Dealership Experience
3 yrs, 6 mos
Industry Experience
1 yr, 10 mos
97 Reviews
Write a Review97 Reviews of Steffy Hernandez
November 18, 2024
My car was finished being serviced and no one let me know. I had to walk to the front desk and ask. Who knows how long it would have taken for someone to notice. Not only was the wait ridiculous, they a know. I had to walk to the front desk and ask. Who knows how long it would have taken for someone to notice. Not only was the wait ridiculous, they also tried to tell me my car needed two separate repairs. My car was bought in late February and had 6k miles at the time. If I car needs repairs after 6k miles it’s probably a bad car. More
November 13, 2024
The management service was great an very professional. He stepped in very quickly about the apparently warranty issue according to validation. Thank you for getting it done so professionally and efficie He stepped in very quickly about the apparently warranty issue according to validation. Thank you for getting it done so professionally and efficiently. More
Other Employees Tagged: Kohl Young
November 11, 2024
I liked that no one gave me a hard time that I came there even though I bought the car at another dealership. The service was great, the car was clean when returned to me, and the waiting room was very comf even though I bought the car at another dealership. The service was great, the car was clean when returned to me, and the waiting room was very comfortable and well equipped. More
Other Employees Tagged: Kohl Young, Adrian Chapa, Madison Hartung, Juan Vasquez, Kaleb Chadwell, Billy Williams, Natalie Diosdado
November 09, 2024
Good service as always. Good good good good good good good good good good good Good good good good good good good good good good good More
Other Employees Tagged: Kohl Young, Adrian Chapa, Madison Hartung, Juan Vasquez, Kaleb Chadwell, Billy Williams, Natalie Diosdado
November 08, 2024
i took my truck for the sunroof they charged me 850. 00 should’ve been under warranty they say it was debris how does debris get in a 2020 i will trade it in and never buy another hyundai i’m afraid to 00 should’ve been under warranty they say it was debris how does debris get in a 2020 i will trade it in and never buy another hyundai i’m afraid to use it because i don’t have 850. to. e throwing More
November 08, 2024
Steffy is terrible rude and no personality. The dealership scheduled an appt for us but didn’t even touch the vehicle for over a week. They never answer the phone either. Worst service ever! The dealership scheduled an appt for us but didn’t even touch the vehicle for over a week. They never answer the phone either. Worst service ever! More
Other Employees Tagged: Kohl Young
November 06, 2024
Coffee machine was not working both days I was there. Very disappointed. Prices too high! Very disappointed. Prices too high! More
Other Employees Tagged: Arnaldo Perez, Kohl Young, Adrian Chapa, Madison Hartung, Juan Vasquez, Kaleb Chadwell, Billy Williams, Natalie Diosdado
November 06, 2024
Dealership personnel are attentive to your needs and work was done in a very proficient manner. was done in a very proficient manner. More
Other Employees Tagged: Kohl Young, Adrian Chapa, Madison Hartung, Juan Vasquez, Kaleb Chadwell, Billy Williams, Natalie Diosdado
November 05, 2024
Big Star Hyunda is a great place to do business, very professional, courteous and competent. professional, courteous and competent. More
Other Employees Tagged: Kohl Young, Adrian Chapa, Madison Hartung, Juan Vasquez, Kaleb Chadwell, Billy Williams, Natalie Diosdado
November 03, 2024
Clean- Courteous -Friendly-Knowedgeable-Professional. I trust them with my cars for every little problem and more. Will recommend them to all my friends. I trust them with my cars for every little problem and more. Will recommend them to all my friends. More
Other Employees Tagged: Kaleb Chadwell