D'Loveantae Allen

Super friendly and accommodating, vehicle was pulled up out front when we arrived. The sales person we had been working with was going to be gone that date, and they quickly communicated a change in the s out front when we arrived. The sales person we had been working with was going to be gone that date, and they quickly communicated a change in the sales person that we would be speaking with which was nice to know before we got there. Tyler! What can I say ?! Hands down best sales experience we’ve had while buying a vehicle. Very informative and never once made us feel rushed throughout the process. Gave us multiple points of time to discuss and then circled back to make sure we had all the info we needed to make a decision. Ultimately he earned the sale without being aggressive. It was very much appreciated. We also received a follow up message checking in and asking how the vehicle was and if we needed any help with the features. Tyler has earned us as customers and we will be looking for him on our next VW purchase. Thank You Tyler! More

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Estephanie was absolutely wonderful! She was so friendly, patient, and helpful throughout the entire process. Her positive attitude made the experience enjoyable. Highly recommend! I She was so friendly, patient, and helpful throughout the entire process. Her positive attitude made the experience enjoyable. Highly recommend! I had an amazing experience with Estephanie. She was kind, professional, and made everything easy. Excellent customer service—I couldn't have asked for better! Five stars for Estephanie! She went above and beyond with her friendly attitude and outstanding customer service. Thank you for making my experience so easy and enjoyable! More

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Luther brookdale Volkswagen is the best experience I’ve ever had at a dealership period!!! They are super nice and very knowledgeable about everything Volkswagen and finance!!! ever had at a dealership period!!! They are super nice and very knowledgeable about everything Volkswagen and finance!!! More

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The service was really good. My salesmen was awesome. The people was really helpful. Great atmosphere. My salesmen was awesome. The people was really helpful. Great atmosphere. More

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I purchased my 2003 Volkswagen Beetle Convertible on August 23, 2025. The main reason I chose this car was its exceptionally low mileage of just 16,418 miles, and it was advertised as being in pristine, August 23, 2025. The main reason I chose this car was its exceptionally low mileage of just 16,418 miles, and it was advertised as being in pristine, like-new condition. Before delivery, I was assured by salesperson D’Loveantae Allen that the car had been fully serviced and was ready to drive. Unfortunately, my experience told a very different story. First, I had repeated issues simply trying to register the vehicle. Due to the dealership’s mishandling of the title paperwork, it took three separate attempts before I was finally able to register the car. Then, on October 10, 2025, while enjoying a drive with the top down, the check engine light suddenly came on. AutoZone’s preliminary diagnosis suggested a coolant system issue, and the car had to go into the shop for repairs. To make matters worse, I discovered that the engine oil had never been serviced, raising serious concerns about what other maintenance the dealership failed to perform before selling the car. Given these problems — misleading assurances, title delivery delays, and immediate mechanical issues — I cannot recommend Brookdale Volkswagen or D’Loveantae Allen. Based on my experience, I would not purchase another vehicle from this dealership. More

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Great communicator. Great job working to find us the best vehicle to suit our needs. Great job working to find us the best vehicle to suit our needs. More

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I don't write reviews. Trae is making me do something I don't like to do. He was awesome. Buy a car from Trae. You won't be sorry. Trae is making me do something I don't like to do. He was awesome. Buy a car from Trae. You won't be sorry. More

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Trae was incredibly helpful and deeply knowledgeable about what I wanted and needed. He listened patiently while I gave him my "must have" list. Took the time to explain the ins and outs of my new EV. H about what I wanted and needed. He listened patiently while I gave him my "must have" list. Took the time to explain the ins and outs of my new EV. He also used NO selling tactics, he let me decide and pick. I would reccomend him to anyone needing help picking out a new vehicle. More

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This dealership Luther Brookdale Volkswagen is the best of the best. In all departments A+ on everything The salesperson D'Loveantae Allen was amazing—knowledgeable, patient, and genuinely helpful. He of the best. In all departments A+ on everything The salesperson D'Loveantae Allen was amazing—knowledgeable, patient, and genuinely helpful. He should be THE SALESMAN OF THE YEAR. Thank you D'Loveantae for everything you did for me. I am enjoying my vehicle and happy I bought it for a great person and a fantastic dealership. More

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This was our first experience working with this dealership. It was truly amazing. We will recommend this dealership. They made sure the deal was good for us. dealership. It was truly amazing. We will recommend this dealership. They made sure the deal was good for us. More

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