Shelby Bishop

It is good but called to schedule an oil change and was informed about a recall. When I arrived only to be told that they can only do the oil change since they don’t have the part to recall. Wasted a day informed about a recall. When I arrived only to be told that they can only do the oil change since they don’t have the part to recall. Wasted a day of my time and now have to take another day off when they get the part.,If I was told this before would have rescheduled since the oil was good for another 400 miles. More

by LUTCHMARSAGAR Verified Customer Verified Customer

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I had a persistent problem with the sound system on my car, and the technicians were having a hard time tracking it down. My concern was taken seriously, and Shelby went out of her way to make sure that s car, and the technicians were having a hard time tracking it down. My concern was taken seriously, and Shelby went out of her way to make sure that she understood the problem and kept track of the progress on it and kept me informed. It was elevated to the Kia Tech Line, and while it took several visits, the problem was eventually resolved. More

by JOSHUACOLWELL Verified Customer Verified Customer

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Unreasable delays in service. Poor communication with owner of vehicle. Dealership does not provide rentals resulting from internal delays corresponding with California. Service Poor communication with owner of vehicle. Dealership does not provide rentals resulting from internal delays corresponding with California. Service representative never available in the afternoon. Service techs seemed to have questionable repair knowledge. I am very disappointed and dissatisfied with this kia dealership. More

by TRENT.E.LITTLE86 Verified Customer Verified Customer

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The service was fast and they were very helpful and they explained everything and the job was done on time explained everything and the job was done on time More

by BERNARDSHOMALI Verified Customer Verified Customer

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2:30 hour wait and after l left l discovered that the problem was not completely corrected. I, therefore, have to schedule another appointment and return to have the same problem repaired. problem was not completely corrected. I, therefore, have to schedule another appointment and return to have the same problem repaired. More

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Shelby at Greenway kia east is awesome, she always answers any questions I have about my kia stinger 😊 answers any questions I have about my kia stinger 😊 More

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Shelby was amazing and attentive. Great to work with! Would highly recommend her to anyone Great to work with! Would highly recommend her to anyone More

by Lindseyn.stein Verified Customer Verified Customer

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Much better than city kia east! Faster and good customer service. Service in time. No lates. Faster and good customer service. Service in time. No lates. More

by Igor Frade Verified Customer Verified Customer

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all great with the service given by Shelby. Only thing that I didn't like is they forgot to reset the oil change warning on my head unit. Only thing that I didn't like is they forgot to reset the oil change warning on my head unit. More

by REIBEL.ALO Verified Customer Verified Customer

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Shelby Bishop has always been very professional and attentive about my vehicle issues. I appreciate her great customer service. My overall experience at Greenway East has been pleasant from the day I p attentive about my vehicle issues. I appreciate her great customer service. My overall experience at Greenway East has been pleasant from the day I purchased my Telluride to regular maintenance service, recalls and warranty issues. That is why I keep returning and look forward to a continuing relationship. More

by GREGCBONE Verified Customer Verified Customer

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