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Stacy Hernandez

Overview Reviews (98) Inventory (155)

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Stacy Hernandez

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Stacy Hernandez

Service Customer Care Specialist

Andrew Toyota

1620 West Silver Spring Drive
Milwaukee, WI 53209

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4.9

98 Reviews

Overview Reviews (98) Inventory (155)

4.9

98 Reviews

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98 Reviews of Stacy Hernandez

December 26, 2024

Dealership Rating

Employee Rating

We have been buying from Andrew’s for over 25 years and have always gotten great service. We’ve leased and brought cars and have always been satisfied, have always gotten great service. We’ve leased and brought cars and have always been satisfied, More

by AJVBANK

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Willie Willett, Zeljko Blagic, John Endisch, A Few Of Our Toyota Certified Techs, John Ferrigno, Mike Schmidt, Cody Wagner, LINA SCHMOLDT

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Dec 26, 2024 -

Andrew Toyota responded

Thank you for your incredible loyalty over the past 25 years! We’re thrilled to hear that you’ve consistently had great service with us, whether leasing or purchasing vehicles. Your satisfaction is our top priority, and we truly appreciate your continued trust in Andrew’s. We look forward to helping you with your future vehicle needs!

December 23, 2024

Dealership Rating

Employee Rating

I like how they pay attention to small details and inspire confidence to driving a well serviced car. They tell you if there is something going on with your car and advise if it is urgent or not inspire confidence to driving a well serviced car. They tell you if there is something going on with your car and advise if it is urgent or not More

by ESTHERGANDARI2

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Ferrigno , Jennifer

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Dec 26, 2024 -

Andrew Toyota responded

Thank you for your thoughtful review! We’re so glad to hear that our attention to detail and transparent communication inspired confidence in your vehicle’s care. Keeping you informed about your car’s condition and helping prioritize what’s urgent is always our goal. We appreciate your trust and look forward to continuing to provide exceptional service!

December 10, 2024

Dealership Rating

Employee Rating

Efficient, honest & caring staff. Vehicle was ready when promised, text u proudp. Lovely waiting area. Vehicle was ready when promised, text u proudp. Lovely waiting area. More

by Melvat2

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: A Few Of Our Toyota Certified Techs

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Dec 11, 2024 -

Andrew Toyota responded

Thank you for your feedback! We're thrilled to hear that you had a positive experience with our efficient, honest, and caring staff. We're also glad you enjoyed our waiting area and that your vehicle was ready as promised. We truly appreciate your kind words and look forward to assisting you again in the future!

December 09, 2024

Dealership Rating

Employee Rating

Very professional Very clean Treat customers like family when above and beyond on my truck when above and beyond on my truck More

by mdnash22

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Willie Willett, Zeljko Blagic, John Endisch, A Few Of Our Toyota Certified Techs, John Ferrigno, Mike Schmidt, Cody Wagner, LINA SCHMOLDT

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Dec 10, 2024 -

Andrew Toyota responded

Thank you for sharing your experience! We’re glad to hear that you felt welcomed and well taken care of. It’s our goal to provide every customer with professional, efficient service and a personal touch. We look forward to assisting you again in the future!

November 28, 2024

Dealership Rating

Employee Rating

The service at Andrew Toyota is very good. They keep my car running smoothly. The service advisors all know what needs doing. They keep my car running smoothly. The service advisors all know what needs doing. More

by FWLANGER

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Willie Willett, Zeljko Blagic, John Endisch, A Few Of Our Toyota Certified Techs, John Ferrigno, Mike Schmidt, Cody Wagner, LINA SCHMOLDT

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Dec 02, 2024 -

Andrew Toyota responded

Thank you for your kind words! We’re so glad to hear our team is keeping your car running smoothly and that our service advisors are meeting your needs. We appreciate your trust in us!

November 18, 2024

Dealership Rating

Employee Rating

They always go over and beyond, and I thank you all for that! I recommend them to the highest. I had my car for a year and they gave me recommendations.They did service, and they have not failed me.Thank y that! I recommend them to the highest. I had my car for a year and they gave me recommendations.They did service, and they have not failed me.Thank you. More

by Wilbournu

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Willie Willett, Zeljko Blagic, John Endisch, A Few Of Our Toyota Certified Techs, John Ferrigno, Mike Schmidt, Cody Wagner, LINA SCHMOLDT

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Nov 19, 2024 -

Andrew Toyota responded

Hi, Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with us. We truly appreciate your trust and are grateful for your recommendation. We look forward to continuing to serve you!

November 02, 2024

Dealership Rating

Employee Rating

Great place everyone is always friendly honest always greeted with a smile and always taken care of. greeted with a smile and always taken care of. More

by TRAOWE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Nov 03, 2024 -

Andrew Toyota responded

Hi, Thank you for your kind words! We're glad to hear that you consistently have a positive experience at Andrew Toyota. We look forward to seeing you again soon!

October 03, 2024

Dealership Rating

Employee Rating

Good service department. Easy scheduling. All services covered the first two years. Friendly service agents Easy scheduling. All services covered the first two years. Friendly service agents More

by MLEITSCHUH

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Zeljko Blagic, John Endisch, A Few Of Our Toyota Certified Techs, John Ferrigno, LINA SCHMOLDT

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Oct 04, 2024 -

Andrew Toyota responded

Hi, Thank you for your feedback! We're pleased to hear that you had a positive experience with our service department and that our team was friendly and helpful. We appreciate your support!

September 06, 2024

Dealership Rating

Employee Rating

Best service department to deal with in the Milwaukee area! Easy to deal with and quick responses. area! Easy to deal with and quick responses. More

by BIGBOYSRN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Willie Willett, Allen Good, Zeljko Blagic, John Endisch, A Few Of Our Toyota Certified Techs, John Ferrigno, Mike Schmidt, Cody Wagner, LINA SCHMOLDT

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Sep 07, 2024 -

Andrew Toyota responded

Hi, Thank you for your feedback! We're pleased to hear you find our service department the best in the Milwaukee area. We appreciate your kind words and look forward to assisting you again!

September 02, 2024

Dealership Rating

Employee Rating

5 star service every time. Very informative and helpful. Also understanding to my needs and budget. Highly recommend. Very informative and helpful. Also understanding to my needs and budget. Highly recommend. More

by Gina Dandrow

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Ferrigno

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Sep 03, 2024 -

Andrew Toyota responded

Thank you, Gina! We’re thrilled to hear that you consistently receive 5-star service from us. It’s great to know that our team is both informative and attentive to your needs and budget. We appreciate your recommendation and look forward to serving you again!

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