Stephanie Thornton

Joey Cheng provided exceptional customer service with my recent purchase of a 2025 Land Cruiser 1958. He was attentive, thorough and very well organized. Of all the times that I’ve purchased vehicles, thi recent purchase of a 2025 Land Cruiser 1958. He was attentive, thorough and very well organized. Of all the times that I’ve purchased vehicles, this past experience was the most stress-free experience I’ve ever had. I left the dealership feeling like I’ve gotten great value for my time and money. Thanks again, Joey! More

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Evon was very helpful and knowledgeable. Great customer service and made sure we understood the car’s functions. Great customer service and made sure we understood the car’s functions. More

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I had an absolutely incredible experience buying a car with Evon Greene at Heritage Toyota in Owings Mills! As someone who knows next to nothing about car buying, I was nervous about the process, but Evon with Evon Greene at Heritage Toyota in Owings Mills! As someone who knows next to nothing about car buying, I was nervous about the process, but Evon made everything so easy and stress-free. He took the time to understand what I needed, patiently helped me narrow down my options, and guided me toward a car I absolutely love. Evon went above and beyond to work with the finance team and secure a deal that fit my budget perfectly. Thanks to him, I’m now driving my dream car, and the entire purchase process was seamless from start to finish. Honestly, how many people can say they genuinely look forward to visiting a car dealership? I know that every time I see Evon, my day will instantly get better. His warmth, care, understanding, and top-tier customer service set him apart, and I am so grateful for his help. Thank you so much, Evon! If you’re in the market for a car, I highly recommend working with him—you won’t regret it! More

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Aydan was a joy to have as my salesman when buying my new Toyota. He made the experience much easier and worked hard to get me a deal that I was happy with. I was very impressed with him and will ask for him Toyota. He made the experience much easier and worked hard to get me a deal that I was happy with. I was very impressed with him and will ask for him the next time I need to buy a car. Can't recommend enough! More

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Jessica and the entire team were absolutely amazing! Jessica is very personable, and she took the time to listen to our needs and concerns. Extremely efficient and competent, Jessica made the best use o Jessica is very personable, and she took the time to listen to our needs and concerns. Extremely efficient and competent, Jessica made the best use of her time to streamline the process as much as possible. Buying a car is ALWAYS a lengthy process; working with Jessica was a true joy, and she got us into our first brand new car ever. Highly recommend Jessica! More

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I’m so glad I went to Heritage Toyota of Owings Mills to buy a new car thanks to Katie Harold in sales. She was very knowledgeable about the car and was delighted to show us how to use all the new features. buy a new car thanks to Katie Harold in sales. She was very knowledgeable about the car and was delighted to show us how to use all the new features. She treated us like friends. If her boss reads this review, consider giving her a promotion! Also, when the car we reserved wasn’t available, they gave us an upgraded model without the extra cost! Everything went much smoother than I thought. More

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Came to see a Tundra. Excellent vehicle, excellent service by Brian Park. All went very well. Excellent vehicle, excellent service by Brian Park. All went very well. More

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Brian was amazing he assisted every minute and went through everything. I definitely recommend him for car buyers he is going to make your car purchase so much easy to you through everything. I definitely recommend him for car buyers he is going to make your car purchase so much easy to you More

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Excellent service, very friendly, and very patient and helps a lot with any questions. Brian Park helps a lot with any questions. Brian Park More

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I recently purchased a car at Heritage Toyota Owings Mills, and I was extremely pleased with the experience. Brian Park was my salesperson, and he was very kind and knowledgeable about the car I was int Mills, and I was extremely pleased with the experience. Brian Park was my salesperson, and he was very kind and knowledgeable about the car I was interested in. He was also very helpful in walking me through the process, while being respectful of my price range and monthly payment budget. Also, when I met with the lady in charge of financing, she was also very helpful and spent a lot of time assisting me in keeping the payments within my budget. She also gave very helpful information about today's world of car financing. I would definitely recommend this dealership. Deniese Brock More

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