for the kind testimonial and for recommending Sport Mazda to others. I am glad to know that my Service Team here at Sport Mazda South provided you the kind of service that you felt warranted the 5 Star rating. I will always be our pleasure to serve you and you will always be welcome at my dealership. Stay Safe and Healthy! JAY MEALEY, OWNER

June 30, 2020

Dealership Rating
Employee Rating

Great Service Department and excellent Customer Service. Nick was my Service Advisor and he was wonderful! There was great communication throughout my visit here and I felt very comfortable. More

by Jay
Recommend Dealer
Yes

Other Employees Tagged: Carlos Balula, Angelo Nieves, Nick Radoslavov, Brittany Schultz

Jul 01, 2020

Sport Mazda responded

Jay, Thank you for the wonderful compliments and great rating for the Sport Mazda South Service Center. We are proud to have you as our customer and appreciate very much your kind testimonial. I am sure that Nick Radoslavov, your Service Advisor, will be happy to know that your customer service was to your satisfaction and you were especially grateful for the great communications throughout your visit. It was very nice to hear that you felt comfortable with the Service Center and Staff. We work hard to provide a safe, clean and comfortable facility for the enjoyment of all our customers. Thank you again for the kind words and you will always be welcome at my dealership. May you and yours stay Safe and Healthy! JAY MEALEY, OWNER

June 27, 2020

Dealership Rating
Employee Rating

Amazing No words to describe i will keep my Mazda car Amazing No words to describe i will keep my Mazda car just thinking on the customer service and the assistance that you guys provides ! Thanks More

by thiago
Recommend Dealer
Yes

Other Employees Tagged: Nick Radoslavov, Brittany Schultz

Jun 27, 2020

Sport Mazda responded

Thank you so much for the kind comments about the customer service you and your Mazda received at Sport Mazda South Service Center. I am proud of my Service Advisor Team and I want to thank you for naming each of the ones you found rated their 5 Stars. Great Service Advisors like Stephen Mendez, Nick Radoslavov, and Brittany Schultz get their great reputations because of the wonderful service experience they provide their customers, and the valuable assistance they provide when planning your future maintenance visits to keep your car in top shape. Thank you so much for your kind testimonial. You will always be welcome at Sport Mazda. Stay Safe and Healthy! JAY MEALEY, OWNER

June 21, 2020

Dealership Rating
Employee Rating

Excellent service. Courteous and timely communication. Wonderful teamwork. When Brittany, who has helped me In the past, was busy, Stephen stepped in to help and make sure that my car was serviced proper More

by JD
Recommend Dealer
Yes

Other Employees Tagged: Brittany Schultz

Jun 22, 2020

Sport Mazda responded

JD, It is great to know that the great team of Service Advisors here at Sport Mazda South Service Center, work closely to make sure our valued customers receive the service they and their cars deserve. I am please that you are a loyal customer and have experience great service, courtesy, and with timely communications. The communications is important because we stress that our customers need all of the information we can provide to insure you can make the best service decisions for YOU. We are glad that you received your service in time to be ready for your road trip and hope that it is a safe and enjoyable one. You will always be welcome at Sport Mazda. Please stay Safe and Healthy! JAY MEALEY, OWNER

June 17, 2020

Dealership Rating
Employee Rating

Stephen was so helpful. We were traveling home and time was important. He worked with urgency to get the service completed. He was willing to show us in detail of all the updates. More

by Lharrison
Recommend Dealer
Yes
Jun 18, 2020

Sport Mazda responded

I am grateful to Stephen Mendez, your Service Advisor here at the Sport Mazda South Service Center for the timely service he provided you so that you could continue your travels. Being in a tourist attraction area, we are well equipped to handle urgent work and have often helped customers traveling through or visiting the area. It was our pleasure to make your visit enjoyable and to get you on the way quickly. Thank you for the kind testimonial and you will always be welcome at Sport Mazda South. JAY MEALEY, OWNER

June 17, 2020

Dealership Rating
Employee Rating

This is the second time I have visited this establishment. I received stellar service each time. Stephen was very attentive and congenial. He kept me informed every step of the way while my car More

by Dawnie
Recommend Dealer
Yes
Jun 18, 2020

Sport Mazda responded

Dawnie, Thank you very much for the kind comments about your recent visit to the Sport Mazda Service Center. I am so happy that you returned to the dealership for a second service visit and I am grateful to Stephen Mendez for providing you great service. He is a wonderful Service Advisor and very committed to providing the best possible care for you and your car. Making sure you receive the information about your car that you need to make the best service decisions for the short and long term, is a responsibility we take very seriously. We hope to see you every time you need service and support and you will always be welcome here at Sport Mazda South. May you and yours stay Safe and Healthy. JAY MEALEY, OWNER

June 15, 2020

Dealership Rating
Employee Rating

drive belt replacement I always receive excellent service which is why I travel to use their service. They are knowledgeable and always give great customer service. I will More

by DMC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Radoslavov

Jun 15, 2020

Sport Mazda responded

DMC, Thank you so much for the loyalty you show and the trust you have placed in the wonderful Service Team here at Sport Mazda South. It is a pleasure to have you as a valued customer and I am grateful to you for letting others know about your experiences at my dealership. Great Service Advisors, like Stephen Mendez and Nick Radoslavov, are worth their weight in gold, by both the dealership and the wonderful customers they service. Taking care of you and your car is the number one goal of our Service Center and the fact that you drive past other dealerships to come here for your service, lets me know that they are succeeding in those efforts. You will always be welcome here. Stay Safe and Healthy! JAY MEALEY, OWNER

June 13, 2020

Dealership Rating
Employee Rating

Smooth and fast All of my services so far with Stephen at Sport Mazda always go so smoothly! Stephan is friendly, knowledgeable and very helpful with any of my questi More

by jrm13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 15, 2020

Sport Mazda responded

I want to thank you so much for being a loyal customer of the Sport Mazda South Service Center and Stephen Mendez. He is a wonderful individual and a very professional Mazda Service Advisor, with the knowledge and experience that he is uses to make sure his customers have all the information they need to make the best service decisions for themselves and their cars. If Stephen makes your service visits enjoyable and successful, then it is what you deserve, and should expect, at every visit to Sport Mazda. Thank you so much for letting others know about your experiences here. You will always be welcome at my dealership. JAY MEALEY, OWNER

June 12, 2020

Dealership Rating
Employee Rating

Very Helpful and patient with me! Excellent costumer service! Would recommend him to anyone. Even though my engine was no good, gave me options and kept In touch with updates More

by tamoi.johnson
Recommend Dealer
Yes
Jun 23, 2020

Sport Mazda responded

Thank you for the kind testimonial. I am so glad that Stephen treated you well and made sure you received great service throughout. I am sorry to hear about your engine problem and I hope the updates were provided turned out with some good news about it. I am sure that Stephen and his team worked to provide you the best possible options. Thank you again for the nice comments for Stephen and the great rating for Sport Mazda South. You will always be welcome here. Stay Safe and Healthy! JAY MEALEY, OWNER

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