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Sheldon Ahlo
Sheldon Ahlo at Honolulu GMC Cadillac
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Sheldon Ahlo

Parts Manager

Honolulu GMC Cadillac

2945 N Nimitz Hwy
Honolulu, HI 96819

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4.5
29 Reviews
4.5

29 Reviews

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29 Reviews of Sheldon Ahlo

January 31, 2025

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Employee Rating

THEY DON'T CARE ABOUT ME AND MY LIFE BECAUSE THEY DON'T WON'T TO HELP ME WITH MONTH PAYMENT FOR MY CAR AND MY FATHER AND HIS FATHER LOVE GMC CADILLAC AND MOR I WON'T MY ESCALATE BACK. More

by DAVID.TATAIPU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Herman Teves, Jr., Kalai Mukawa, Juanita Ocampo, Jeff Lee, Theresa Karas, Jeff Huang, Eric Cheigh

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Jan 31, 2025

Honolulu GMC Cadillac responded

David, Over the last 6 months we have attempted to accommodate you with payment options for your outstanding service bill. Your vehicle is ready for pick up. Please visit the dealership to pay your balance and pick up your vehicle. Honolulu Cadillac

January 27, 2025

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Employee Rating

Got me in and out without any issues. Came in for a recall and car runs smooth. More

by AKMSFRA
Recommend Dealer
Yes

Other Employees Tagged: Herman Teves, Jr., Kalai Mukawa, Jeff Lee, Theresa Karas, Jenn Turner, Jeff Huang, Dante Jovenal, Nick Nakama, Andrew Morey

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Jan 27, 2025

Honolulu GMC Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

October 17, 2024

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Employee Rating

Awesome service department. Took care of my vehicles needs when I needed it most. Took longer than expected but they got it done. More

by KKC1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Herman Teves, Jr., Kalai Mukawa, Juanita Ocampo, Jeff Lee, Theresa Karas, Jeff Huang, Eric Cheigh

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Oct 18, 2024

Honolulu GMC Cadillac responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honolulu GMC Cadillac! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

September 18, 2024

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Honolulu GMC Cadillac service department is the BEST. My experience has always been great. I appreciate the hard work that Micah, Liana, and Luis do, as well as everyone else that works there. Thank you More

by Christina Siamani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Herman Teves, Jr., Kalai Mukawa, Juanita Ocampo, Jeff Lee, Theresa Karas, Jeff Huang, Eric Cheigh

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Sep 19, 2024

Honolulu GMC Cadillac responded

Thank you so much, Christina, for your excellent review! We are so glad that Micah and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Honolulu GMC Cadillac to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

June 27, 2024

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Honolulu Buick GMC Cadillac,🔧 is always there for Their customers Needs to help and assist you Any way they can,which is Priceless!!! PERIOD!🙏🏾 More

by Donald Taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Herman Teves, Jr., Kalai Mukawa, Juanita Ocampo, Jeff Lee, Theresa Karas, Jeff Huang, Eric Cheigh

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Jun 28, 2024

Honolulu GMC Cadillac responded

Thank you, Donald, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

Jun 28, 2024

Honolulu GMC Cadillac responded

Donald, thank you for highlighting the dedication of our team at Honolulu Buick GMC Cadillac! We're always here to assist in any way we can. See you again soon!

May 21, 2024

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Employee Rating

The customer service and the convenience of the service department is really good. Great people to work with and communication is always good. More

by KAITO.MURANAKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Huang

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May 28, 2024

Honolulu GMC Cadillac responded

Thank you, Kaito, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can further assist. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

May 02, 2024

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Employee Rating

Svc was fast, appreciated the customer svc. recommendation was provided and contacted after completion. Awesome Job! More

by IEROMEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Herman Teves, Jr., Juanita Ocampo, Theresa Karas, Jenn Turner, Jeff Huang

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May 03, 2024

Honolulu GMC Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honolulu Buick GMC , we look forward to having you as a valued customer for many years to come! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

November 16, 2023

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Employee Rating

Great place to do business they were very attentive to my needs and good follow up. More

by Puanna305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Herman Teves, Jr. , Thomas Pokorny, Luis service writer.

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Nov 16, 2023

Honolulu GMC Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honolulu Buick GMC , we look forward to having you as a valued customer for many years to come! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

March 31, 2023

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Employee Rating

Good job! Only thing is they cannot be reached by phone. Only texting works. My car was done quickly and even washed! More

by ToTo Waterhouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Huang

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Mar 31, 2023

Honolulu GMC Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honolulu Buick GMC , we look forward to having you as one of our valued customers for many more years to come! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

March 19, 2023

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Employee Rating

Dante wasn’t sales person and he was very knowledgeable about the 2023 Cadillac ct6 More

by RANDALL.MOUDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Theresa Karas , Kara Demello

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Mar 20, 2023

Honolulu GMC Cadillac responded

Thanks for sharing about your experience with Honolulu Buick GMC . We appreciate your business and hope to see you again soon! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

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