Shawn Mock | Page 23
Service Advisor
Central Florida Chrysler Jeep Dodge Ram
8675 Commodity Circle
Orlando, FL 32819
Dealership Experience
8 yrs, 2 mos
Languages Spoken
English
577 Reviews
Write a Review577 Reviews of Shawn Mock
August 13, 2022
Great service fast and efficient and they also provided me with transportation so I appreciate them me with transportation so I appreciate them More
Other Employees Tagged: Craig Smith
August 11, 2022
Amazing experience with the service in central Florida Chrysler and Jeep !! Highly recommend!! Thank you guys !! Chrysler and Jeep !! Highly recommend!! Thank you guys !! More
Other Employees Tagged: Bob Parr, Marcous Morton, Greg Hutchins
August 06, 2022
Was never greeted at arrival. Keith just gave me a blank stare as I approached his desk to check-in. When I told him my name his response to me was “Go see him”. I went to see Sh Keith just gave me a blank stare as I approached his desk to check-in. When I told him my name his response to me was “Go see him”. I went to see Shawn and he told me that even though I made an 11:30 appointment online that they were backed up and it may take up to 2-2 1/2 hours to get to my car. The way that these two gentlemen spoke to me was very unprofessional and I’m thinking why should I bring my car to be serviced here if I’m going to be treated and spoken to in this manner. Shawn got better once he noticed my disgust with what I was experiencing. The best part of the visit was the actual mechanic who serviced my vehicle, he was fast but thorough. More
Other Employees Tagged: Keith Partin
August 04, 2022
Prices given are different than what I discovered on their website for service.. too high!!! And my wait time to drop off and wait was ridiculous because I waited for 20 minutes before anyone attended m their website for service.. too high!!! And my wait time to drop off and wait was ridiculous because I waited for 20 minutes before anyone attended me after I said something!! Then someone finally showed up More
August 03, 2022
Usually I hate to think about sitting at the dealership getting service. But this time was exceptional thanks to Shawn in the service department he scheduled my ride to and from dealership and I wasted no getting service. But this time was exceptional thanks to Shawn in the service department he scheduled my ride to and from dealership and I wasted no time which we all know Time is money!!! but Shawn is priceless thank you More
July 30, 2022
I left my car there to do maintenance and they didn’t do half of the things I asked. My pacifica came back with the same noise on the left suspension and the window chrome apart. My car stayed there 24 hour half of the things I asked. My pacifica came back with the same noise on the left suspension and the window chrome apart. My car stayed there 24 hours to do oil change and tire rotation. If I hadn’t call them, my car would still be there. Nobody cares. More
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