Stacy Samuel
Stacy Samuel at Audi Riverside

Stacy Samuel | Page 42

Service Advisor

Audi Riverside

3210 Adams St
Riverside, CA 92504

5.0
575 Reviews
5.0

575 Reviews

Write a Review

575 Reviews of Stacy Samuel

September 24, 2016

Dealership Rating
Employee Rating

great team The service department is very efficient. They have great communication with their mechanics. Rate of processing on every aspect is incredible. They More

by Jaja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Ranciglio, Staff

Sep 27, 2016

Audi Riverside responded

Thank you for taking the time to share your feedback, Jaja! We're happy to hear that you were so well accommodated, and that our service team worked so diligently to get your engine rebuilt. It's wonderful to know that they were helpful and attentive, and made sure you got your car back quickly! We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Audi

September 23, 2016

Dealership Rating
Employee Rating

Service with a smile Stacy Samuel was friendly and professional. One suggestion, have paper work ready at appointed time, most of the information asked was in your system More

by Misguyver
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Sep 27, 2016

Audi Riverside responded

Thank you for taking the time to share your experience, Misguyver. We're glad that Stacy was so helpful and attentive, and made sure you were well accommodated throughout your service process. We appreciate your feedback, as we're always looking for ways to improve our processes and ensure that our customers are having the best experience possible. Thanks again, and we hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Audi

September 23, 2016

Dealership Rating
Employee Rating

Stacy Samuels and the entire service department are great Stacy has been taking care of my Audi's for several years. She takes the time to get to know her clients and goes above and beyond to make sure that t More

by Shawn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 27, 2016

Audi Riverside responded

Thanks for the great feedback, Shawn! It's wonderful to hear that you continue to have such pleasant experiences with Stacy, and that she makes you feel so confident and at ease with the work that is done on your vehicle each time you come in. We're glad that she always makes sure that you're well accommodated, and that your car is kept in great shape. We appreciate your business and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Audi

September 14, 2016

Dealership Rating
Employee Rating

Routine Service with a back-up camera issue As always, Stacy Samuel provided a warm welcome and an efficient check-in, and Ron Frasier apprised of work to be done, through scheduling, updating, More

by audix2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ron Frasier

Sep 15, 2016

Audi Riverside responded

Thanks for the 5-star rating, audix2! We're pleased to hear that Stacy and Ron continue to make you feel so well accommodated each time you come in, and that you feel so confident in the work they do to keep your car in great shape. We appreciate your business and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Audi

September 11, 2016

Dealership Rating
Employee Rating

Best Dealership and Service Experience! I have never had anything less than an exceptional experience at Walter's. From the day I purchased my A6, to every single service visit thereafter, More

by IvyFitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 13, 2016

Audi Riverside responded

Thanks IvyFitz! We're pleased to hear that you have had such excellent experiences with us, and that Stacy has made sure that your car is well taken care of each time you bring it in. It's wonderful to know that she makes sure you are well accommodated, and that you feel so confident in the work that is done on your vehicle! We appreciate your recommendations, and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Audi

September 04, 2016

Dealership Rating
Employee Rating

Stacy Samuel service adviser ar Walters Audi Riverside CA Ms. Stacy Samuel offers outstanding customer service and outstanding knowledge in her field . Always courteous and friendly. Timely and professional More

by Audi lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Le

Sep 07, 2016

Audi Riverside responded

We're pleased to hear that Stacy and David have made your experiences with us so pleasant! It's wonderful to know that regardless of if you come in to purchase a new vehicle or to have one serviced, you always feel welcomed and at ease, and have all of your needs and expectations met. We appreciate your business and look forward to working with you again in the future! Please be sure to check us out on Twitter and Facebook for savings updates and more. Regards, Walter's Audi

September 02, 2016

Dealership Rating
Employee Rating

Great Service, Professional, Huge Value! I never get oil changes at the dealership because it's too darn expensive. Walter's Audi, however, really makes getting your car serviced a pleasant e More

by Joseph Pratt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 07, 2016

Audi Riverside responded

Thanks for the great feedback, Joseph! We're happy to hear that you had such a pleasant service experience, and that you found the process to be worthwhile for you. It's wonderful to know that you were well accommodated, and that Stacy took great care of you and your vehicle! We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Audi

August 17, 2016

Dealership Rating
Employee Rating

Alex Ortiz comes to the top of my need. Alex is a perfect asset to the Walter's Audi dealer. A very kind person and willing to help. He is right on the top of my need. Thank you Alex. From More

by audi2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Javier Juarez, Alex Ortiz

Aug 18, 2016

Audi Riverside responded

Thanks for the 5-star rating, Audi2014! It's wonderful to hear that you have had such great experiences with Alex, and that he makes sure you and your vehicle are well taken care of. We appreciate your business and look forward to seeing you on your next service visit! Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Audi

August 01, 2016

Dealership Rating
Employee Rating

My recent experience. My recent experience with the service department and the sales department was excellent. I was greeted with kindness and given upmost respect and exp More

by Audigirl
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Syed Ali, David Ranciglio

Aug 02, 2016

Audi Riverside responded

Thanks for the 5-star rating, Audigirl! We're pleased to hear that you had a great service experience with us, and that you felt well accommodated throughout the process. It's wonderful to know that you continue to feel welcomed and at ease at our dealership, and we look forward to working with you again in the future! Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Audi

July 31, 2016

Dealership Rating
Employee Rating

As always, the experience was great. We've been Walters Audi and Porsche customers for many years. On the Audi side we've worked with Stacy Samuel and have appreciated her casual, custome More

by 2015Q7
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Aug 02, 2016

Audi Riverside responded

Thanks for the great feedback! We're happy to hear that you had such a pleasant experience with Stacy, and that she continues to extend such thorough and accommodating customer care to you. It's wonderful to know that you got your car back in great shape, and we look forward to working with you again in the future! Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Audi

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