Shawn Mock | Page 49

Quick and helpful I came to this service center after trying two other places to fix an electrical problem. I explained the problem to Shawn and he made sure the techni I came to this service center after trying two other places to fix an electrical problem. I explained the problem to Shawn and he made sure the technician got the information and had enough time to evaluate the problem effectively. Several other maintenance items were done as well. Shawn was professional and kept me updated. I plan to use this location for future services. More

by jeepgirl Verified Customer Verified Customer

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Worst experience ever Started of on Monday telling them I was stranded 20hrs from home. They screwed around for 2 days before they got anything going with it. Then couldn’t Started of on Monday telling them I was stranded 20hrs from home. They screwed around for 2 days before they got anything going with it. Then couldn’t figure out how to expedite parts. They left me on hold for over 90min. No one could give me any straight answers about anything. This by far was the worst experience I have ever delt with. Then when they finally finished they washed my car a ripped a cover off my license plate as well as bending my actual plate. And they charged me $300 more than the original estimate. More

by Pissedoff Verified Customer Verified Customer

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Excellent customer service I had to bring my new truck in for safety recalls. Shawn was excellent in his approach. He quoted me a close time estimate and made sure I had trans I had to bring my new truck in for safety recalls. Shawn was excellent in his approach. He quoted me a close time estimate and made sure I had transportation to and from the dealership. Excellent service! More

by jtheobald Verified Customer Verified Customer

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Exceptional service I went to the dealership for a service not to buy a new car, however while waiting a gentleman named Brandon introduced himself. Brandon Mclellan made I went to the dealership for a service not to buy a new car, however while waiting a gentleman named Brandon introduced himself. Brandon Mclellan made the experience amazing. He was knowledgeable on all the cars I asked about. He was polite and respectful of my time. I appreciated the fact that he discussed financial options with me instead of just sending me to finance to complete the deal. I will refer business to Brandon! More

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My door was falling Did a great job on doing only what was necessary and within their capabilities instead of taking everything apart just to not do much and put it all b Did a great job on doing only what was necessary and within their capabilities instead of taking everything apart just to not do much and put it all back together in order to charge me more. Very considerate and understanding and helped me realize what was truly wrong and that I need to go to a body shop. Very good experience. More

by bartelbella Verified Customer Verified Customer

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Very attentive staff and grear customer service. I am pleasead with the customer service and knowledge of the maintenance team. They are always ready to serve and solve any issues. Highly recommended I am pleasead with the customer service and knowledge of the maintenance team. They are always ready to serve and solve any issues. Highly recommended. More

by Mrscris Verified Customer Verified Customer

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Great Service Took Jeep in for repairs to replace starter relay and rear lift gate struts. Shawn was very friendly and helpful. Car had not been washed and Shawn Took Jeep in for repairs to replace starter relay and rear lift gate struts. Shawn was very friendly and helpful. Car had not been washed and Shawn took the time to have it washed before I left. More

by bryan.mckenzie1 Verified Customer Verified Customer

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Excellent staff I recommend this service because they really explain to customers what the car need and the best choice to solve problems and let options... Service g I recommend this service because they really explain to customers what the car need and the best choice to solve problems and let options... Service guarantee More

by Wen Verified Customer Verified Customer

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Left car for a new battery and hood latch The only issue I had with the service was how long it took a small part from the warehouse in the same town. Overall it was a good job and was done wi The only issue I had with the service was how long it took a small part from the warehouse in the same town. Overall it was a good job and was done within 2 days. More

by heyitstrinnn Verified Customer Verified Customer

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Kia on S OBThas a better break room I'm puzzled why where my wife takes her Kia customer waiting room is more accommadating where I feel we pay more for service here I'm puzzled why where my wife takes her Kia customer waiting room is more accommadating where I feel we pay more for service here More

by afrink68 Verified Customer Verified Customer

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