Spencer Widmeyer | Page 5

Sales managers are rude We purchased and love our 2020Santa Fe. Unfortunately we will never deal with a dealership owned and operated by Chris nor work with sales managers J We purchased and love our 2020Santa Fe. Unfortunately we will never deal with a dealership owned and operated by Chris nor work with sales managers Joey or Spencer. The owner and sales managers are rude and obnoxious. We were assured by Spencer he Would work with the dealership on an issue that remained (although we had signed the purchase contract) before we came back to pick the car up, which was still in transit. TO NO AVAIL. Not only did he refuse to honor his prior statement, while we were there he went to the owner and returned with a flat out NO. Joey, Spencer’s boss stepped in and became even more rude and loud and said we owned the car and they had no interest in resolving the issue. Joey continued with, you signed the contract. If you don’t want the car, you will end up losing your down payment and if I have to take you to court I will and will ruin your credit. All the while, Chris, the owner, sat behind the counter, listening but unwilling to come out and say anything at all to us. Bottom line, the vehicle is great, but the dealership will never receive our business when it comes to acquiring another car. More

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The Best Ever I had stopped by hyundai a few months ago and briefly talked with Jenny. Told her I was just looking and getting some ideas. Jenny treated me as if I I had stopped by hyundai a few months ago and briefly talked with Jenny. Told her I was just looking and getting some ideas. Jenny treated me as if I was going to buy. She showed me around and I told her thank you very much for her time and told her when I was ready I would call her. I called her a few months later to make sure she was going to be in and when I got there Jenny met me right outside the doors with open arms. I was a bit set back (shocked) but returned the hug. I can honestly say I did not know her at that time. From that moment on I felt like I was dreaming. Seriously. Everyone treated me with such respect and didn’t make me feel like I lost my dignity when I left there. I couldn’t of ask for a better experience. When everything was said and done Jenny sat with me and we just talked for a long while. I believe I made a friend at that time. The manager come by and hugged me and shook my hand and said congratulations. I was so overwhelmed with the way everyone treated me. I would recommend this dealer Roseville Hyundai to anyone. This is aging myself but at one point during this time the thought went through my mind. (Am I on candid camera). LOL. That’s how unbelievable this visit felt. I have to mention Patrick and the finance manager. What wonderful people. Jenny is a high energy personable young lady and I would recommend asking for her when you go in. No pressures at all from anyone. Love Roseville Hyundai. More

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Terrible experience salesman banged table and ripped papers I visited this dealership 26th NOV, I hope nobody has to go through such unpleasant experience, the salesman banged table in middle of discussion and I visited this dealership 26th NOV, I hope nobody has to go through such unpleasant experience, the salesman banged table in middle of discussion and tore down my notes of payment calculations I was holding on table. Nobody ever apologized to the date and I saw one of the managers there justifying behavior by argument that I have ben here for 2 hours what am I trying to achieve? so manager Joey thinks that 2 hours is long enough time to justify frustration ? there was other manager Spencer however tried cool down situation appeared to be proffessional but I had made mind to walk away because my kids started crying ! Yes I was there for 2 hours only because I reached early and waiting for family to arrive after I liked vehicle. originally I visited for electric car and later decided to buy SUV. I will advice people to stay away !. More

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They gave me a deal on a hard-to-find Kona! On April 25th, 2018 we purchased a new Kona Limited front-wheel drive, red with black leather and the turbo engine with the 7-speed DCT transmission. On April 25th, 2018 we purchased a new Kona Limited front-wheel drive, red with black leather and the turbo engine with the 7-speed DCT transmission. This is a new model and few dealers have all the engine-transm combinationswith all the different colors. Before settling on the Kona I e-mailed five different dealers in the Sacramento, CA area, and the offers kept coming. The best quote came from Roseville Hyundai, at $ 24,000. I printed the manager's e mail (his name is Spencer Widmeyer) and just gave it to the sales associate as we walked in. His name is Ivan Contreras, super nice young man, highly recommended. They did honor the price without a single hiccup. The MSRP with floor mats and destination was $ 25,805. We paid the 24,000, and with the sales tax and DMV fees our out the door price came to $ 26,301. That is a $ 1,800 discount from the MSRP. No finance charges, it was a cash deal. The Roseville Hyundai dealership accepted a personal check from us, even after I offered to get a cashier's check; they said don't bother. What a great place to get a new car. We reset the trip computer before we left the dealership. It was an 83-mile trip back to Paradise. Coming home, some freeway and fast secondary roads, no traffic, speeds from 45-70 mph, the average mpg was shown 38.1 on the computer. As we got closer to home and began climbing the mountain, our average dropped to 36 mpg. I figure the real number must be closer to 33-34, but even that is a great number. The Kona turbo is a real blast to drive. Acceleration is about the same as our 2015 Santa Fe Sport turbo, but the steering, handling, overall resonsiveness and the small, nimble nature of the Kona was a pure joy. The only car I ever liked even more was the VW GTI we had in 2007. I think the GTI is the only competitor to the Kona in that price range. The Kona will do for Hyundai what the Soul did for Kia: fill the cash registers. Mike Gordon, Paradise CA 95969 More

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Buyer horrible god for saken vicious people that I would never put myself through. I've never been so mislead and lied to in my life horrible god for saken vicious people that I would never put myself through. I've never been so mislead and lied to in my life More

by mandyldrp Verified Customer Verified Customer

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good buying the car was a breeze, Answering this survey was a pain. I talked with the finance group this morning and they were very good at answering ques buying the car was a breeze, Answering this survey was a pain. I talked with the finance group this morning and they were very good at answering questions and took care of my concerns. More

by rescuedleg Verified Customer Verified Customer

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2017 Hyundai Lease Everything was acceptable, with a number of issues still pending relative to items such as running boards and roof rack nthat still need installing. Everything was acceptable, with a number of issues still pending relative to items such as running boards and roof rack nthat still need installing. Upon delivery, windows were so dirty that hard to see through when facing sun. On delivery tape was still covering chrome strip on back side windows [I pointed out]. More

by Grinsell Verified Customer Verified Customer

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My new Hyundai Santa Fe Sport I am extremely impressed with the Sales Consultant, Rob Parish's knowledge of the Santa Fe Sport I purchased at Hyundai of Roseville. Rob's profession I am extremely impressed with the Sales Consultant, Rob Parish's knowledge of the Santa Fe Sport I purchased at Hyundai of Roseville. Rob's professional and courteous service was refreshing and pleasureabl. I definitely recommend to anyone interested in Hyundai, to go see Rob at Roseville Hyundai. More

by b.hawkins23 Verified Customer Verified Customer

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Excellent Salesmanship Our sales representative (Josip Petricevic) was the most knowledgeable and professional sales person that we have had the privilege of working with. Our sales representative (Josip Petricevic) was the most knowledgeable and professional sales person that we have had the privilege of working with. He provided us with a world of information on our new vehicle. We will highly recommend him to our family and friends. Thank you for the excellent service. More

by jimeckman Verified Customer Verified Customer

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Fair deal Had to bargain, but always expect that. Over all friendly, and in the end, feel I got a good deal. Car is everything I asked for, and they even brough Had to bargain, but always expect that. Over all friendly, and in the end, feel I got a good deal. Car is everything I asked for, and they even brought it to my door, because I didn't have a ride. Dealt with Spencer on the phone and at the place. He kept to his word on pricing, and didn't try and pressure me in the least. More

by eternalbeat Verified Customer Verified Customer

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