Shawn Richter
Shawn Richter at Rapids Honda

Shawn Richter | Page 17

Service Advisor

Rapids Honda

1950 Gateway Dr NW
Coon Rapids, MN 55448

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301 Reviews
not yet
rated

301 Reviews

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301 Reviews of Shawn Richter

February 28, 2021

Dealership Rating
Employee Rating

I was approached immediately when I drove in. Shawn was very nice and professional. My car was taken care of right away. It was great! More

by Kristie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 01, 2021

Rapids Honda responded

Kristie, Thank you for your feedback and 5-star rating! We are so glad that Shawn had the opportunity to work with you, and that our team could make this a top-notch experience! We look forward to continuing to serve you in the future! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 23, 2021

Dealership Rating
Employee Rating

Oil Change and tire rotation was performed well while waiting are was clean and pleasant. My customer service rep was friendly and wanted to make sure I received best service possible. More

by Tim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 23, 2021

Rapids Honda responded

Thank you for sharing your thoughts about your experience with Rapids Honda, Tim! We appreciate you taking the time to leave us this fabulous, five-star review. Thank you for your business and hope to see you again soon! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 19, 2021

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Employee Rating

Service was performed to my satisfaction and service personnel was helpful and courteous. it took longer than I expected but I’m glad it was done well. More

by Liza B
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Chad Zastrow

Feb 19, 2021

Rapids Honda responded

Thank you for choosing Rapids Honda, your feedback and five-star rating mean a lot to us. We're glad we were able to help, and we hope to see you again, Liza! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 10, 2021

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Employee Rating

Shawn R is the best!! Thank you for the great service and professional knowledge of my vehicle! Shawn got me in quickly and did a super job! More

by CHLEBHOME12315
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 10, 2021

Rapids Honda responded

Thanks for sharing your thoughts about your experience with Shawn here at Rapids Honda. We appreciate your business and hope to see you again soon! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 09, 2021

Dealership Rating
Employee Rating

Brought my Honda Odyssey in for a unscheduled oil change in the express service. Timing was perfect. In and out in under an hour and at a reasonable cost. More

by jkleerie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 09, 2021

Rapids Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 05, 2021

Dealership Rating
Employee Rating

Good services, friendly and good job. Shawn is good service representative in this dealership. Every time I came there, he is the one I want to ask for help. Thanks Shawn More

by hungpham_htc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 07, 2021

Rapids Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 04, 2021

Dealership Rating
Employee Rating

Great experience. Shawn was great. I arrived a half-hour before my appointment and he got me right in. He even checked me out at the end of the appointment and helped me use up a partial gift car More

by davem5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 05, 2021

Rapids Honda responded

Thank you, Dave, we are very happy to hear that Shawn provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

January 25, 2021

Dealership Rating
Employee Rating

Everyone is very prompt and friendly. I appreciate the level of professionalism that I experienced. I will certainly be returning here for my next oil change. More

by mchll
Customer Service
Friendliness
Recommend Dealer
Yes
Jan 26, 2021

Rapids Honda responded

Hello, Thank you! We appreciate your business and Shawn looks forward to helping you with any questions or future vehicle needs. Thank you for choosing Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

January 25, 2021

Dealership Rating
Employee Rating

I love Rapids Honda! Shawn was able to get car in and out with no hassle. Shawn did not try to sell me anything that I didn't need. More

by kdischinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 25, 2021

Rapids Honda responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Shawn! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

January 21, 2021

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Employee Rating

Always satisfied with their work. From scheduling the service to receiving updates or estimation of the work before it's done. Great job to the team at Rapids!! More

by kphonthipsavath
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jolene Nguyen

Jan 21, 2021

Rapids Honda responded

Thank you so much for taking the time to share your feedback with us, we are delighted to hear that you've had such a consistently positive experience. If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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