Steffy Hernandez | Page 6

The service department is stretched too thin. On one scheduled appointment, I was asked to leave my car but was not given a loaner or a rental. I was not given a loaner when I returned for a seco On one scheduled appointment, I was asked to leave my car but was not given a loaner or a rental. I was not given a loaner when I returned for a second appointment until they already had my car for two days. I was called to pick up my car and there were parts of the engine (covers) that were in the trunk. Also, the inside of the back seat had grease marks and the car was not detailed. More

by pamatta Verified Customer Verified Customer

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This dealership is very good with the service they provide recommend 10 out of 10 provide recommend 10 out of 10 More

by emanuelfranklin14 Verified Customer Verified Customer

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Excellent service and fast attention My car is good know Thank you for the service know Thank you for the service More

by Cuzcollc Verified Customer Verified Customer

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Was in and out and had everything that needed done done. They kept me informed on everything and were super nice They kept me informed on everything and were super nice More

by talllatino62 Verified Customer Verified Customer

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Service was wonderful and everyone is so nice. I was contacted in a timely manner I was contacted in a timely manner More

by jburn274 Verified Customer Verified Customer

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Service was great. My car was brought in and work was completed in a timely manner. I stayed at the dealership and waiting area was comfortable. My car was brought in and work was completed in a timely manner. I stayed at the dealership and waiting area was comfortable. More

by M.M. Verified Customer Verified Customer

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Car spent 5 work days at dealership. I called daily for a status. My phone calls were NEVER returned. I just wanted an update. Additionally I was without a car and this dealership has I called daily for a status. My phone calls were NEVER returned. I just wanted an update. Additionally I was without a car and this dealership has no loaner car program. I had to rent a car because I had no idea how long my car would be in the shop (because I never got a callback). A most frustrating and disappointing experience. More

by NZReit Verified Customer Verified Customer

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Great customer service & care. Great tech work. Nice ppl all around. Perfect place for any repair. Great tech work. Nice ppl all around. Perfect place for any repair. More

by rgarcia1022 Verified Customer Verified Customer

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My car was finished being serviced and no one let me know. I had to walk to the front desk and ask. Who knows how long it would have taken for someone to notice. Not only was the wait ridiculous, they a know. I had to walk to the front desk and ask. Who knows how long it would have taken for someone to notice. Not only was the wait ridiculous, they also tried to tell me my car needed two separate repairs. My car was bought in late February and had 6k miles at the time. If I car needs repairs after 6k miles it’s probably a bad car. More

by lukusdean Verified Customer Verified Customer

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The management service was great an very professional. He stepped in very quickly about the apparently warranty issue according to validation. Thank you for getting it done so professionally and efficie He stepped in very quickly about the apparently warranty issue according to validation. Thank you for getting it done so professionally and efficiently. More

by ROBERT-MARIAN Verified Customer Verified Customer

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