Stephanie Reyno | Page 4

Horrible service department, kept my truck for 6 weeks, then went to pick it up and nothing was fixed the check engine light was still on, to top it off they cracked my windshield. Then they kept it for an then went to pick it up and nothing was fixed the check engine light was still on, to top it off they cracked my windshield. Then they kept it for another week and a half, then I picked it up again and they lost my wheel lock and said they use a master set….. then when I got home the check engine light turned on again. So what was really done to my truck…. NOTHING just a waste of my time going back and forth to the dealer and not having my truck when I needed it for work. Terrible service department and none of the “Advisors” seem like they even want to be there to work and help the customer. I’m not content having to take it back…. More

by MGONZA4992 Verified Customer Verified Customer

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I was told they had all the parts and then called and said one was taken by another service person. 5 days later I picked up my car only to have to bring it back for a back ordered part. said one was taken by another service person. 5 days later I picked up my car only to have to bring it back for a back ordered part. More

by RFITTERER0 Verified Customer Verified Customer

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The service was excellent, they were on time for the car that was going to take me back to my house, it was spectacular, and especially for Estefani, she provided a spectacular service. that was going to take me back to my house, it was spectacular, and especially for Estefani, she provided a spectacular service. More

by CARLOSYLIA2013 Verified Customer Verified Customer

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Long lines for service but quick turn around. Peronnel friendly, courteous and helpful. Very pleased. Peronnel friendly, courteous and helpful. Very pleased. More

by Toval Verified Customer Verified Customer

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He is an excellent professional and a great human being, he treated me very kindly he treated me very kindly More

by LPEREZMOYA Verified Customer Verified Customer

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Average to poor. Deceiving finance strategy with interest rate and total cost replacement insurance. BS. Deceiving finance strategy with interest rate and total cost replacement insurance. BS. More

by CRUZMERCEDES1959@GMAIL.COM Verified Customer Verified Customer

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Very courteous and friendly but a little slow to respond to my concerns Not keeping me abreast of my retrofitting situation to my concerns Not keeping me abreast of my retrofitting situation More

by HAYDEE.VALDES@HOTMAIL.COM Verified Customer Verified Customer

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Muy eficaces el problema quedó solucionado . Solo que cuando lo entregué estaba limpio y tanque lleno y me lo devolvieron sucio con dedos con grasa y una talla de gasolina . Por lo demás todo pe Solo que cuando lo entregué estaba limpio y tanque lleno y me lo devolvieron sucio con dedos con grasa y una talla de gasolina . Por lo demás todo perfecto More

by Laura Verified Customer Verified Customer

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Great customer service and great price. Really appreciate the transportation from and to the dealership. Really appreciate the transportation from and to the dealership. More

by RONMACHADO Verified Customer Verified Customer

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Employees are courteous, professional and very respectful. Everything was explained to me and I was given option of leaving my car or waiting for my car. The waiting room is clean and spacious, respectful. Everything was explained to me and I was given option of leaving my car or waiting for my car. The waiting room is clean and spacious, there are computers and television available. Lite snacks and refreshments are available if you want them. I’m very happy with my service . More

by VERDEJOC Verified Customer Verified Customer

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