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575 Reviews of Stacy Samuel
November 04, 2016
Excellent customer service & great communication I moved to a new area and the closest Audi dealership to me was Walters Audi in Riverside. I made an appointment for an oil change and the person over I moved to a new area and the closest Audi dealership to me was Walters Audi in Riverside. I made an appointment for an oil change and the person over the phone was extremely welcoming and helpful with scheduling a service appointment. Once I arrived I was greeted and acknowledged that someone would be with me shortly. Alex Ortiz and Stacy Samuel provided excellent customer service and communicated with me the whole time while my car was being serviced. Once my car was done, he asked if I had any questions and then walked to my car. He provided his business card for any future questions or concerns. I am very pleased with my experience and I have found my new Audi dealership. Thank you all for a great experience! More
by Marcome31
Other Employees Tagged: Alex Ortiz
October 28, 2016
Excellent Service Stacy Samuels always provides excellent and courteous service. Her knowledge of Audi is unserpassed and I always know that I can count on her to expla Stacy Samuels always provides excellent and courteous service. Her knowledge of Audi is unserpassed and I always know that I can count on her to explain the work that needs to be done in an understandable way. More
by Zoom zoom
October 28, 2016
Routine Service I would like to thank Stacy Samuel for all of your assistance with my recent routine car service. You made the whole process pleasant. Thanks you agai I would like to thank Stacy Samuel for all of your assistance with my recent routine car service. You made the whole process pleasant. Thanks you again!! More
by adp517
October 27, 2016
Awesome service center Outstanding service and excellent customer service at Walter's AUDI in Riverside. I was there in August for service to my wife's car, Allroad 2013 and Outstanding service and excellent customer service at Walter's AUDI in Riverside. I was there in August for service to my wife's car, Allroad 2013 and yesterday for 25K service to my Q3 I received help from both Javier Juarez and Stacy Samuel. I am sure the entire staff is performing at the same very high level. I am really satisfied with the service and the attention they gave me. It's always a pleasure to go to Walter's AUDI Angelo MESSA More
by AG62
Other Employees Tagged: Javier Juarez
October 22, 2016
Walters Audi Stacy Samuel and David Ortiz made the service pleasant and convient. Very professional and courteous. They took care of everyrhing in a short time and Stacy Samuel and David Ortiz made the service pleasant and convient. Very professional and courteous. They took care of everyrhing in a short time and got me in my way. More
by Hercpilot
Other Employees Tagged: Alex Ortiz
October 21, 2016
Great service and customer service I was running late for my appointment and I had recall work done and I also forgot to mention i needed a piece of a broken sun visor to be fixed and e I was running late for my appointment and I had recall work done and I also forgot to mention i needed a piece of a broken sun visor to be fixed and everything was fixed while I waited and had great customer service and service done with my Audi. My customer agent was Stacy and she took care of me and my vehicle beyond my expectation and will always come here to get service for my Audi. Great job! More
by Thomas
October 12, 2016
First time visit to Walter's Audi I was pleasantly surprised with my first-ever experience at Walter's Audi. My A6 3.0T Quattro was due for service yet I had procrastinated in calling I was pleasantly surprised with my first-ever experience at Walter's Audi. My A6 3.0T Quattro was due for service yet I had procrastinated in calling to make an appointment: I was pleased to get in on the morning I called. When I arrived, the service department was busy. My service advisor, Stacy Samuel, was busy assisting another customer so Ron jumped in to get me checked in. They arranged a shuttle to take me to the mall to kill time while my car was being serviced. Stacy kept me informed and immediately sent a shuttle to pick me up when my car was finished. The serivice department was still pretty busy when I was checking out yet Stacy made me feel like I was the only person there. I thoroughly appreciated the genuine friendly service and would absolulutley recommend this dealer! Thank you,, Stacy and Ron, for exceeding my expectations. More
by Timothy M.
Other Employees Tagged: Ron Frasier
October 07, 2016
Great experience ! Took my S3 in for the 5k service. Stacy Samuel was my advisor....what a warm and personable person. She introduced herself and saw that I was from Se Took my S3 in for the 5k service. Stacy Samuel was my advisor....what a warm and personable person. She introduced herself and saw that I was from Seattle (Seahawk shirt/cap) and we spoke several times as she would let me know the status of my car. The sales person that sold me the car (Cory) still remembered me as well, overall a very nice visit. More
by Sonh35
Other Employees Tagged: Cory Williams
September 30, 2016
Excellent Service! Excellent service, professionalism ,and friendliness! Always enjoy the staff here! The staff are always friendly and helpful, and work is quality. Hig Excellent service, professionalism ,and friendliness! Always enjoy the staff here! The staff are always friendly and helpful, and work is quality. Highly recommend using Walter's Audi! More
by JFY
Other Employees Tagged: Ron Frasier, Alex Ortiz
September 30, 2016
Great Help I have always worked with Stacy Samuels when I need service done to my Audi, Stacy and Walters Audi are the best they always treat me great and keep m I have always worked with Stacy Samuels when I need service done to my Audi, Stacy and Walters Audi are the best they always treat me great and keep me informed of what I need to do. Thank you Stacy and Walters Audi. More
by Hollysaudi
