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575 Reviews of Stacy Samuel
May 05, 2016
Service to my Audi A4. I brought my Audi A4 in for service and received excellent service. Stacy Samuel was my representative and was excellent. She kept me informed on the I brought my Audi A4 in for service and received excellent service. Stacy Samuel was my representative and was excellent. She kept me informed on the status of my vehicle. Shuttle service was also arranged for taking me to my home and picking me up when my car was finished. On a whole I have always appreciated the excellent service that Walters Audi has provided. More
by audicar,777
April 21, 2016
#1 for customer service Stacy Samuel goes above and beyond to make sure my visit to Walters was pleasant and efficient. She is truly an asset to this dealership. Stacy Samuel goes above and beyond to make sure my visit to Walters was pleasant and efficient. She is truly an asset to this dealership. More
by Carol
Other Employees Tagged: Alex Ortiz
March 31, 2016
AMAZING To say Stacy helped us out of a tight spot would be an understatement, I have never been so impressed with the honesty and integrity of someone that w To say Stacy helped us out of a tight spot would be an understatement, I have never been so impressed with the honesty and integrity of someone that worked for a mainstream dealership. Long story short we have an A3 TDI that we absolutely love broke down, passed warrentee about 7000 miles ago, so I took it to my regular Mechanic for diagnosis and repair, est. was about 5k to fix. I called Stacy whom I have worked with before and was impressed, she told me to bring it in and she would see what she could do, so I had it towed there ASAP. 4 days later fixed.... just fixed, no charge, no complaining no anything just fixed. Needless to say I can not praise her enough. A shining star! More
by waltersfan
Other Employees Tagged: Ron Frasier
March 04, 2016
Great Customer Care I recently brought my car into the service center for brake service. I was helped by Stacy Samuel, as usual, I was greeted by name and Stacy also off I recently brought my car into the service center for brake service. I was helped by Stacy Samuel, as usual, I was greeted by name and Stacy also offered to have the next scheduled service done at the same time for my convenience. As it turn out, the brake parts that were required had to be special ordered and since it was on a Friday would not be available until the next week. At this time I was given a courtesy car to use until my car was repaired. More
by Keith
March 03, 2016
True customer care This is the reason why I purchased my A4 from Walters - Stacey is always cheerful, goes out of her way and the Starbucks is awesome ! Stacey take care This is the reason why I purchased my A4 from Walters - Stacey is always cheerful, goes out of her way and the Starbucks is awesome ! Stacey take care! More
by Normsa4
February 28, 2016
Great purchase experience Went to Walter's Audi to buy out my current lease and was treated like a VIP. My wife and I had a smooth and stress free transaction. Cory made the pr Went to Walter's Audi to buy out my current lease and was treated like a VIP. My wife and I had a smooth and stress free transaction. Cory made the process so easy and all the staff were friendly and helpful. Even got a month payment for getting a CPO vehicle. Thanks to all the people at Walter's. Bob J. More
by bobjo
Other Employees Tagged: Greg Sexton, Cory Williams
February 15, 2016
Great experience and service Stacey Samuel helped us with our most recent service and she was so great with everything we had to get done. She was able to accommodate every need w Stacey Samuel helped us with our most recent service and she was so great with everything we had to get done. She was able to accommodate every need we had for our Q5. Thank you! More
by FlukerBamf
Other Employees Tagged: Andy Bartoli, Amin Eshaq, Javier Juarez
February 07, 2016
Service I have worked with Stacy Samuels for over ten years. I always ask for her by name! Awesome customer service has brought me back for over a decade... I have worked with Stacy Samuels for over ten years. I always ask for her by name! Awesome customer service has brought me back for over a decade...and four Audi(s). More
by kchow
Other Employees Tagged: Andy Bartoli, Jon Kienle, David Ranciglio, Christian Vidal
February 06, 2016
Javier Juarez is the only service agent I will work with I have been an Audi owner for some time now and since Javier Juarez has joined the service team he is the only person I will deal with my first experi I have been an Audi owner for some time now and since Javier Juarez has joined the service team he is the only person I will deal with my first experience with Audi was Stacey an believe me if it wasn't for the other agents I would never have come back. Now I have Javier and he's professional and informative and because of him I would gladly recommend Walters Audi. All my friends and family know to clear away from Stacey. More
by Pvalenzuela6
Other Employees Tagged: Javier Juarez
February 06, 2016
top notch Stacy is very friendly,kind,courteous and knowledgeable.Stacy is also completely honest and direct about your service.I admire her professionalism and Stacy is very friendly,kind,courteous and knowledgeable.Stacy is also completely honest and direct about your service.I admire her professionalism and would recommend her to everyone.Thank You Stacy !! More
by Boogie21
Other Employees Tagged: Andy Bartoli, Amin Eshaq, David Ranciglio, David and Nacho
