575 Reviews of Stacy Samuel
September 24, 2016
great team The service department is very efficient. They have great communication with their mechanics. Rate of processing on every aspect is incredible. They The service department is very efficient. They have great communication with their mechanics. Rate of processing on every aspect is incredible. They get you in and out in The team of mechanics work very well together. They rebuilt the entire engine on my '09 A4 and had the car returned next day. Running great. More
Other Employees Tagged: David Ranciglio, Staff
September 23, 2016
Service with a smile Stacy Samuel was friendly and professional. One suggestion, have paper work ready at appointed time, most of the information asked was in your system Stacy Samuel was friendly and professional. One suggestion, have paper work ready at appointed time, most of the information asked was in your system. Saturday appointments would be better. More
September 23, 2016
Stacy Samuels and the entire service department are great Stacy has been taking care of my Audi's for several years. She takes the time to get to know her clients and goes above and beyond to make sure that t Stacy has been taking care of my Audi's for several years. She takes the time to get to know her clients and goes above and beyond to make sure that the service is correctly performed and that it is completed in a timely manner. Kind and friendly with a touch of sass. Stacy has it all! More
September 14, 2016
Routine Service with a back-up camera issue As always, Stacy Samuel provided a warm welcome and an efficient check-in, and Ron Frasier apprised of work to be done, through scheduling, updating, As always, Stacy Samuel provided a warm welcome and an efficient check-in, and Ron Frasier apprised of work to be done, through scheduling, updating, and completion.. Excellence with a smile! More
Other Employees Tagged: Ron Frasier
September 11, 2016
Best Dealership and Service Experience! I have never had anything less than an exceptional experience at Walter's. From the day I purchased my A6, to every single service visit thereafter, I have never had anything less than an exceptional experience at Walter's. From the day I purchased my A6, to every single service visit thereafter, I've had a stellar experience. Stacy Samuel in particular is an AMAZING service rep!!! I will continue to recommend Walter's to all of my friends and colleagues. More
September 04, 2016
Stacy Samuel service adviser ar Walters Audi Riverside CA Ms. Stacy Samuel offers outstanding customer service and outstanding knowledge in her field . Always courteous and friendly. Timely and professional Ms. Stacy Samuel offers outstanding customer service and outstanding knowledge in her field . Always courteous and friendly. Timely and professional . David Le in sales was outstanding in assisting us in the purchase of a new vehicle. Both Stacy Samuel and David Le are highly recommended in service and sales. More
Other Employees Tagged: David Le
September 02, 2016
Great Service, Professional, Huge Value! I never get oil changes at the dealership because it's too darn expensive. Walter's Audi, however, really makes getting your car serviced a pleasant e I never get oil changes at the dealership because it's too darn expensive. Walter's Audi, however, really makes getting your car serviced a pleasant experience! They had "touchdown stations" and wifi available so I could do my work while waiting. I found huge value in the experience and look forward to seeing them on my next service interval. By the way, Stacy Samuel was awesome! More
August 17, 2016
Alex Ortiz comes to the top of my need. Alex is a perfect asset to the Walter's Audi dealer. A very kind person and willing to help. He is right on the top of my need. Thank you Alex. From Alex is a perfect asset to the Walter's Audi dealer. A very kind person and willing to help. He is right on the top of my need. Thank you Alex. From Ringgo, Deiby and Nova. More
Other Employees Tagged: Javier Juarez, Alex Ortiz
August 01, 2016
My recent experience. My recent experience with the service department and the sales department was excellent. I was greeted with kindness and given upmost respect and exp My recent experience with the service department and the sales department was excellent. I was greeted with kindness and given upmost respect and expertise throughout the car buying and service related experiences at Walter's Audi. More
Other Employees Tagged: Syed Ali, David Ranciglio
July 31, 2016
As always, the experience was great. We've been Walters Audi and Porsche customers for many years. On the Audi side we've worked with Stacy Samuel and have appreciated her casual, custome We've been Walters Audi and Porsche customers for many years. On the Audi side we've worked with Stacy Samuel and have appreciated her casual, customer centered style. This service experience was no different than our prior. The workmanship was excellent and Stacy kept us informed along the way. More

