Shelley Barr

Salesperson did not disclose a problem with the car during test drive. The issue was hidden from me on purpose. I wouldn't have bought the car if I knew the issue. Management didn't respond to me and during test drive. The issue was hidden from me on purpose. I wouldn't have bought the car if I knew the issue. Management didn't respond to me and the salesperson said they wouldn't fix the issue because the car was old. I expected more from a reputable dealership. More

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Came here to weigh my options and left satisfied. Quick, easy, and worth it. Thanks to the entire team and especially Cesar for personally taking care of me. Got out of 2011 into a 2021. Quick, easy, and worth it. Thanks to the entire team and especially Cesar for personally taking care of me. Got out of 2011 into a 2021. More

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Shelley was wonderful very easy to work with and very sweet. Mike A and Mike O were excellent and the finance of my new 2025 Mustang. sweet. Mike A and Mike O were excellent and the finance of my new 2025 Mustang. More

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The salesperson and service advisors were fabulous. They were very accommodating and professional. My experience was top notch. Thank you. They were very accommodating and professional. My experience was top notch. Thank you. More

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Shelley Barr is the very best sakes person I have ever gone too. I have purchased 3 vehicles from her!! gone too. I have purchased 3 vehicles from her!! More

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In our years of interacting with this dealership from the customers perspective, there is another one of your long standing employees, Shelley Barr who consistently exhibits a work ethic commensurate with th customers perspective, there is another one of your long standing employees, Shelley Barr who consistently exhibits a work ethic commensurate with this corporations mission statement. She continually goes above and beyond in not only providing service expertise to individualize the customers needs, but also thinks out of the box with problem solving and has the goal to meet the customers satisfaction level. Her communication skills combined with her level of professionalism and compassion illustrates her level of professional integrity. She remains flexible, hard working and helps the customer feel that her goal is to satisfy their concerns. In my career with Joint Commission, Shelley’s’ ongoing performance would be flagged as a team member we would recommend to mentor and train new employees. Your Administrative and Corporate offices should feel proud that they have Shelley on board who overall exhibits strong work ethic values. Indeed, it makes sense then, that she has been a loyal team member with Arlington Heights Buick for almost 30 years. More

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Very good service and great customer service , Nice people always have great service, thank you people always have great service, thank you More

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Love this dealership! Shelley is always very helpful and goes way and beyond.for her customers. Not pushy at all and very honest. This is why I love this dealership. Shelley is always very helpful and goes way and beyond.for her customers. Not pushy at all and very honest. This is why I love this dealership. More

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This dealership really values the customer’s needs through being trustworthy, communicative and very thorough during the car buying process. We purchased our vehicle from out of state and they made th through being trustworthy, communicative and very thorough during the car buying process. We purchased our vehicle from out of state and they made the process extremely efficient. Shelley Barr deserves 10 stars as she exceeded our car-buying expectations. She went out of her way to ensure our car met extended warranty standards. She was extremely thorough and responsive during the entire car-buying process. Please use Shelley for your next car purchase! More

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Shelkey Barr os the Very Best at everything! She deserves 10 stars for sure!! Amazing experience! She deserves 10 stars for sure!! Amazing experience! More

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