Stacey Thornton

Bill, aka "Fuzz", did a great job helping me find the right vehicle for what I was shopping for. He did not pressure me into something I did not want or could afford. Great experience overall. right vehicle for what I was shopping for. He did not pressure me into something I did not want or could afford. Great experience overall. More

by rjm.info Verified Customer Verified Customer

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Service overall was bad. After talking to two service mgrs. It appears that no one communicates with anyone about what is going on. I was suppose to get an employee discount After talking to two service mgrs. It appears that no one communicates with anyone about what is going on. I was suppose to get an employee discount for GM. Since I did not have the authorization they needed, they apparently ran the discount but did not tell my sales rep or me. I am still comparing notes on that. The car had trash still in it. Had to clean it up when I got home. My sales person disappeared for serveral minutes leaving me sit at her desk. The finance person only asked how long I wanted to finance for. No other questions. left at the sales desk then came and said we are ready. I had to get him to include sales tax in the loan amount. He stated the payments would start on the 14th of the month and I had to call Ally to make any changes after the first payment was made. I think he had another way of doing it but failed to explain the process. Just insisted the 14th. I do not know who the mgr was that determined the trade in value but he walked off with the keys. Never introduced himself, Never said a word to me. Had to get the keys back to get my items from the car. Overall I would say the staff, with the exception of Stacey was very very rude and very unprofessional. Stacey was not rude but did not explain himself period. More

by TOMKENNEDY Verified Customer Verified Customer

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Both Matt and Stacey were a pleasure to work with! Matt was patient, knowledgeable and worked to get me the best deal! Stacey, was thorough in explaining the financial/maintenance options with me. I Matt was patient, knowledgeable and worked to get me the best deal! Stacey, was thorough in explaining the financial/maintenance options with me. I couldn't be happier! Thank you! More

by tmruffino64 Verified Customer Verified Customer

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I was extremely pleased with the entire process at Jim Butler Chevrolet,Jay was extremely helpful and knowledgeable and Stacey in the finance department was great to work with! I would absolutely recommen Butler Chevrolet,Jay was extremely helpful and knowledgeable and Stacey in the finance department was great to work with! I would absolutely recommend All of the above mentioned people and the dealership itself to anyone I know that is looking to purchase a vehicle and I actually already have quite a few times now! More

by JBORGELT83 Verified Customer Verified Customer

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Bryan Palmer and Stacey Thornton were wonderful to work with--very thorough, responsive and engaged in making sure my goals were met. I am still waiting on the business department to endorse the check prop with--very thorough, responsive and engaged in making sure my goals were met. I am still waiting on the business department to endorse the check properly so that my loan paperwork with the bank can be completed. More

by AMANDA BRITAIN Verified Customer Verified Customer

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I was very pleased the sales staff in the quick location of a new Tahoe. They were quite knowledgeable and eager to help in any way. of a new Tahoe. They were quite knowledgeable and eager to help in any way. More

by slic325 Verified Customer Verified Customer

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No pressure. They just wanted to get me the car that I wanted. Fantastic service! They just wanted to get me the car that I wanted. Fantastic service! More

by jstigall78 Verified Customer Verified Customer

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It’s not your service is the person now that I had to deal with in order to get satisfied service deal with in order to get satisfied service More

by ACSTL57 Verified Customer Verified Customer

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Justin and Stacey did a great job. Drove three hours from Kentucky and everything was in order and just like they said it would be. Drove three hours from Kentucky and everything was in order and just like they said it would be. More

by scottda80 Verified Customer Verified Customer

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Very nice people and dealership to work with, wouldn’t hesitate to refer family and friends. hesitate to refer family and friends. More

by alex.haegele Verified Customer Verified Customer

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