Shawn Richter
Shawn Richter at Rapids Honda

Shawn Richter | Page 19

Service Advisor

Rapids Honda

1950 Gateway Dr NW
Coon Rapids, MN 55448

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301 Reviews
not yet
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301 Reviews

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301 Reviews of Shawn Richter

December 11, 2020

Dealership Rating
Employee Rating

Shawn was very friendly and provided great assistance in getting a rental to use during the service on my car. He went out of his way to contact me when the phone system was down to let me know my car was r More

by Willow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 14, 2020

Rapids Honda responded

Thank you, Willow. We are very happy Shawn provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 08, 2020

Dealership Rating
Employee Rating

It’s nice being at a dealership that isn’t crazy. My service advisor is the bomb. Let’s me know what’s up with my car in a timely manner. Bonus: they take other Honda competitors coupons without hesi More

by annoyinglymad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 08, 2020

Rapids Honda responded

Thank you for choosing Rapids Honda. Your feedback and rating mean a lot to us. We're glad we were able to help and we hope to see you again! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 07, 2020

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Employee Rating

I have always had very good service and pricing for services at Rapids Honda. Very professional. Honest and quick. Very much appreciated. Thank you. Sue Koch More

by susankoch7179
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Travis Johnson, Chris Lyles

Dec 07, 2020

Rapids Honda responded

It's great to hear, Susan, that we were able to help with exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 06, 2020

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Employee Rating

I received a very good service. Got work done. I brought I received a very good service. Got work done. I brought car to get diagnosed but they were not able to find anything but still charge. More

by aali110
Recommend Dealer
Yes

Other Employees Tagged: Luke Khilans

Dec 06, 2020

Rapids Honda responded

Thank you for your business and this review. We will share your feedback with the team. Thanks for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 30, 2020

Dealership Rating
Employee Rating

Love the Coon Rapids Service team! They are always great to work with and do a great job with me and my family and take great care of our vehicles. More

by mikmisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chad Zastrow , Roger Thomas, Lance Spah

Nov 30, 2020

Rapids Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rapids Honda, we look forward to having you as one of our valued customers for many more years to come! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 27, 2020

Dealership Rating
Employee Rating

Very clean, agents in service department were very pleasant to work with. Disappointed with customer lounge - where are the cookies like other Honda locations? :) We worked with Lucas and Shawn - t More

by spinnerking
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lucas Smith *****

Nov 28, 2020

Rapids Honda responded

Thank you for choosing Rapids Honda, your feedback and rating mean a lot to us. We're glad to hear that you had a positive experience, and we hope to see you again! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 25, 2020

Dealership Rating
Employee Rating

Great team. On time appointments and ready when promised. Friendly atmosphere with normally very comfortable waiting areas.(COVID prevents us waiting). They keep you well informed of the work bein More

by MG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 28, 2020

Rapids Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 25, 2020

Dealership Rating
Employee Rating

Best place to service your car. Very professional and welcoming . I will always recommend rapid Honda to anyone who want to buy or service their car. More

by ernestonsoh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 25, 2020

Rapids Honda responded

Thank you for choosing Rapids Honda. We look forward to having you as one of our valued customers for many more years to come! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 23, 2020

Dealership Rating
Employee Rating

Shawn in service is always there to help, every time I’m in he is professional and friendly. Great experience servicing my vehicle at Rapids Honda! More

by RJS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chad Zastrow, Shane Stegeman

Nov 24, 2020

Rapids Honda responded

Thank you so much for your kind words regarding working with Shawn, and for taking the time to leave us this wonderful feedback! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 18, 2020

Dealership Rating
Employee Rating

Friendly Professional service and it was finished when they said it would be. Shawn was prompt courteous and kept me informed throughout the service call More

by schwabee_54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 18, 2020

Rapids Honda responded

Hello, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Shawn here at Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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