Stephen Kroes
Stephen Kroes at Five Star Subaru of Grapevine
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Stephen Kroes

Sales Professional

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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5.0
93 Reviews

Dealership Experience

5 yrs, 11 mos

5.0

93 Reviews

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93 Reviews of Stephen Kroes

December 05, 2024

Dealership Rating
Employee Rating

It was a no hazzle experience, was able to negotiate over phone and txt, they kept all paper ready to sign. Great experience. More

by JAINATAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tobias Awoniyi, Shane Hacker

Dec 05, 2024

Five Star Subaru of Grapevine responded

JAINATAN, Thank you for shopping at Five Star Subaru! We do our best to make car shopping easy. Should you have questions about your new car, please reach your sales team at 817-438-1700. We are focused on your complete satisfaction. Best regards, David Cheney, General Sales Manager

October 19, 2023

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Employee Rating

Easy process , no hidden surprises. Everyone made the sales process simple & quick. Thanks, best vehicle buying experience ever. More

by ANGELS6
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Oct 20, 2023

Five Star Subaru of Grapevine responded

Congratulations ANGELS6! We are so excited for you to enjoy your new car. Thank you for taking the time to rate your Five Star Subaru shopping visit. If there's anything else we can do to enhance your experience, call us at 817-438-1700. Take care, Doug Laymon, Sales Manager

June 17, 2023

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Employee Rating

I looked at offers from several Subaru car dealerships and Azrael Cavazos was the one who made the best offer for which it was worth driving an extra 30 miles! More

by Alex B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 18, 2023

Five Star Subaru of Grapevine responded

Congratulations Alex on your new Subaru! Thank you for driving the extra mile to shop with Azrael and the Five Star Subaru team. We will do all we can to help you enjoy your car. Call on us any time at 817-438-1700. We appreciate you! Best Regards, Doug Laymon, Sales Manager

May 27, 2023

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Employee Rating

Very nice and friendly staff. Good dealership. Derek is really nice and helped us in getting the car quickly. More

by rajiv2959
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 27, 2023

Five Star Subaru of Grapevine responded

Hello rajiv2959, We wanted to take a moment to express our sincere gratitude for the high marks and wonderful comments you shared about your shopping visit to Five Star Subaru. Your feedback means the world to us, and it truly brightened our day. Let us know when you have questions about your new car at 817-438-1700. We are here to help you fully enjoy your ride. Thank you, Doug Laymon, Sales Manager

March 24, 2023

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Employee Rating

Jordan Reddish is an outstanding individual who possesses all the qualities that one could hope for in a professional. From the moment I met him, I was struck by his attentiveness and willingness to listen t More

by natemblackwell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 25, 2023

Five Star Subaru of Grapevine responded

Nate, Thank you for recognizing Jordan and me for our efforts to help with your new car purchase at Five Star Subaru. Professional services are to be expected for you and all of our customers. Jordan and I welcome you to call us at 817-438-1700 any time. It is important we continue to share our knowledge. Again, thank you for your kind feedback and your business, Doug Laymon, Sales Manager

January 06, 2023

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Employee Rating

It was an amazing experience and everyone is so helpful. I truly recommend this dealership. More

by wyndham.hubbard
Recommend Dealer
Yes

Other Employees Tagged: Kenny Wilder, Myles Ramos , Jeff Davis

Jan 11, 2023

Five Star Subaru of Grapevine responded

Thank you for recommending Five Star Subaru! We are grateful for the opportunity to help with your vehicle needs. When our team can offer additional advice, please reach out to 817-438-1700. We appreciate you! Best Regards, Doug Laymon, Sales Manager

December 28, 2022

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Employee Rating

Customer service was OUTSTANDING! Stephen listened to what I wanted and fulfilled my requests in an incredibly short time. He and Jeff went above and beyond to secure a vehicle for me More

by cmartin871
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Corbin Beck , Jeff Davis

Dec 29, 2022

Five Star Subaru of Grapevine responded

Welcome to Five Star Subaru, cmartin871! Stephen, Jeff, and our entire staff remain available to you at 817-438-1700. We look forward to helping you love the Subaru brand. Thank you, Doug Laymon, Sales Manager

December 19, 2022

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Employee Rating

Stephen went the extra mile! He actually buffed surface scratches out himself before delivering the truck. More

by mike.linn
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Dec 19, 2022

Five Star Subaru of Grapevine responded

Mike, Your complete satisfaction is always a priority at Five Star Subaru. Thank you for sharing your experience and please reach Stephen or me at 817-438-1700 anytime. Enjoy your Toyota ! Safe travels and happy holidays, Doug Laymon, Sales Manager

December 18, 2022

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Definition of excellent customer service On top of the game at all times no matter what More

by brianricker1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 19, 2022

Five Star Subaru of Grapevine responded

Brian, We appreciate knowing your Five Star Subaru shopping experience was a great one. Thank you for recognizing our sales team. Reach us at 817-438-1700 when you have questions about your Subaru. Enjoy your ride! Happy Holidays, Doug Laymon, Sales Manager

December 17, 2022

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Employee Rating

Everyone was friendly and helpful and I never felt pressured to do anything I did not want to do. Plus, the bathroom was clean. More

by harekaren
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Brandon Fraikes , Jeff Davis

Dec 18, 2022

Five Star Subaru of Grapevine responded

Harekaren, We are excited to be your auto dealer! Thank you for shopping at Five Star Subaru and please stop by or call us at 817-438-1700. We want to help you fully enjoy your new car. Happy Holidays, Doug Laymon, Sales Manager

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