Dealership Experience
17 yrs, 10 mos
Languages Spoken
English
Samoan
18 Reviews
Write a Review18 Reviews of Sivia Sasa
December 25, 2022
I would recommend this dealership with my co-international nurses. I am new here in Austin and I have no idea how to buy a car. The help that Mac Haik gave me during my visit was prime, I kno co-international nurses. I am new here in Austin and I have no idea how to buy a car. The help that Mac Haik gave me during my visit was prime, I know how to turn on the engine of my car but that's about it. Sully explained all features of my Ford Maverick which Charity secured for me. It took me long while to find this car. Most dealership doesn't have this car available on the lot due high demand. Olga, Mr. Saza and Mr Lynn were accommodating made sure that I am provided the best assistance. I'm very grateful I have Mac Haik as my first dealership. More
Other Employees Tagged: Creighton Lynn, Olga Espinosa , Sully Garced, Charity Owens
August 17, 2022
High quality work. I always use this place. There is no place I trust more. I always use this place. There is no place I trust more. More
Other Employees Tagged: Shay Piel, James Main
January 12, 2022
Manager Sivia was a pleasure to deal with. Straightforward, no bull. Jeremy showed me the car and the paperwork was quick and easy. I was skeptical at first but they put me right at ease. I Straightforward, no bull. Jeremy showed me the car and the paperwork was quick and easy. I was skeptical at first but they put me right at ease. I would definitely recommend seeking these two gentlemen out for your next car purchase. More
Other Employees Tagged: Jeremy Green
July 03, 2021
Edward was amazing to work with, I’m glad he works there, definitely a great dealership I wouldn’t go anywhere else, I love the car. definitely a great dealership I wouldn’t go anywhere else, I love the car. More
Other Employees Tagged: Marshall Benavides, Eric Walker , Edgar Cruz, Shaun Mulligan, Charity Owens, Blake Ricketts, Tobi Schneider, Jared Zamora, Bryan Zekan, Edward
July 24, 2020
Fantastic Everyone was very helpful and the service to my Lincoln was excellent. Robert was the absolute best rep I have had there. I just moved here from NYC a Everyone was very helpful and the service to my Lincoln was excellent. Robert was the absolute best rep I have had there. I just moved here from NYC and the service here is as good and maybe better. More
July 22, 2020
Poor Customer Service I set up an appointment on the web in Mid June with the earliest available appointment in mid July. I got no additional confirmation other than the w I set up an appointment on the web in Mid June with the earliest available appointment in mid July. I got no additional confirmation other than the web confirmation that I printed out. When arriving on the day and the correct time, I was told they had no record of my appointment. When I showed the very disinterested person the printout he responded "Oh you made the appointment on the web. That never works" So he said I should call and make an appointment over the phone. Not a "well lets see if we can squeeze you in or anything" Not an apology...nothing. I also had scheduled a oil change and state inspection. He said I could go to the fast lane and get that done. The "FAST LANE" took 2.5 hours. VERY FAST. I will never buy a car there again...Because of the "Service" More
Other Employees Tagged: All had masks on so no idea who it was.
May 19, 2020
Excellent staff! Quick and courteous! Described exactly what i wanted and had it ready within minutes! Definitely returning for my next vehicle! Very happy customer what i wanted and had it ready within minutes! Definitely returning for my next vehicle! Very happy customer More
Other Employees Tagged: Creighton Lynn, Dustin Clarkson, Duane Harris , Scott Tell, Charlie Tisdale
April 24, 2020
The store was neat and the sales and finance people were very helpful and informative. The sales price of the truck I bought was amazing. Thank you very helpful and informative. The sales price of the truck I bought was amazing. Thank you More
Other Employees Tagged: Dustin Clarkson , Shannon Mabry, Isaac O'Bannan
April 01, 2020
Sivia Sasa, Art Espinosa, Rene, and Dustin made it easy These guys gave me no pressure whatsoever. My lease was nearing the end and I went to turn it in. They did not push me to lease or buy another one. wh These guys gave me no pressure whatsoever. My lease was nearing the end and I went to turn it in. They did not push me to lease or buy another one. when I asked what they would do with my car, they said I could buy it if I wanted to and thats what I did. Financed the remainder since my MKX was a great vehicle. More
Other Employees Tagged: Marshall Benavides, Rene Chavira, Creighton Lynn, Dustin Clarkson, Duane Harris , Dillon Aviles, Jeremy Green, Jose Ocampo, Charlie Tisdale
March 11, 2020
Second time, with 2 separate Lincoln MKX models that I’ve requested navigation updates and been unable to get them. I realize most of issue is with Lincoln, but I don’t appreciate being treated like a doofus requested navigation updates and been unable to get them. I realize most of issue is with Lincoln, but I don’t appreciate being treated like a doofus because I am a woman. And why should service take 2 days leaving this active single person without a vehicle because there are no loaners. Unacceptable. Did not work Witt any of below listed people—-it was SERVICE More
Other Employees Tagged: Duane Harris , Clark Allen, Dillon Aviles