Shelby Bishop
Shelby Bishop at Greenway Kia East
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Shelby Bishop

service advisor

Greenway Kia East

8701 E Colonial Dr
Orlando, FL 32817

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4.5
152 Reviews
4.5

152 Reviews

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152 Reviews of Shelby Bishop

November 01, 2024

Dealership Rating
Employee Rating

Shelby was excellent. She was professional and pleasant. She kept me informed on the progress of my car and explained everything that was done at the end. More

by TTUCKER1109
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Nov 01, 2024

Greenway Kia East responded

We're delighted to hear that Shelby provided you with excellent service at Greenway Kia East! Keeping our customers informed and ensuring a pleasant experience is what we strive for. Thank you for sharing your feedback!

November 01, 2024

Dealership Rating
Employee Rating

We have had the worst experience with Kia greenway East. They wrongly fixed our car, crashed our car in the process of fixing it, and the customer service has been horrible, especially with the people up fr More

by BLAKEMASON2686
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 02, 2024

Greenway Kia East responded

We apologize for any inconvenience you experienced. We would appreciate the opportunity to discuss this one-on-one so we can try to resolve this. Please contact us directly and we will do our best to address the issue.

October 30, 2024

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Employee Rating

Very professional and for my first time getting my car worked on. I felt like I was important More

by constancefasano
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Oct 31, 2024

Greenway Kia East responded

Thank you for trusting Greenway Kia East with your car! We're glad your first service went smoothly and hope to see you next time!

October 25, 2024

Dealership Rating
Employee Rating

Great service. Quick turnaround. Thanks for your help in a major warranty repair. Works great More

by PSNOTARYSERVICE
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Oct 25, 2024

Greenway Kia East responded

We really appreciate you taking the time to leave Greenway Kia East this awesome review, thank you!

October 23, 2024

Dealership Rating
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the service was exceptional fast, less than 1 hour wait time service advisor kept me informed throughout service call More

by CASSANDRATURNER
Service Price Transparency
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Recommend Dealer
Yes
Oct 24, 2024

Greenway Kia East responded

Cassandra, we're delighted to hear that our team at Greenway Kia East provided you with exceptional and efficient service. Thank you for sharing your experience!

October 22, 2024

Dealership Rating
Employee Rating

Been with them for about 2 years now and have been happy with the experience and the service More

by GREGMEYER12
Service Price Transparency
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Recommend Dealer
Yes
Oct 22, 2024

Greenway Kia East responded

We appreciate your ongoing business and your review! Thanks from the Greenway Kia East Team, Greg!

October 19, 2024

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Employee Rating

Great service and communication comfortable waiting area will be back for service when needed highly recommend More

by SASCHULTZ10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gina Carpio

Oct 21, 2024

Greenway Kia East responded

Thank you for the glowing review! We're delighted to hear that our service and waiting area met your expectations at Greenway Kia East. We look forward to welcoming you back whenever you need us!

October 17, 2024

Dealership Rating
Employee Rating

The sales people do whatever they can to make you feel like they’ll treat you right but they are usually lying the best thing you can do is to just avoid the sales if you can and just stick to the service More

by TRISTANK981486
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Alejo, Fiyin Adeyeye

Oct 17, 2024

Greenway Kia East responded

We take customer feedback very seriously, and we are disappointed to learn that your visit was not up to our usual standards. Please reach out to us directly so we can try to help. Thank you.

October 17, 2024

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Employee Rating

Great service as always. I have purchased 4 vehicles from this dealership and I've always had my vehicles serviced here. More

by GABEIGLESIAS
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Oct 17, 2024

Greenway Kia East responded

Thank you for your continued trust in Greenway Kia East! We're delighted to hear that our service has consistently met your expectations. Looking forward to assisting with any future needs!

October 11, 2024

Dealership Rating
Employee Rating

Shelby was extremely helpful with our tire problem. She got us in immediately and had it repaired in less than 30 minutes. The beauty of it was that it was reasonably priced. She's the best! More

by dalelaw12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 11, 2024

Greenway Kia East responded

We're delighted to hear that Shelby provided such efficient and affordable service for your tire issue at Greenway Kia East! Thank you for sharing this positive experience with us. Safe travels ahead!

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