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Stephen Kroes
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Stephen Kroes
Sales Professional
Five Star Subaru of Grapevine
2651 William D Tate Ave
Grapevine, TX 76051
92 Reviews
Dealership Experience
5 yrs, 10 mos
92 Reviews
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92 Reviews of Stephen Kroes
October 19, 2023
Easy process , no hidden surprises. Everyone made the sales process simple & quick. Thanks, best vehicle buying experience ever. Everyone made the sales process simple & quick. Thanks, best vehicle buying experience ever. More
by ANGELS6
Verified CustomerOther Employees Tagged: Brandon Fraikes, Rikko DePasquale
June 17, 2023
I looked at offers from several Subaru car dealerships and Azrael Cavazos was the one who made the best offer for which it was worth driving an extra 30 miles! and Azrael Cavazos was the one who made the best offer for which it was worth driving an extra 30 miles! More
by Alex B
Other Employees Tagged: Doug Laymon, Azrael Cavazos, Corbin Beck
May 27, 2023
Very nice and friendly staff. Good dealership. Derek is really nice and helped us in getting the car quickly. Good dealership. Derek is really nice and helped us in getting the car quickly. More
by rajiv2959
Other Employees Tagged: Tony Hooman, Brandon Fraikes, Derek Adams
March 24, 2023
Jordan Reddish is an outstanding individual who possesses all the qualities that one could hope for in a professional. From the moment I met him, I was struck by his attentiveness and willingness to listen t all the qualities that one could hope for in a professional. From the moment I met him, I was struck by his attentiveness and willingness to listen to my needs. He took the time to understand what I was looking for in a car and was able to provide me with several options that met my criteria. Jordan was easy to work with, and his expertise and knowledge of the vehicles were impressive. He was able to answer all of my questions and made sure that I was comfortable and confident with my decision. Additionally, Doug Layman was a pleasure to work with and went above and beyond to ensure that the numbers were right where I needed them to be. His attention to detail and willingness to work with me made the financial aspect of the car-buying experience stress-free. Together, Jordan and Doug provided me with the easiest car buying experience I have ever had. I highly recommend the team at Five Star Subaru, and I look forward to working with them again in the future. More
by natemblackwell
Other Employees Tagged: Dustin Cox, Doug Laymon, Jordan Reddish
January 06, 2023
It was an amazing experience and everyone is so helpful. I truly recommend this dealership. I truly recommend this dealership. More
by wyndham.hubbard
Other Employees Tagged: Kenny Wilder, Myles Ramos , Jeff Davis
December 28, 2022
Customer service was OUTSTANDING! Stephen listened to what I wanted and fulfilled my requests in an incredibly short time. He and Jeff went above and beyond to secure a vehicle for me Stephen listened to what I wanted and fulfilled my requests in an incredibly short time. He and Jeff went above and beyond to secure a vehicle for me in just a matter of days after I had waited over a year for another manufacturer to fulfill an order. Stephen communicated with me every step of the way, but was never pushy as I reached a decision. HIGHLY recommend 5 Star, Stephen, and Jeff! More
by cmartin871
Other Employees Tagged: Corbin Beck , Jeff Davis
December 18, 2022
Definition of excellent customer service On top of the game at all times no matter what game at all times no matter what More
by brianricker1
Other Employees Tagged: Scott Mirbahaeddin, Kenny Wilder
December 17, 2022
Everyone was friendly and helpful and I never felt pressured to do anything I did not want to do. Plus, the bathroom was clean. pressured to do anything I did not want to do. Plus, the bathroom was clean. More
by harekaren
Other Employees Tagged: Brandon Fraikes , Jeff Davis
December 04, 2022
Stephen Kroes was excellent. I made first contact via the internet. Stephen called me quickly and was a very nice guy to talk to. I made an appointment to see the truck. When I made first contact via the internet. Stephen called me quickly and was a very nice guy to talk to. I made an appointment to see the truck. When I arrived at the dealership Stephen had the truck ready for me. The transaction was simple, about an hour and a half, absolutely no pressure sale. There was a number of scratches and a door dent that had to be repaired as per our deal. Stephen has a background in auto body, he personally buffed all the scratches out of my new truck! I have purchased many vehicles from many salesman nobody has gone as far as Stephen did on my behalf. More
by mike.linn
