Rapids Honda always services my car efficiently and
thoroughly. Shawn is always great. Communication is excellent. Thanks for bringing a Honda dealer to Coon Rapids!
thoroughly. Shawn is always great. Communication is excellent. Thanks for bringing a Honda dealer to Coon Rapids!
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by deniseroy45
Verified Customer
Verified Customer
Jan 20, 2021 -
Rapids Honda responded
Thank you for your business and this review, Denise. We're happy to hear Shawn was able to demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Brought van in for recalls and estimate on broken
headlight. We were never told recalls were not fixed due to not having materials.found that out on the print out. Fixed auto start but found out the
headlight. We were never told recalls were not fixed due to not having materials.found that out on the print out. Fixed auto start but found out the problem was something we had the vehicle in 3 times before. Was never contacted that the vehicle was done service assumed because they gave an estimate. Quality at rapids was good but last few times customer service has been pathetic to say the least.
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by harleypotts
Verified Customer
Verified Customer
Jan 24, 2021 -
Rapids Honda responded
Harley, we take our customer feedback very seriously, and I would appreciate the opportunity to address all of your concerns further. I look forward to speaking to you soon!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Can't say enough how Shawn and the team went above and
beyond to get the car fixed in record time! Known manufacturer recall on engine part. Needed the car fixed before upcoming trip. They called around a
beyond to get the car fixed in record time! Known manufacturer recall on engine part. Needed the car fixed before upcoming trip. They called around and found the last available part in the state. Drove across town to get it and got the car fixed in record time to support trip. Very much appreciated!
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by Nims
Verified Customer
Verified Customer
Jan 06, 2021 -
Rapids Honda responded
Thank you for choosing Rapids Honda. Your feedback and rating mean a lot to us. We're glad Shawn was able to help, and we hope to see you again!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Always a pleasure bringing the hrv in here. Oil change
and auto butler go fast. Everything is done quick and easy. Always appreciate it! Thanks!
and auto butler go fast. Everything is done quick and easy. Always appreciate it! Thanks!
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by mike@mikepnelson
Verified Customer
Verified Customer
Jan 05, 2021 -
Rapids Honda responded
Mike, Thank you so much for your excellent review! We are so glad that Chad and Shawn had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Jan 05, 2021 -
mike@mikepnelson responded
Those guys and Andrew keep me coming back!
I got a same day oil change appt. and the service was
very fast! Friendly staff and clean waiting area. We will be back again
very fast! Friendly staff and clean waiting area. We will be back again
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by Carmomma
Verified Customer
Verified Customer
Dec 30, 2020 -
Rapids Honda responded
Thank you for choosing Rapids Honda, your feedback and rating mean a lot to us. We appreciate you taking the time to write us a five-star review! We're glad we were able to help, and we hope to see you again!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
I brought my 2020 Honda Odyssey for a recall service and
an oil change. All of the work was done in just a few hours and the quality was top notch.
an oil change. All of the work was done in just a few hours and the quality was top notch.
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by peter.levinshteyn
Verified Customer
Verified Customer
Dec 23, 2020 -
Rapids Honda responded
Thanks for sharing your thoughts about your experience with Rapids Honda. We appreciate your business and hope to see you again soon!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
All of my service requirements were met in a timely and
efficient manner. I would recommend Honda service to other customers. The waiting room was very comfortable.
efficient manner. I would recommend Honda service to other customers. The waiting room was very comfortable.
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by lmchambl
Verified Customer
Verified Customer
Dec 21, 2020 -
Rapids Honda responded
Thank you so much for choosing Rapids Honda, and please let us know if we can be of any more assistance!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Service was performed in all areas I requested. I was
satisfied with it. Took longer than I would like but but the reason was explained to me.
satisfied with it. Took longer than I would like but but the reason was explained to me.
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by Liza B
Verified Customer
Verified Customer
Dec 18, 2020 -
Rapids Honda responded
Thank you, Liza, we're glad to hear that our service team took good care of you! We truly appreciate the opportunity to do business with you. Thanks for choosing Rapids Honda!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Service department visit went smoothly at drop and
pickup. Shawn kept me updated and informed. Very convenient with text and email of estimate to review. Overall excellent 1st visit to this locatio
pickup. Shawn kept me updated and informed. Very convenient with text and email of estimate to review. Overall excellent 1st visit to this location. Thanks Shawn
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by lvandevo
Verified Customer
Verified Customer
Dec 17, 2020 -
Rapids Honda responded
Thank you, Ivan, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Please with being able to get in and out in a timely
manner! Good job, nice, efficient service!!! Thanks ! Satisfied with job, service, friendly staff, and car wash!!!
manner! Good job, nice, efficient service!!! Thanks ! Satisfied with job, service, friendly staff, and car wash!!!
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by elainehstein
Verified Customer
Verified Customer
Dec 16, 2020 -
Rapids Honda responded
Thank you for choosing Rapids Honda, your feedback and rating mean a lot to us. We're glad to hear that our team provided a timely and pleasant experience, and we hope to see you again!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com