Shelly Jackowski

Shelly is excellent Very friendly and knowledgeable! Very courteous and professional. Service was great! Highly recommend to e, Very courteous and professional. Service was great! Highly recommend to e, More

by Archie Banks Verified Customer Verified Customer

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It is a positive experience. I like the Norm Reeves dealerships. I have always felt taken care of. I like the Norm Reeves dealerships. I have always felt taken care of. More

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I take my car to Norm Revees for service, it used to be with Justin but he got promoted now Shelly Jackowski is who I go to, she is really good too both have great customer service and are very attentive a with Justin but he got promoted now Shelly Jackowski is who I go to, she is really good too both have great customer service and are very attentive and care for the customer. More

by m.serrata Verified Customer Verified Customer

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Shelly is always a great resource and is a true professional. Always a pleasure to work with professional. Always a pleasure to work with More

by tstaats Verified Customer Verified Customer

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I’ve been using Shelly as my service advisor for 22 years, through three vehicles and she is fabulous. on this last visit I was speaking to other people who agree. When she went to Rockwall, I followe years, through three vehicles and she is fabulous. on this last visit I was speaking to other people who agree. When she went to Rockwall, I followed her and then followed her back. More

by scdallas Verified Customer Verified Customer

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Shelly is always great. She takes time To explain the details of the service before it begins. If there are any changes, she lets me know. She is the reason I use this deal She takes time To explain the details of the service before it begins. If there are any changes, she lets me know. She is the reason I use this dealership. More

by tef66 Verified Customer Verified Customer

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Shelly is a top notch service employee. She always does exactly what was promised and gets it done quickly. She always does exactly what was promised and gets it done quickly. More

by dmd0 Verified Customer Verified Customer

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The wait times for service has got worse everytime I come in. I was there for almost 4.5 hours and my service should have taken 1.5 hours. You need more loaner cars. If this continues I will have to find ano in. I was there for almost 4.5 hours and my service should have taken 1.5 hours. You need more loaner cars. If this continues I will have to find another dealership. More

by Chris Barnes Verified Customer Verified Customer

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The place is always clean. It has excellent service and very nice and attentive employees, It has excellent service and very nice and attentive employees, More

by Toyota Verified Customer Verified Customer

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Bought my RAV from this place twelve years ago and have had it serviced here every time. I love Shelly, and judging by the crowd around her Monday morning, everyone else loves her, too. had it serviced here every time. I love Shelly, and judging by the crowd around her Monday morning, everyone else loves her, too. More

by mewatley Verified Customer Verified Customer

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