Dealer Reviews
Cars for Sale
Dealer Log In
575 Reviews of Stacy Samuel
February 05, 2016
The Phenomenal Service Dept. Stacey Samuel, David Ranciglio and Javier were absolutely fantastic. Service was explained, any updates were texted promptly and the entire experience Stacey Samuel, David Ranciglio and Javier were absolutely fantastic. Service was explained, any updates were texted promptly and the entire experience was great! Super happy!!' More
by Rock18
Other Employees Tagged: Javier Juarez, David Ranciglio
January 31, 2016
Quality and service never fails Once again, excellent service at Walter's audi! Took my car in for "squeaky " brakes and had fantastic experience. Did efficient job without any gimmi Once again, excellent service at Walter's audi! Took my car in for "squeaky " brakes and had fantastic experience. Did efficient job without any gimmicks. Stacy was awesome. She is friendly, thorough, and conscientious. I love going to this dealership even though I have another dealer five minutes from work. Keep up the stellar job Walter's! More
by Aqua ray
January 29, 2016
Service The service team is ALWAYS great when I take my car in. Javier immediately greeted me and helped me initially while Alex helped out another guest. Sta The service team is ALWAYS great when I take my car in. Javier immediately greeted me and helped me initially while Alex helped out another guest. Stacy was very pleasant and helpful as she always is. Once my car was finished, Alex even placed my license plates on my car. More
by Vandy N
Other Employees Tagged: Javier Juarez, Alex Ortiz
January 23, 2016
Best Service Ever! Starting with my phone call to make a service appointment, my service representative Stacy Samuel was awesome. Stacy was able to fit me in mid-day an Starting with my phone call to make a service appointment, my service representative Stacy Samuel was awesome. Stacy was able to fit me in mid-day and explained everything they would be doing to my car. When I arrived at Walter's Audi, Stacy quickly got a time line on how long it would take to complete the repair so I wouldn't have to wait around. Stacy arranged a shuttle ride home for me and within a couple hours I received a call that my car was complete. When I arrived back, Stacy was so nice and explained everything they did to my car, processed my paperwork and got me out the door. My car was also washed and cleaned and it looked better then when I dropped it off. From this point on, I will only take my Audi R8 for service at Walter's and I plan on buying my new car from Walter's in a few months. Keep up the great work! More
by R8jimmy
January 23, 2016
Best Audi dealership in So Cal. Looking for great sales and service on your Audi. Walters in the place you want to be. Starting with Brett McKinley in sales and Stacy Samuel in servi Looking for great sales and service on your Audi. Walters in the place you want to be. Starting with Brett McKinley in sales and Stacy Samuel in service there is no better. You need to visit this dealership and find out what dealing with professionals like Brett and Stacy is like. You will be very happy you did. More
by car nut
Other Employees Tagged: Kevin Bolden
January 11, 2016
As servicing your car goes, very pleasant bunch of people! I brought my '16 A4 in for it's first service at 6,200 miles (love to drive) in January. I was initially greeted by Stacy who did the walk around of I brought my '16 A4 in for it's first service at 6,200 miles (love to drive) in January. I was initially greeted by Stacy who did the walk around of my vehicle and handed me off to my assigned service rep, Ron Frasier. Ron was very efficient and very pleasant to deal with, a continual smile and upbeat personality. While I waited in the lounge area, Stacy checked in with the "waiters" on numerous occasions, remembering clients by their names and pumping good energy into the room. An overall very positive service experience and drove off happy, in my shiny, clean Audi. More
by marchman1963
Other Employees Tagged: Ron Frasier
January 09, 2016
OVERALL EXCELLENT DEALER !! Have always had excellent and friendly service at Walter's and wouldn't think to go anywhere else. Stacy is always a friendly face to see when I ta Have always had excellent and friendly service at Walter's and wouldn't think to go anywhere else. Stacy is always a friendly face to see when I take my A4 in for a service and have dealt with the sales staff too over the years I've been coming here. MG909 More
by MG909
January 06, 2016
Excellent customer service The service here is excellent, Christian was very tentative and listened to what I wanted and did everything he could to accommodate that, over all gr The service here is excellent, Christian was very tentative and listened to what I wanted and did everything he could to accommodate that, over all great customer service and very friendly More
by Luchia97
Other Employees Tagged: Andy Bartoli, Ron Frasier, Greg Sexton, Christian Vidal
January 05, 2016
Timely and Efficient Ron Frasier and Stacy Samuel did more than what I expected on my 2011 A3 and kept me updated on the progress. They even indicated that if the work wil Ron Frasier and Stacy Samuel did more than what I expected on my 2011 A3 and kept me updated on the progress. They even indicated that if the work will take longer, I can keep the loaner vehicle for another day. More
by VA1969
Other Employees Tagged: Ron Frasier
January 02, 2016
Excellent in every way. Stacy was wonderful. Professional service exceeded my expectations. I definitely would recommend this dealership. If you live out of the area it is w Stacy was wonderful. Professional service exceeded my expectations. I definitely would recommend this dealership. If you live out of the area it is worth the drive. More
by Debra
