Shawn Merrick

Great salesman that I had but I will say the service is terrible specially with a young girl named Katelyn that does not know how to actually write up a service for two people and gives us times but then t terrible specially with a young girl named Katelyn that does not know how to actually write up a service for two people and gives us times but then they were the times they said we had to wait till 1230 and 130 to get our trucks out of service More

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Our salesperson John helped us as soon as we arrived. He wasted no time bringing the vehicle around for us to see and then test drive. He was knowledgeable and we did buy the car after some negotiation. He wasted no time bringing the vehicle around for us to see and then test drive. He was knowledgeable and we did buy the car after some negotiation. More

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Colby was friendly and good to work with. Thanks for helping us find a truck Thanks for helping us find a truck More

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Its a great dealership they helped me alot with everything such a great salesman as well everything such a great salesman as well More

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Colby was an excellent salesperson. Everyone at the dealership was friendly and professional. We would highly recommend Herb Chambers of Auburn to friends and family. Everyone at the dealership was friendly and professional. We would highly recommend Herb Chambers of Auburn to friends and family. More

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My vehicle purchase experience in this Toyota dealer was once again very satisfactory due to the great support from each of their team members. From my interaction with the general manager, Dan Bortolussi, once again very satisfactory due to the great support from each of their team members. From my interaction with the general manager, Dan Bortolussi, who through his very knowledgeable and honest support guided me to interact with his great team members (i.e., Marque Hoenig as sales consultant, Alex Montes for Sales Manager and Shawn Merrick as Finance director). This resulted on a very efficient vehicle selection and enabled me to go through a smooth purchase experience. It is to be noted that Marque did a great job in helping with the final vehicle selection and once purchased, he took the time to explain in detailed all the vehicle features to ensure any related questions could be answered accordingly. In addition, Alex Montes and Shawn Merrick also ensured that all other areas from the purchase process were satisfactorily covered. I will definitively recommend this dealer to all my friends and I will return for any future purchases. More

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If you are looking to purchase a vehicle I would highly recommend sales rep Colby Carlson at the Auburn location for Herb Chambers of Toyota! I had gone to multiple Toyota dealerships looking for a specifi recommend sales rep Colby Carlson at the Auburn location for Herb Chambers of Toyota! I had gone to multiple Toyota dealerships looking for a specific year/make/model with certain packages and specific color of a vehicle and Colby was a pleasure to deal with and was able to get the vehicle in stock quickly. For the specific car I was looking for every other dealership did not have any in stock for at least 2+ months and Colby was able to locate the vehicle I wanted and get it delivered to his dealership within 2 weeks, which was also a relief considering I’m 9 months pregnant and wanted to make sure I had the SUV I wanted before delivery. When going to other dealerships in search of my desired vehicle I found the car buying process stressful and the sales reps to be smothering, so when I finally met Colby it was a relief to find someone who actually worked for me and got me what I wanted without feeling pressured or trying to persuade me to purchase something I was not interested in. I can definitely say that dealing with Colby really made the car purchasing process enjoyable and cannot thank him enough for his service. He was also extremely knowledgeable about the vehicle when test driving and able to answer any questions we had which was nice to have someone know what they’re talking about when spending a large sum of money. The other representatives I had dealt with at the dealership were also great. TJ one of the managers was able to extend my bumper to bumper warranty for longer amount of time/cheaper price and also was great to work with when reviewing additional packages they offer. I have to say my overall experience was great. If you are looking to purchase a vehicle I highly recommend Colby Carlson to assist you as he will get you what you want and make the process seamless. More

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Outstanding Experience from Start to Finish – Loving My New Toyota 4Runner! I recently purchased a new Toyota 4Runner, and I have to say — the experience was absolutely fantastic, thanks to the exceptio New Toyota 4Runner! I recently purchased a new Toyota 4Runner, and I have to say — the experience was absolutely fantastic, thanks to the exceptional team at Herb Chambers and especially my salesperson, Nick and Manager TJ. From the moment I walked in, I was greeted with professionalism, transparency, and genuine enthusiasm. Nick took the time to understand what I was looking for, answered all my questions with patience and clarity, and made the entire process smooth, pressure-free, and even enjoyable. Their knowledge of the 4Runner and attention to detail gave me complete confidence in my purchase. The dealership itself was clean, organized, and well-run, with a team that clearly takes pride in customer service. I felt valued and respected throughout every step of the process. Driving off the lot in my brand-new 4Runner, I knew I had made the right decision — both in the vehicle and in choosing Herb Chambers. I wholeheartedly recommend them to anyone in the market for a new vehicle. Ask for Nick— you won’t be disappointed! More

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We knew what our budget was. Waited for the right deal and Hai was a key operative in getting us the best deal. Would buy with this dealership again. Waited for the right deal and Hai was a key operative in getting us the best deal. Would buy with this dealership again. More

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Nice dealership! The sale associate Inmer helps me buying the new truck with the reasonable price. Definitely recommend! The sale associate Inmer helps me buying the new truck with the reasonable price. Definitely recommend! More

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