Stephanie Ramirez-Chavez | Page 3

I recently had the pleasure of engaging with the sales team at Luther Brookdale Volkswagen, and I must commend their exceptional patience and dedication. Throughout our discussions, it was evident that th team at Luther Brookdale Volkswagen, and I must commend their exceptional patience and dedication. Throughout our discussions, it was evident that their primary intention was to ensure I received the best possible deal and experience. They took the time to understand my needs and preferences, offering tailored advice and options without any pressure. Their commitment to customer satisfaction truly sets them apart. I felt valued and heard, which made the entire process smooth and enjoyable. Thank you, Luther Brookdale Volkswagen, for your outstanding service and for going above and beyond to meet my expectations. I highly recommend your dealership to anyone seeking a top-notch car buying experience. More

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Stephanie was wonderful and pleasant to work with during my experience at Volkswagen. This was my first time buying a Volkswagen. my experience at Volkswagen. This was my first time buying a Volkswagen. More

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This was my second car purchase at Luther Brookdale and it was a great experience both times. it was a great experience both times. More

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Advisor was very helpful, store was clean. Todd the GM greeted me once we got to the lounge. Todd the GM greeted me once we got to the lounge. More

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Talk about easy! I walked in wanting to trade my 2021 Atlas in for a 2024. I took it for a quick test drive and I knew this is the car I want!!! Stephanie was grea I walked in wanting to trade my 2021 Atlas in for a 2024. I took it for a quick test drive and I knew this is the car I want!!! Stephanie was great to work with and two and a half hours later I had a new car. Thank you Luther Brookdale Volkswagen!!! More

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muy buen servicio, la vendedora muy amable y servicial respondio todas nuestras dudas y nos ayudo a tener muy buen trato respondio todas nuestras dudas y nos ayudo a tener muy buen trato More

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Stephanie was very helpful, very accommodating, and made every effort to answer our questions or seek input from others when necessary. We hope to enjoy our new Tiguan for many years and appreciate Stephan every effort to answer our questions or seek input from others when necessary. We hope to enjoy our new Tiguan for many years and appreciate Stephanie's help in locating one in our first choice of colors. More

by c_e_olson Verified Customer Verified Customer

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I will go back to Luther Brookdale Volkswagen for my next vehicle and will be recommending it to all my friends and family. The service is outstanding and pressure free. The follow up after purchase is next vehicle and will be recommending it to all my friends and family. The service is outstanding and pressure free. The follow up after purchase is also excellent. Plus, I absolutely love my new and first (of many) Volkswagen. More

by nfoesch Verified Customer Verified Customer

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I worked with Stephanie and she was fantastic. I purchased a 2021 Atlas. She was very professional, friendly and went above and beyond to get answers to every question we had. As this was a big pu I purchased a 2021 Atlas. She was very professional, friendly and went above and beyond to get answers to every question we had. As this was a big purchase for us we wanted to make sure we were in good hands. I will say this was the best experience I’ve ever had purchasing a vehicle. She kept us informed and her communication were great! We left there feeling very good about our purchase. The only downfall which was a concern before purchasing the vehicle was the break pads which when I test drove I felt like the breaks were a little funky. But it all passed the Certified pre owned inspection … The service tech manager reinsured us there was still 50% life left. But I only had the vehicle 9 days and had to replace the break pads because they were grinding which was upsetting to me with such an expensive purchase of the vehicle. I also noticed a chip on the windshield when I got home from the dealership which I had to get repaired immediately. I would still purchase from them again because Stephanie was so great and everyone was very nice. I just have more experience now and would definitely request new breaks before purchasing. More

by Naflick Verified Customer Verified Customer

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Everyone at this dealership was exceptionally helpful and did everything they could to help me find the right car at the right price! Stephanie C was above and beyond helpful and was amazing to work with! did everything they could to help me find the right car at the right price! Stephanie C was above and beyond helpful and was amazing to work with! More

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