Shelby Krug
Shelby Krug at Lou Sobh Honda

Shelby Krug

Internet Sales Representative

Lou Sobh Honda

1105 Buford Rd
Cumming, GA 30041

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4.9
129 Reviews

Dealership Experience

3 yrs, 2 mos

Industry Experience

6 yrs, 7 mos

4.9

129 Reviews

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129 Reviews of Shelby Krug

August 14, 2025

Dealership Rating
Employee Rating

It was a good time with dealerships for purchase the car. And the team really guided me well More

by mohanrajshanmugam08
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Nasser, Shelby Anderson

Aug 14, 2025

Lou Sobh Honda responded

Thank you! We’re glad you had a great experience and that our team could guide you through the process. Enjoy your new car!

August 12, 2025

Dealership Rating
Employee Rating

I dealt mostly with Shelby Krug with the purchase of my 2025 Ridgeline and she was a delight to work with during the whole process . nick and Jamin were equally helpful. More

by mlb9949
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 12, 2025

Lou Sobh Honda responded

Thank you for sharing your experience! We’re glad Shelby made your Ridgeline purchase a delight and that Nick and Jamin were equally helpful. We appreciate your kind words and your business!

August 01, 2025

Dealership Rating
Employee Rating

We had a great experience with Shelby and the Lou Sobh Honda team. We were quoted a price, and they stuck by it. They got the minor touch up done, and we picked up the vehicle with no issues/problems. More

by rbrown406
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Fabec

Aug 04, 2025

Lou Sobh Honda responded

Thank you for the great feedback! We're happy to hear Shelby and the team provided a smooth, honest experience. Enjoy your vehicle!

July 15, 2025

Dealership Rating
Employee Rating

This was one of the best car buying experiences we have had. Everyone was very nice and there was no pressure. We felt very much at ease throughout the process. More

by thefoleys.robert
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 15, 2025

Lou Sobh Honda responded

Thank you so much for the kind words! We're thrilled to hear you had such a positive and comfortable experience. Enjoy your new vehicle, and please don’t hesitate to reach out if you need anything!

July 08, 2025

Dealership Rating
Employee Rating

It seemed very clean and professional and the people were nice. We were able to do what we wanted quickly. More

by frankdorman
Recommend Dealer
Yes
Jul 08, 2025

Lou Sobh Honda responded

Thank you! We're glad you had a smooth and efficient experience with our friendly team. We appreciate your visit and hope to see you again!

June 22, 2025

Dealership Rating
Employee Rating

The process was long and Shelby represented the dealership well. The sales manager was inflexible at certain points. I think the fact that I had to point out that the two front tires needed replaci More

by Will_DBAUL0712
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Fabec

Jun 23, 2025

Lou Sobh Honda responded

Thank you for your honest feedback. We're glad to hear Shelby provided you with strong representation and support throughout the process. We regret that your experience with the sales manager didn’t meet your expectations, particularly regarding the tire concerns. Your input is important, and we’ll use it to improve how we handle similar situations in the future. If you’d like to discuss this further, please feel free to reach out—we’re here to help.

June 17, 2025

Dealership Rating
Employee Rating

All parties were very knowledgeable, professional, and courteous. We had an excellent experience and would highly recommend them. More

by david.morris0
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jamin Workmaster, Jason Boland

Jun 17, 2025

Lou Sobh Honda responded

Thank you for the kind words! We’re so glad to hear you had an excellent experience with our team. Your recommendation means a lot to us!

June 04, 2025

Dealership Rating
Employee Rating

This dealership made the process very quick and easy. Everyone was helpful and made the process fast. More

by delaney.jackson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Boland

Jun 04, 2025

Lou Sobh Honda responded

Thank you for the great feedback! We're glad our team made the process quick, easy, and efficient. We appreciate your business and hope you enjoy your new vehicle!

June 04, 2025

Dealership Rating
Employee Rating

Disappointed that 2 different tires and tread depth mounted on car and small chip in windshield More

by dgmountainsofcolorado
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Staehling

Jun 04, 2025

Lou Sobh Honda responded

Thank you for your feedback. We're sorry to hear about your concerns regarding the tires and windshield. This is not the experience we aim to provide. Please reach out to our team directly so we can make this right and address the issue promptly. Service Director: David Wikle (678)-679-7278

May 22, 2025

Dealership Rating
Employee Rating

Professional and friendly sales staff. Took their time to explain any questions that I had. More

by circles
Recommend Dealer
Yes

Other Employees Tagged: Andrew Fabec

May 26, 2025

Lou Sobh Honda responded

Thank you for the kind review! We're glad our team could help and make your experience a great one at Lou Sobh Honda!

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