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Spencer Berty
Spencer Berty at Acura by Executive
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Spencer Berty

Service Advisor

Acura by Executive

527 Washington Ave
North Haven, CT 06473

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5.0
11 Reviews

Born and raised in the New Haven area. Been in the dealership service industry for 6 years. When I'm not at work I like to golf, hike, and root for the Philadelphia Eagles!

Dealership Experience

5 mos

Industry Experience

5 yrs, 8 mos

Specialties & Trainings

6 Years of dealership experience

5.0

11 Reviews

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11 Reviews of Spencer Berty

March 13, 2025

Dealership Rating
Employee Rating

Every one was helpful and friendly, made my experience a great one. The service rep, took time to take me trough the process More

by Ishmael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Heath, John Nguyen

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March 06, 2025

Dealership Rating
Employee Rating

Their customer service is wonderful. The communication between the Service Department and the customer is excellent. They didn't just let you sit there , they kept you updated on what w More

by srmoore823
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 06, 2025

Acura by Executive responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 05, 2025

Dealership Rating
Employee Rating

Appreciated the timely and detailed communication, including the in-depth video explaining my car’s evaluation and service recommendation. More

by lisavar24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Heath, John Nguyen , Paul who helped schedule appt

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Mar 05, 2025

Acura by Executive responded

Lisa, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Acura by Executive!

February 26, 2025

Dealership Rating
Employee Rating

Acura by Executive staff is a great group They are all focused on customer satisfaction More

by JCECARELLI
Recommend Dealer
Yes

Other Employees Tagged: Spencer Berty

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Feb 26, 2025

Acura by Executive responded

Thanks for sharing your thoughts about your experience with Acura by Executive. We appreciate your business and hope to see you again soon!

February 18, 2025

Dealership Rating
Employee Rating

Everything went very smoothly. The services performed were all clearly explained to me and waiting inside was comfortable. More

by ben.thorpe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 18, 2025

Acura by Executive responded

Thank you for your business and this review, Ben. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future.

February 09, 2025

Dealership Rating
Employee Rating

Recall done as recommended. When And engine was taken apart. Discovered oil.leak covered.under warantee. Since engine was disassembled, did timing belt. Happy with service. Mike More

by Unknown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Heath, John Nguyen

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Feb 09, 2025

Acura by Executive responded

Thank you for choosing Acura by Executive. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 04, 2025

Dealership Rating
Employee Rating

We are very happy working with this dealership. Ands have leased many cars with them. More

by SWHOROWITZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Heath, John Nguyen

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Feb 05, 2025

Acura by Executive responded

Thanks for sharing your thoughts about your experience with Acura by Executive. We appreciate your business and hope to see you again soon!

February 03, 2025

Dealership Rating
Employee Rating

Friendly, and trustworthy, staff that makes doing business easy. I recommend this dealership to all. More

by NEAGLEROB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Heath, John Nguyen

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Feb 04, 2025

Acura by Executive responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura by Executive.

January 23, 2025

Dealership Rating
Employee Rating

Ready when we arrived for appointment. We were met by a friendly, attentive and smart person who suggested a great breakfast joint nearby. More

by DaveB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Heath, John Nguyen

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Jan 24, 2025

Acura by Executive responded

Thank you for your business and this review, Dave. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 15, 2025

Dealership Rating
Employee Rating

Pleased with my first service. I left the Milford Acura location bc I was displeased with them. More

by KIMSNEDEKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Heath, John Nguyen

Report | Print
Jan 15, 2025

Acura by Executive responded

Thank you for taking the time to share your feedback with us, Kim. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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